5/5
Good Professional Service
Dean Slater was very efficient throughout the process. We did have a few problems with the background checking company but he sorted it all out without any hassle. .

Trusted Agent profile
Verified
★★★★★
790 reviews across 5 offices and 3 platforms
Gordon has five offices, all in London. Together they have 790 reviews on three platforms, rated 4.3 out of 5 overall.
643
Reviews on Google
All 5 offices
121
Reviews on View Agents
All 5 offices
26
Reviews on Trustpilot
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ...Read all 3 from sellers
From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ...Read all 4 from buyers
I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ...Read all 17 from landlords
Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ...Read all 92 from tenants
Gordon's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Good Professional Service
Dean Slater was very efficient throughout the process. We did have a few problems with the background checking company but he sorted it all out without any hassle. .
5/5
Move in review
The process of acquiring a new apartment was made effortless by Dean. He made sure everything was attempted to in a time effective manner. Customer satisfaction was put before sales volume which was very impressive. Dean ensured I was able to obtain the particular flat I wanted with him taking majority of the bulk load.
4/5
Helpful, busy, friendly
Dean was very helpful throughout the process - especially since it was the first time moving to London! He was very good at explaining anything that I was unsure on and replied very quickly considering how busy he is. Very good to chat too and professional throughout - would definitely ask Dean for help in renting a place in the future
4/5
Wasn't given completely correct information re flat - was told that electricity was paid via direct debit but when in actual fact is meter top up
5/5
Review of Thomas Meliak
I would absolutely recommend Thomas. He was professional and efficient throughout and took the time to keep us informed of progress throughout the letting process which I really appreciated. The courtesy call the day after we moved in was very welcome!
5/5
Highly professional and timely
I have dealt with Steve and the team for over five years and found them very helpful and effective - excellent at sorting out such problems as occasionally arise and responsive to any requests
5/5
Thomas-the best negotiator
I have had excellent service from Thomas.. He is kind and caring and will go out of their way to help. He has been helpful with paper work which I wasn't sure about. He extended his working hours on Saturday so that I can finalise my property which was really kind of him.He also helped me to come to the best price for the property.I really appreciate his efforts.Thanks a lot Thomas.
4/5
Friendly and helpful service
It was a pleasure working with Rumz to organise our letting. He was friendly, helpful and responsive. He highlighted aspects of the property that required additional work before the move in, and was happy to point these out and ensure these were included in the contract for the property. He quickly dealt with any issues that were still to be addressed after the property had been let, and has continually been on hand to deal with anything, even after we have been settled into the property for some time. Overall, Rumz was extremely helpful throughout the process.
5/5
Thomas is a veryy nice person and a great negotiator
I would like to give a big thanks to Thomas Meilak for the great services he provided. I have had experienced some painful stories in my house hunting earlier but when I come across Thomas, I found him very understanding and appreciative of my situation and efficient and effective in his dealing with finding the right properties for me. He ensured the properties he offered for viewing suited my criteria and always taken into account what matters to me the most. Thank you Thomas- I would surely recommend Thomas as the best negotiator to reach out if you want a perfect match.
5/5
Review of Rumz Habib
For someone extremely busy he was extremely helpful anytime we needed him. Any questions we had got answered and he went above and beyond by staying late for us to sign our contract. Lovely guy!
5/5
First time buyer
From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled the whole process. I was kept up to date on the offer at all times including emailed on the weekend. I was given access to the property every time I requested to ensure and be comfortable with various information I needed. Steve para personally ensured that things were handled smoothly on the seller side and kept me updated all the time. It was also extremely thoughtful of Gordon and Co to welcome me into my new home with a card and champagne. I haven't heard of many other agencies take such personal care with their clients. I would most definitely use their services again and recommend it to friends.
5/5
Rating only, no written review.
5/5
Had a wonderful experience with Rumz
Was an absolute pleasure dealing with Rumz. Calm and very professional. Sorted me out for my first home and what an awesome time we had with the process. Thank you
4/5
Efficient and Energetic!
Thank you to Rumz Habib for all his help with the securing of our new home. It was a quick, efficient and stress-free process thanks to his friendly and enthusiastic attitude. It's lovely to have someone as excited about the process as we are guiding us through. Final stretch now!
5/5
I have been working with Steve for too many years to mention and he has proved to be very Customer focused I always feel comfortable picking up the phone to ask questions no matter how small whether I am in the UK or overseas. I all appreciate that he provides direct and honest information without the fluff!
5/5
Excellent service
Helped me from start to finish helped me move in quickly couldn't ask for anymore help top guy and top notch service
5/5
Ruiz Habib Review
Rumz provided a great customer experience. He was always helpful and flexible throughout the entire process. I would highly recommend him and Gordon and Co.
3/5
Thomas was friendly and courteous during our time draling with him. Before our meeting he was kind enough to change the time of our meeting so that we could view a flat earlier. During the process of preparing an offer, he tended to wait until we had completed one hurdle (such as completing a form) before presenting us with the next (such as asking if our guarantors earnt the required amount). This was disappointing as it slowed down the process of preparing the offer, although in my experience it is a common thing among estate agents. Thomas was helpful in trying to find us other flats after this, although those at his disposal were not to our requirements, so there was little he could do at this point.
5/5
Professional and client focussed
We strongly felt our letting negotiator Dean Slater went above and beyond to help make our move to Clapham as smooth as possible. Dean always made himself available to answer any questions we had both promptly and professionally. Furthermore, Dean took the time to discuss and talk through our contract and was flexible in letting us view the property multiple times. Overall, we have been extremely pleased with the high quality of service provided by Gordon & co and would highly recommend them to anyone else looking to rent in the locality.
5/5
very professional
Thomas was very thorough and professional but I liked the most was the frequent communication and his flexibility. I highly recommend Thomas to anyone looking for a highly effective and reliable estate agent! All the best, Sabrina"
5/5
Steve Para - an experienced and helpful member of Gordon & Co management
I have known Steve ever since I entrusted Ben Temple with the management of my properties. Temples were subsequently bought out by Gordon & Co. but fortunately Steve continued in post with the new organisation. From a Landlord perspective continuity is very important - especially in todays changing environment. Despite the fact that the direct day to day responsibility of managing my properties moved out of Steve's hands years ago he has always been willing to act as a continuity contact, to coin an expression, without which I might well have considered reviewing the management responsibility of my properties Good on you Steve.
4/5
Good agent, responded quickly and helpfully
Was prompt in responding to emails and calls. Arranged the tenancy painlessly.
5/5
excellent at tenant finding
I have known Steve for a number of years and his team have always been excellent at finding new tenants quickly. I have recommended many people and they have always found good reliable people
5/5
Approachable and efficient
I have dealt with this agency for many years and have always received good service. Of particular note is their property management service which, as a Landlord, I much appreciate. Their speedy efficiency makes my position as a landlord very easy.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (200 Lavender Hill) has the most, with 363 reviews rated 4.5 out of 5, followed by London (Strata Pavillion) with 172.
The five Gordon offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, RL wrote: "I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Shalini wrote: "From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ..."
17 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."
92 reviews from tenants, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."