Trusted Agent profile · County Durham

Gowland White estate agents in Stockton on Tees and Yarm

4.8

★★★★★ Excellent

832 reviews across 3 offices and 2 platforms

Gowland White has three offices, in Stockton on Tees (two offices) and Yarm (County Durham). Together they have 832 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

632

Reviews on Google

All 3 offices

Trustpilot logo

200

Reviews on Trustpilot

Business-wide

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Our offices

Gowland White's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Gowland White office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Terrible experience with this company. I hired them to manage my rental property, and they initially agreed to conduct quarterly inspections but struggled to complete even one in six months. After the tenancy ended, I decided to terminate the contract, only to be hit with an exorbitant severance fee and the threat of legal action. They also made frequent administrative errors and then unfairly held me responsible, adding interest to amounts they claimed I owed. This company lacks professionalism and compassion, an incredibly poorly managed business.

Gill · 2 December 2024 · Gowland White Stockton on Tees (17 Bishop Street)

Agent replied · 8 December 2024

This is not a client of Gowland White and has been reported to Google

5/5

Google

Ist time I've used Gowland & White but will definitely use again if I need to in the future. From the 1st time I met someone I felt they couldn't do enough to secure a sale for me. Viewings for me whilst I was holiday & keeping me updated with bids progress along the sale process. Many thanks

Andrew · 1 December 2024 · Gowland White Stockton on Tees (17 Bishop Street)

Agent replied · 8 December 2024

Thank you for your kind review

5/5

Trustpilot

Moving House

It’s stressful time moving house, but the staff at Gowland White helped us every step of the way through the process. They are very professional and knowledgeable but more importantly very friendly and supportive. Thank you Demi and all of the team.

Peter · 26 November 2024 · Gowland White Yarm

Agent replied · 26 December 2024

Thank you so much for your kind words Peter

5/5

Trustpilot

Thank you to the team and in particular…

Thank you to the team and in particular Claire at Yarm Gowland White for making the sale of my house a seamless process. From the off the line of communication was first class and nothing was too much trouble. Given that buying and selling is so stressful it makes the whole process easier when you are met with a genuinely caring team to navigate the process showing diplomacy to both seller and purchaser throughout.

Joanne · 19 November 2024 · Gowland White Yarm

Agent replied · 26 December 2024

Thank you so much for your lovely review and for the recognition for Claire - we hope you've settled into your new home!

5/5

Trustpilot

Highly recommended

we used Gowland White to deal with our house sale. all members of staff were a pleasure to deal with. we were kept updated at every stage and any questions were answered promptly and professionally. we would highly recommend the firm to anyone selling their home.

Fran · 12 November 2024 · Gowland White Yarm

Agent replied · 26 December 2024

Thank you for your 5 star review. The team really appreciate your positive feedback.

5/5

Google

We recently purchased a house and Gowland White were the seller's agents. Claire was the Property Consultant we dealt with throughout the process and communication was great - we never had to chase her for anything. She was quick to respond to questions and requests and always kept us updated with progress along the way. Upon completion when we went to pick up the keys, we received a ‘new home’ gift which was totally unexpected and such a lovely gesture. We would definitely recommend to others and would consider using if we were to sell in the future. Thank you!

Lauren · 2 November 2024 · Gowland White Stockton on Tees (17 Bishop Street)

Agent replied · 9 November 2024

Thank you so much for your review Lauren. Good luck in your new house!

5/5

Google

We just completed our sale with Gowland and White. Absolute consummate professionals delivered a fantastic service to support our purchase of a home in Yorkshire, I would not and have not used any other local agent as time and time again they have excelled in all areas. From initial contact to sales progression to completion, we were kept up to date. This company really cares about their customers. So supportive, thank you Demi and the team at Stockton.

Tracy · 22 October 2024 · Gowland White Stockton on Tees (17 Bishop Street)

Agent replied · 25 October 2024

Thank you so much for your kind words and good luck in your new home

5/5

Google

We live out of area and Gowland White manage our rental property. They are very efficient, approachable and deal with any issues immediately. Rob Hopkins in particular is absolutely brilliant. We are in the process of buying a second rental property and he has been so professional, helpful, honest and is very knowledgeable about the local rental market. We wouldn’t hesitate to recommend Gowland White to anyone

Carys · 19 October 2024 · Gowland White Stockton on Tees (17 Bishop Street)

Agent replied · 25 October 2024

Hi, thanks for your lovely review!

