Trusted Agent profile · Carshalton Beeches, Surrey

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Goodfellows Estate Agents Carshalton Beeches reviews

4.7

★★★★★ Excellent

336 reviews across 1 platform

3 Beeches Avenue, Carshalton Beeches, Surrey, SM5 3LB

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Goodfellows Estate Agents's office in Carshalton Beeches, Surrey, at 3 Beeches Avenue, is rated 4.7 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.7.

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4.7 / 5

336

Reviews on Google

This office

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Reviews

Every review we hold for the Carshalton Beeches office, from every platform, shown as written. First names only.

5/5

Google

We recently let our property through Goodfellows CB branch and had a really smooth experience. Big thanks to David and Robbie. David knew the local market really well, and his pricing recommendation turned out to be spot on. He was also good at listening to what we needed as landlords and adjusting his approach accordingly, rather than just pushing a one size fits all strategy. Robbie handled the viewings brilliantly, she was confident with prospective tenants and clearly knew how to sell the property’s strengths. Both of them clearly worked with a strategy rather than just going through the motions. They were upfront and realistic from the start, and it paid off, the house let quickly, faster than we expected. Photography, viewings, inventory- everything was sorted without any hassle and well above our expectations. Thanks again to David, Robbie and the team, I would happily recommend them to landlords.

Wayne · 22 August 2026

5/5

Google

A huge thank you to the Goodfellows team at Carshalton Beaches. From day one they couldn’t have been more helpful and supportive. Joel made sure I was able to view the house I wanted, which is now my home; Sylvie found a buyer for my former home; Adam was the voice of calm when needed and ensured that everyone in chain remained focused on the end goal. And if the team were busy with other clients Maria was always available to answer questions and offer advice. A great all round team. They say a move can be very stressful. Team Goodfellows made sure it wasn’t. Thank you ☺️

Sara · 8 August 2026

5/5

Google

After recently viewing a property to buy through Goodfellows, I would just like to say how pleased and impressed I am with the experience. In particular, Sylvie Keen made the viewing process easy and worked well to fit in with our schedule. Her knowledge of the local market is exceptional and I hope to work with her towards a positive conclusion.

Jason · 28 January 2026

Agent replied · 13 April 2026

Dear Jason , thank you so much for taking the time and trouble to post this review , often the viewing process can be overlooked by many agents as just an opening the door exercise , but it is so refreshing to see that indeed this can be the making or breaking of a working relationship or indeed the reputation of the agent that gets passed around friends and colleagues sharing your experience which then will promote or not the agent to encourage other interactions. We also hope that we can work towards a positive conclusion and we are certain that if anyone can Sylvie will. Kind regards Goodfellows Carshalton Beeches.

5/5

Google

I had an excellent experience with Robbie McKenzie. She helped us find the perfect place and made the whole process incredibly easy from start to finish. Robbie was always very helpful, professional, and quick to respond. She guided us through all of the documents and preparation, explained everything clearly, and made sure we understood every step. Everything was always to the point, straightforward, and well organised. Her support took away so much of the stress, and we really appreciated how approachable and reliable she was throughout. I would highly recommend Robbie to anyone looking for help finding a property. Thank you again for all your hard work!

Amir · 9 April 2026

5/5

Google

I can’t recommend Robbie and David highly enough. They have been absolutely fantastic from start to finish. They worked efficiently to find a great tenant and kept me fully updated at every stage of the process, which gave me complete peace of mind. Their communication was excellent, they were proactive throughout, and they ensured everything ran smoothly without any stress. It’s clear they genuinely care about delivering a high level of service. Thank you both for your professionalism and dedication.

Basanth · 13 March 2026

5/5

Google

In my recent search for a property in Carshalton Beeches, I had a positive experience with Sylvie. She was very professional and knowledgeable about the property and the area. Sylvie was patient, walking me through the property and allowing me to take my time and ask questions. She was attentive, and I truly appreciated this level of care. Making my experience with Goodfellows Estate Agent outstanding. I will definitely recommend them to friends and family who are in search of a property.

