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Gordon estate agents in London

4.3

β˜…β˜…β˜…β˜…β˜… Great

790 reviews across 5 offices and 3 platforms

www.goandco.co.uk

Gordon has five offices, all in London. Together they have 790 reviews on three platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

643

Reviews on Google

All 5 offices

The Trusted Agent logo

4.8 / 5

121

Reviews on The Trusted Agent

All 5 offices

Trustpilot logo

26

Reviews on Trustpilot

All 5 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gordon's five offices, most reviewed first. Each has its own page.

Latest reviews from every Gordon office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

While my husband and I were searching for a property to rent, Will Tenquist sent us some property options. We met with him for a viewing at Park South and decided to go with the property he suggested. He was really helpful throughout the entire process and made things very clear and easy to understand. Thanks for all your help Will & Team.

Sandy Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Sandy, thank you for the great review! Gordon & Co. are thrilled to hear that you and your husband were happy with William's contribution to helping you find your new property, and felt well informed throughout. We hope you both enjoy your time at Park South.

5/5

Google

I found Gordon & Co Estate Agents very professional. William Tenquist took care to understand my requirement and then suggested the property in Stockwell Park. I like his approach and customer engagement style.

Kaushik Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Kaushik, thank you for your generous words. We are very pleased to hear that you received an excellent service from William and Gordon & Co. We hope you enjoy your time in the Stockwell Park Apartments.

5/5

Google

I initially tried to use Purple Bricks to sell my flat and they were AWFUL. I then moved to Gordons & Co and they were fantastic. They got viewings in quickly, kept me informed constantly and sold the flat really quickly. They were really reliable and I would definitely use them again.

Jess Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Jess, thank you for the excellent review! We are delighted to hear that you had such a great experience with Gordon & Co. as opposed to an online agent. We wish you all the best in your onward purchase.

5/5

Google

Just moved into a new place with Gordon & Co. The estate agent, Will Tenquist, was very helpful and available at all hours of the day. He really took the time to understand what I was looking for. I honestly can't fault the service.

Ed Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hello Ed, thank you for the great review! We are pleased to hear that you were happy with the services provided by William, on behalf of Gordon & Co. and hope you enjoy your time in your new home!

5/5

Google

I just moved to London and I struggled to find a decent place to settle in till I found about Gordon & Co. Samuel asked a few questions about my preferences and quickly suggested me a suitable place, the process was really easy and quick, after a week I got the keys for the new place and everything went really smoothly. What a great agency!!

Osama Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Osama, thank you for the great review! We are delighted to hear that your move to London was quick and easy with the help of Sam, on behalf of Gordon & Co. We hope you enjoy your time at your new property.

5/5

Google

THANK YOU Jade! I had the opportunity to deal with her since I was looking for my new home in London. Everything was amazing and the communication was extremely perfect. I am really glad I could meet Jade as she was always taking care and providing all the information required. Without any doubt, I highly recommend her and Gordon & Co team.

Jorge Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Jorge, thank you for an amazing review! We are thrilled to hear that your move to London was pleasant with the help of Jade and Gordon & Co. We hope you enjoy your time at your new property.

5/5

Google

I have had various dealings with Go & Co Battersea branch since 2013, when I bought a flat through them; wouldn't chose anyone else locally if I needed an agent. These guys are just great and you get a personal approach rather than the usual agent attitude. I very much recommend them.

Jemma Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Jemma, thank you for the excellent review! We are delighted to hear that you've had such a great experience with Gordon & Co. over the years. All the best for the future.

5/5

Google

We just moved to our new flat. It's amazing and the service of the Gordon &Co Estate Agency it's perfect! Samuel was really helpful and he is so professional! Thank you so much Samuel for our new amazing flat! :)

Elena Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hello Elena, thank you for the great review! We are pleased to hear that you were happy with the services provided by Sam, on behalf of Gordon & Co. and hope you all enjoy your time at your new property!

5/5

Google

I got in touch with Gordon&Co when my girlfriend and I were interested in flats opening up within a specific building/property for which they were the preferred letting agency, and Jade (Moeller) was my first point of contact. I expressed to her that we had narrowed down our search and were basically just waiting for one of the flats to free up. She immediately put us on the database and made every effort to contact me as soon as something became available. She'd describe and share photos when possible, and was generally extremely helpful and always able to answer any questions we might have. She really made us feel confident that we could rely on her, and can't praise her enough for the effort she put in throughout our search. (We ended up finding something elsewhere in the end, but felt the need to leave a review for her - that's how good she was!) Many thanks again, Jade!

