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Goodfellows estate agents in Morden, London, Mitcham and 3 more

4.7

★★★★★ Excellent

3,060 reviews across 7 offices and 2 platforms

www.goodfellows.co.uk

Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.

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4.7 / 5

3,058

Reviews on Google

All 7 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Landlords1 review

5.0 / 5 Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Susan, 18 August 2021Read the review from landlords

Tenants1 review

5.0 / 5 We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Cher, 18 November 2021Read the review from tenants

Our offices

Goodfellows's seven offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

Latest reviews from every Goodfellows office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

This review is just for Laura the amazing property manager at Goodfellows Morden! After a tricky first year renting a property through Goodfellows, Laura Lindsay took over managing the property and now we couldn’t be happier! She is highly professional, timely and kind. We had issues with the property which had been on going for over 8 months, which Laura came through and got everything moving in a day! We couldn’t be more grateful for your hard work and professionalism Laura so thank you! We’d have definitely moved out and switched agents if it hadn’t been for Laura’s help.PositiveProfessionalism

Jess · 21 June 2020 · Goodfellows London

5/5

Google

We sold our flat with Goodfellows in Morden. We dealt mainly with Lucy who was just amazing. She was very responsive, honest and made us feel like we were being looked after properly. We missed her on furlough! The process was really smooth considering the coronavirus crisis and I would recommend using them for ease of getting a property on the market in the best way possible.PositiveResponsiveness, Quality, Professionalism, Value

Tom · 21 June 2020 · Goodfellows London

5/5

Google

Really spot on service and always most helpful.

THOMAS · 17 June 2020 · Goodfellows London

Agent replied

Thank you Thomas for rating us 5 stars.

5/5

Google

I can highly recommend Goodfellows in Mitcham. Sharmila, my agent, was extremely helpful and professional throughout the process and the experience left me with no complaints.

Charlotte · 17 June 2020 · Goodfellows London

5/5

Google

I have just let my property with Goodfellows. Their service cannot be faulted. Both Sharmila and Barbara were friendly, helpful, knowledgeable and very efficient. IMO the number 1 letting agents in Morden.

Chris · 17 June 2020 · Goodfellows London

5/5

Google

I can highly recommend Goodfellows in Morden. Barbara, our agent, was highly professional, very responsive and extremely helpful. Our renting procedure and process was very seamless during this difficult circumstances, no complaints whatsoever.

Ashok · 17 June 2020 · Goodfellows London

5/5

Google

I couldn't recommend Goodfellows Morden, especially Sharmila, enough. From start to end, her service and general loveliness has been exceptional. She really went the extra mile in all aspects of her work. Highly recommended!

Clare · 17 June 2020 · Goodfellows London

5/5

Google

Louise is friendly and very professional- I felt as soon as.I was in her hands I did not have to worry any more. She is a credit to Goodfellows! .

Frances · 14 June 2020 · Goodfellows Estate Agents Carshalton Beeches

5/5

Google

It has been a pleasure to work with Nelson Samuel-Onyugo and he is probably the only person that keeps me working with GFEA, he is intelligent and knows what he is doing, strongly recommend him to everyone in estate agent business.PositiveResponsiveness, Quality, Professionalism, Value

Ali · 11 June 2020 · Goodfellows Mitcham

5/5

Google

Sharmila at Goodfellows is great. She has been kind and available for every problem, she helped us a lot and we could contact her for every problem, she was always there to help us, even during this challenging times, she kept us constantly updated. We couldn't ask for a better agent.

Marianna · 10 June 2020 · Goodfellows London

5/5

Google

Emily Hughes the letting agent I dealt was amazing from start to finish. Emily went above and beyond to ensure that this was smooth and seamless process. The whole team at Goodfellows were professional and willing to help wherever they could, they were always available to contact and answers any questions we had.PositiveResponsiveness, Quality, Professionalism, Value

Sarah-Jane · 9 June 2020 · Goodfellows Estate Agents Carshalton Beeches

5/5

Google

Sharmila at Goodfellows is great. She has been kind and available for every problem, she helped us a lot and we could contact her for every problem, she was always there to help us, even during this challenging times, she kept us constantly updated. We couldn't ask for a better agent.

Marianna · 6 June 2020 · Goodfellows Estate Agents Morden

5/5

Google

We have been rentig property for over 10 years, never, ever any problem you call agent like to your friend tell anything and you sure someone came back to you. Always polite and helpful. Big thank you to goodfellows at morden especially Shauna and Cary Ann.i wish goodfellows all the best and property full of the best tenants. You make our stay in property peaceful, stress free, you be very lucky if your property manage by GOODFELLOWS. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Michal · 4 June 2020 · Goodfellows Mitcham

5/5

Google

Sold my house in 2 days after staying on the market for 6 months with 2 different agencies. Then I got 3 matching rent offers for my house with Goodfellows staying on the market for only 2 weeks. Their customer network is great as they share the same database with all the other branches and Fine Country

Kemal · 2 June 2020 · Goodfellows Estate Agents Carshalton Beeches

Agent replied · 1 June 2024

Thank you Kemal for your positive review.