5/5

Google

Great communication, very prompt replies

Robert · 11 October 2024 · Gowland White Yarm

Agent replied · 25 October 2024

Thanks for your review!

5/5

Google

Honest, professional, friendly and efficient. They also demonstrated a level of care toward our buyers which made the transaction seem more collaborative, and helped ease what can be a stressful time for all concerned.

John · 11 October 2024 · Gowland White Yarm

Agent replied · 25 October 2024

Hi John, thanks for the review

5/5

Google

We cannot thank the team at Gowland White, Yarm enough for there excellent help with the sale of our property From our valuation through to completion and exchange Claire Towey was on hand every step of the way keeping us regularly updated. Everyone we dealt with at Gowland White was friendly and professional. We would never hesitate in recommending Gowland White, Yarm.

Wendy · 11 October 2024 · Gowland White Yarm

Agent replied · 25 October 2024

Thank you for your kind words Wendy!

5/5

Google

Very pleased with the support offered by the Gowland White team, all of whom were particularly helpful. Good communications throughout the viewings, and regular updates from the sales progression team as we went through the legal side. Since we moved out of the house we were selling a couple of months in advance of Completion, they also kept an eye on the property, with checks as required by our insurers. Would recommend!

Margaret · 11 October 2024 · Gowland White Yarm

Agent replied · 25 October 2024

Thank you for your kind review

5/5

Google

Rating only, no written review.

Aimee · 11 October 2024 · Gowland White Yarm

5/5

Google

Rating only, no written review.

Marius · 11 October 2024 · Gowland White Yarm

5/5

Google

The entire team was helpful throughout the process of purchase. Communication was efficient and prompt.

Marjorie · 11 October 2024 · Gowland White Yarm

Agent replied · 25 October 2024

Thank you for your kind words

5/5

Google

We have had a Very Positive outcome and Great Assistance especially from Claire Towey, we suffered a setback at First but Claire dealt with this and moved the sale forward, All Parties are Very Satisfied 10/10 Claire.

Colin · 11 October 2024 · Gowland White Yarm

Agent replied · 25 October 2024

Thank you Colin!

5/5

Google

The staff at Gowland White were professional, friendly, supportive and generally demonstrated an excellent attitude towards the customer service offering. Clare and Claire were always there to support the process, which was seamless from start to finish.

John · 11 October 2024 · Gowland White Yarm

Agent replied · 25 October 2024

Thanks for your lovely review John!

5/5

Google

Gowland White were absolutely fantastic in selling my property. The ladies who dealt with me were all friendly and welcoming. Answered any queries, kept me up to date on my sale and even helped to get me information regarding my purchase that was through a different agency! I couldn't reccomended Gowland enough and if possible would give them more stars.

Ashleigh · 11 October 2024 · Gowland White Yarm

Agent replied · 24 August 2024

Thank you so much for your kind review

5/5

Google

A Massive Thank you to GowlandWhite Absolutely Fantastic Service, Demi Makes the whole Experience So Smooth. See you again on the next one 😊 …

Imran · 11 October 2024 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 22 October 2024

Thank you so much for the kind review. See you again hopefully

5/5

Google

Had a good experience selling through GW in Yarm. Very professional from the initial valuation through to the sales progression.

Chris · 11 October 2024 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 22 October 2024

Thank you for your kind review!

5/5

Google

Excellent service from a friendly and efficient team from initial conversation to completion. Would definitely recommend

Nikola · 11 October 2024 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 24 August 2024

Thank you for your kind words

5/5

Google

Bought a property from GW and will certainly recommend them, I had no issue contacting them for question or update and they supportive from initial offer to sale.

J.B · 11 October 2024 · Gowland White Stockton-On-Tees (17 Bishop Street)

Agent replied · 22 October 2024

Thank you for your kind review!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gowland White

Which Gowland White office has the most reviews?

Stockton on Tees (17 Bishop Street) has the most, with 418 reviews rated 4.8 out of 5, followed by Stockton-On-Tees (17 Bishop Street) with 380.

Where are the Gowland White offices?

The three Gowland White offices, by town:

Has Gowland White won any awards?

Yes. In The Trusted Agent 2026 awards, Stockton-On-Tees won Trusted Agent.

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