Jasper Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hello Jasper, thank you for your kind words! We really appreciate you leaving such a great review though you and your girlfriend found a property elsewhere, on this occasion. We hope you both enjoy your time at your new property, and welcome the opportunity to work with you again in the future!

5/5

Google

We used Gordon & Co's services recently and they were amazing! Will Tenquist was available at any time to answer our questions. He was flexible and friendly and helped us move very quickly and without any issues. I would recommend Gordon & Co to all of my friends and won't hestitate to use them again!

Molly Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Molly, thank you for the five star review! We are delighted to hear that you've had such a great experience working with William in finding your new property. Gordon & Co. hope you all enjoy your time at Queenstown Road!

5/5

Google

My moving process was smooth thanks to Jade. She is very kind and always available on the phone and via email. Gordon & Co is the best agency I have dealt with so far in London. Strongly recommended!

Salvatore Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Salvatore, thank you for your kinda words. We are very pleased to hear that you received an excellent service from Jade and Gordon & Co. We hope you enjoy your time in your new property!

5/5

Google

Jade helped me with a big move from Manchester to London. She couldn't have been more helpful and accomodating to the whole process. She was quick to respond and happy to help with any issues we had. Jade also understands that a flat move can be extremely stressful at times and so, she was really patient and understanding if I forgot to email her or if there was an issue with something. Fantastic agent, great experience at Gordon & Co. Thank you for everything. 5/5 😁

Ellis Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Ellis, thank you for the excellent review! We are delighted to hear that you've had such a great experience working with Jade, with your move to London. Gordon & Co. hope you enjoy your time at Coppock Close!

5/5

Google

We just have had a wonderful and unexpected experiences with Gordon & Co, Kevin Sowah from this agent helped us to complete a reassignment just in time! It has been stressful for a long time for us, but finally ended with a perfect result. I appreciated their professional and supportive working sprite and customer care. I really rented my another flat by the same agent because the good experience we just had.

Yang Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hello Yang, thank you for the excellent review! We are thrilled to hear that you were happy with the services provided by Kevin, on behalf of Gordon & Co. and wish you all the best in your new home and the future.

5/5

Google

Gordon & Co helped my friend and I not only find a property, but also guided us smoothly through the whole negotiation and moving process. We were initially shown a different property which unfortunately didn't fit our brief, however, our negotiator Will Tenquist showed us a nearby property in Yukon Road which was the perfect match. Will was always happy to help, easily available to contact at any time, and kept us updated with progress throughout. I would definitely recommend Gordon & Co and Will, thank you for your help!

Jamie Β· 31 July 2019 Β· Gordon London (200 Lavender Hill)

Agent replied

Hi Jamie, thank you so much for your lovely review! We are happy that the process was a positive one for you and your friend. Your review has been passed onto Will who was happy to help you both. We hope you’re both settled in, wishing you happy times at your property on Yukon Road.

1/5

Google

I’ll make this short and to the point. We went for two viewings with an agent from Gordon&Co. When we politiely informed him that we were taking another property from another agency, he sent us unprofessional and passive-aggressive messages pressuring us for details regarding our new apartment.

Claudia Β· 30 July 2019 Β· Gordon London (Strata Pavillion)

1/5

Google

Avoid renting any property through this estate agents. Good at the beginning of the tenancy when you have paid them a fortune (Β£390 admin fees) to move in!!! Extremely awful when you move out and they try to rob your deposit by picking on useless things in the checkout report. i.e. there's a small scratch on the tv unit (a cheap IKEA unit that has dozens of scratches when I moved in), there's a crack in the fridge drawer and will charge Β£30 (was there when I moved in and it was glued and functioning ok) and so on so forth. I'm my case the landlord was an overseas investor who doesn't care about tenants and it takes him weeks to approve repairs. in some cases he never approved major repairs without any clarification. He once decided to sell the flat without telling me (I found the ad online) or Gordon and Co and liaised with another estate agent to advertise the flat. He then requested Gordon and Co to seek access to the flat to view it for prospective buyers. Go&Co sent me a vague email accessing for access to flat without telling the reasons and I later found out online that the flat was put on sale 3 months after I moved in!!! Got&Co were very biased and always on the landlord's side. I'll be taking them and their landlord to court so they learn some lessons.