5/5

Google

A very big 'Thank You' to Cathi for her professional, friendly help at all times - always available, motivated and positive. She's a star xPositiveResponsiveness, Quality, Professionalism, Value

Emma · 2 June 2020 · Goodfellows Mitcham

5/5

Google

Want to thank Gareth Vaughan for not only helping us find a home in time but for also finding the nicest landlord for helping me with my paperwork and always staying on top of everything. Couldn't thank him enough.PositiveResponsiveness, Quality, Professionalism

Hibaaq · 30 May 2020 · Goodfellows Mitcham

5/5

Google

Due to family circumstances I needed to move out of my then current place pretty quickly, I contacted Goodfellows and was advised of 2 properties that met our needs, one of which was absolutely perfect. We put an offer in which was accepted within a day and the referencing process took no more than 2 days. With everything complete sooner than we thought we decided we wanted to move in sooner than initially planned as we were going away the day after the original move in date so thought the extra days would help. Aaron who was dealing with our references and move was extremely supportive and managed to get the landlord to agree an earlier start date, so we basically managed to move in to our new place 9 days from the initial viewing. Absolutely awesome customer service and they really listen to your needs as well as accommodate when required. Highly recommend these guys, had an awesome experience!!!

A · 27 May 2020 · Goodfellows Estate Agents Morden

Agent replied · 26 May 2024

Thank you Adhnan Ahmed for sharing your experience. We are please to hear Aaron provided a fantastic service. We wish you all the best in your new home.

1/5

Google

Hello Firstly below is the correct timeline of my last interaction. I emailed on Thursday 28th with an account of my issues to date (which i will summarise below). I then got an email from Marion on the 29th and responded that i was free whenever suited that day. I then never heard back till a call today Monday the 2nd whilst I was in work and am currently in the process of emailing Marion back. The images below are a screen grab of this interaction. If our regular account manager is off sick, i sympathise but where is the email/ communication outlining the situation and explaining who is managing their portfolio in their absence? Please see below what was in my email on Thursday 28th: Firstly, in the move across from Your Move the communication of the transition was messy, inaccurate and not at all smooth. It was unclear what was taking place and onus was on us as tenants to chase this information. The inept nature of the move was further amplified when it transpired the set of keys that the agency should hold had either not been handed over or had been lost and again rather than setting up a suitable way to rectify, we were asked to cut a set of keys and make the journey to your offices to hand them over. Surely you see the irony in this ? had the tables been turned there is no doubt in my mind that we would have faced a hefty fee to replace any keys we had lost and we would need to do everything in our power to actually have them cut ourselves. Once we moved across, we quickly highlighted a number of issues that had been raised to Your Move as wanted to ensure Goodfellows were across and able to action these. We first raised them in April and it has taken until now to be rectified and has only come about because of direct conversation between ourselves and the landlady. We spearheaded a campaign for the council to take responsibility for a pigeon infestation and subsequent water ingress and again Goodfellows never once picked up the conversation directly with the council, instead calling us for updates. If this was picked up separately we were certainly never kept in the loop. Ill responsd to Marion directly but am standing by my review.

Pm · 26 May 2020 · Goodfellows Estate Agents Morden

Agent replied · 25 May 2024

Dear Peigm1987 We are disappointed to see you’ve left us a one star review without any explanation as to why? Our team has found you up on our system and believe you are a tenant for one of our managed properties. Our property management team has spoken to you previously advising that works are being done by the Landlords contractors- they were instructed to do works which we have been informed have been completed. Our team has also had long discussions re these issues with the landlord as was being dealt with by another staff member who is off sick at present. Our property management team emailed you on Friday and left messages asking when best to call. They also emailed you again today. As yet no call back or response. For us to resolve your reason for a low score please get in touch with our team who have been trying to contact you.

5/5

Google

Brilliant customer service and good manners made our purchase successful and smoothed whole buying procedures to usual processing activities. During buying process, Lucy has provided great connection between all institutions involved in purchase and always replies to all our enquiries and requests without any delays. Lucy, we would like to say you Great Thank You for all helps and professional advises we have received from You.

Andriy · 26 May 2020 · Goodfellows Estate Agents Morden

Agent replied · 25 May 2024

Thank you Andriy for sharing your experience and leaving us a five star review.

5/5

Google

Excellent service from the staff. Knowledgeable and Professional. Straight forward request if the demand is not complete. Barbara was really helpful, co-operative & attractive personality with confidence. Reliable Estate Agent in the market. I always recommend. Thank You.

Sukra · 26 May 2020 · Goodfellows Estate Agents Morden

Agent replied · 25 May 2024

Thank you Sukra for leaving us a five star review.

5/5

Google

Barbara has been brilliant, I had very specific requirements and Barbara checked with me throughout the process and found me lovely tenants.

Theresa · 24 May 2020 · Goodfellows Estate Agents Morden

Agent replied · 28 October 2023

Thank you for your 5 star review

5/5

Google

great service, Barbara helped us every step of the way, and she made the whole process easy for us, I truly recommend this agent

Martina · 24 May 2020 · Goodfellows Estate Agents Morden

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Goodfellows

Which Goodfellows office has the most reviews?

Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.

Where are the Goodfellows offices?

The seven Goodfellows offices, by town:

Has Goodfellows won any awards?

Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.

Reviews may appear on more than one platform.

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