Hadi Β· 30 July 2019 Β· Gordon London (Strata Pavillion)

Agent replied

Dear Mr Ibrahim, Thank you for your review. I understand that you have been in touch with your property manager and discussed the points you have raised. I am also aware that your deposit has been returned to you. If you wish to discuss anything further please do call our Lettings Manager, Natalie on 0207 703 7088.

5/5

Google

We were in a difficult position as we lived outside England and wanted a reliable agent to handle the leasing of our property. There were a few who offered to handle it for us but we opted for Gordon and Co. First, their fees were palatable, straight-forward and secondly they send in their people to talk to us in person to understand our situation. The manager, Jacob, was very understanding of our situation and was constantly in touch with us with regards to prospective tenants as well as the market demands and supply situation. We left London after furnishing the apartment and entrusted the leasing to Jacob and his team. I must say we were not dissappointed. Within a few weeks, he managed to get us a suitable tenant and the move in was smooth. Jacob and his team also handled the tenancy for my friend who also owned an apartment in the same development in LCI, London. She was not dissapointed as well and spoke highly of Jacob and his team. I would highly reccomend Jacob of Gordon and Co to anyone. shan

Shanmugam Β· 30 July 2019 Β· Gordon London (212 Tower Bridge Road)

1/5

Google

WORST Leasing company in London! DO NOT USE THEM! They will not return your deposit or help you with any issues you might have

Aashna Β· 29 July 2019 Β· Gordon London (212 Tower Bridge Road)

1/5

Google

It took 3 months to get our deposit back and innitially they wanted to take 50% of it... really bad service. Quite disappointed with the agency, wouldn't recommend it at all.

Irene Β· 29 July 2019 Β· Gordon London (212 Tower Bridge Road)

1/5

Google

Worst experience ever. They wanted to take half the deposit in less than a year. worst experience ever. I felt scammed.

R Β· 29 July 2019 Β· Gordon London (212 Tower Bridge Road)

1/5

Google

STAY AWAY FROM THIS COMPANY AT ALL COSTS. Did you manage to find the invoice for the expenses you charged us for yet? They managed a property that we were renting and the service (or absolute lack thereof) that they provided was extremely poor, utterly infuriating and totally unacceptable that they are even allowed to operate as a business! We battled from the get go from not getting keys that were working, not forwarding on mails that were sent to the managing agents of the apartment block which resulted in our bicycles being cut and removed and later stolen! Numerous phone calls that went un-returned after requesting a call back. Every time we called the agent she was out of the office! In fact i never once was able to speak to the person I needed without being told they will call me back. There was promises of getting items fixed that only happened 11months in to the lease! The final and largest battle was getting our deposit back! This was an infuriating process where we were forced to deal with yet another slow tedious unnecessary process where the agent tried to charge us for items that were extremely unreasonable

Cameron Β· 29 July 2019 Β· Gordon London (212 Tower Bridge Road)

Agent replied

Dear Cameron, thank you for your review. I think you’re referring to the case from over a year ago, which has been resolved. As you did not opt for a TDS impartial review, this was closed and any deposit due, paid back. Please do be in touch with our Property Management team to discuss this if anything remains unresolved propertymanagement@goandco.co.uk.

1/5

Google

Please stay away from these agents. Very slow to respond to emails, excessive fees and hard to reach via phone.

Tim Β· 29 July 2019 Β· Gordon London (212 Tower Bridge Road)

1/5

Google

Helpless, tried to extort money from me at least 3 times and complicating my life in evey single way, waited for 5 months to have my rental deposit back. They just represent the landlords and not the tenants. With that, I strolngly recommend to try to find any other agency when trying to get a flat.

RUI Β· 29 July 2019 Β· Gordon London (212 Tower Bridge Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gordon

Which Gordon office has the most reviews?

London (200 Lavender Hill) has the most, with 363 reviews rated 4.5 out of 5, followed by London (Strata Pavillion) with 172.

Where are the Gordon offices?

The five Gordon offices, by town:

What do sellers say about Gordon?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, RL wrote: "I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ..."

What do buyers say about Gordon?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Shalini wrote: "From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ..."

What do landlords say about Gordon?

17 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."

What do tenants say about Gordon?

92 reviews from tenants, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."

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