ASL · 13 March 2026

5/5

Google

Robbie was absolutely wonderful throughout the whole process. She was professional, knowledgeable, and had answers to all my questions. She made the viewing feel easy and comfortable with her positive, friendly energy. She called me very quickly to discuss the outcome, which I really appreciated. Unfortunately, I had to withdraw my offer due to personal reasons, but she was still incredibly kind and understanding. Wishing her all the best in her career, she truly deserves it!

Izabela · 13 March 2026

5/5

Google

Robbie Mckenzie has been an absolute star and really helpful. She has always been in constant communication anytime I've needed to contact. She has got everything done so smoothly and quickly for me. Highly recommend her and will put her forward to friends and family as well.

Elliot · 21 January 2026

Agent replied · 28 January 2026

Thank you very much for the glowing recommendation Elliot, we will pass on your kind words to Robbie and we wish you all the best for the future!

5/5

Google

I had a great experience working with Robbie McKenzie at Goodfellows. She was professional, friendly, and always responsive throughout the process, she made the entire viewing and application process seamless. Her communication was clear and thoughtful, and she went the extra mile to make things smooth. She really went above and beyond to help us find a property.This is what you call genuine caring service. Highly appreciated, thank you Robbie!

Ionut · 13 March 2026

5/5

Google

Sylvie has been great, true asset to your business! On one of our viewings when it was snowing, she was out in freezing cold trying to get the access code of the lock to work for 15 mins, true determination! Thanks Sylvie x

Saloni · 21 January 2026

Agent replied · 28 January 2026

Thank you for your lovely feedback Saloni. Sylvie will be delighted to hear this, she’s a real credit to the team. We really appreciate you taking the time to share your experience.

5/5

Google

Adam was fantastic throughout my purchase as a first-time buyer. He kept me updated every step of the way and was always proactive in chasing both sides of the solicitors to keep things moving. His communication was clear and consistent, which made what can be a stressful process feel much more manageable. I really appreciated his support throughout. Would definitely recommend Adam!

Charlene · 7 April 2026

5/5

Google

Thank you Sylvie for helping us buy our beautiful new home and being so lovely and communicative throughout. It was a pleasure to have you leading the sale. Thank you!

Iliana · 13 February 2026

Agent replied · 13 April 2026

Thank you for your 5 star review Iliana, we're pleased to hear of your fantastic experience with the wonderful Sylvie. We wish you all the best for the future in your new home.

5/5

Google

Sarah Pine and the team provided excellent service in what proved to be a very difficult and protracted sale mainly due to financial pressures on earlier purchasers as a result of unprecedented rises in interest rates. Queries and requests for information throughout the sale from me, other professionals involved in the process and my solicitors were always promptly answered. The service provided by the Carshalton Beeches Office was second to none. I would strongly recommend Goodfellows and would have no hesitation in using them again if I were selling another property in the area.

John · 1 May 2024

Agent replied

We want to thank you for taking the time to review our service and mentioning Kerrie-Anne.

5/5

Google

Adam and his team at the Carshalton beaches branch has been amazing for us in selling our property. Very professional advice throughout the process and would highly recommend using Louise Burrows Conveyancer from premier property lawyers.

Jon · 1 August 2026

5/5

Google

Adam, Sylvie and Team are absolutely amazing, I wish I could give them 10 stars. Working with them was an absolute pleasure. They always answered our calls and any questions we had and kept us in the loop every step of the way. Their patience and honest advice meant the world to us during the whole process and turned what could have been a very stressful time into a smooth experience. If you need an agent who truly listens and goes above and beyond, I cannot recommend Goodfellows @ Carshalton Beeches enough ! Thank you - you all rock !!

Sharon · 8 August 2026

5/5

Google

I used Goodfellows to rent my apartment whilst overseas and they were absolutely fantastic from Robbie who priced it up, found great tenants to David who ensured all the correct legal procedures were carried out to Sophie who managed the property for 2 years - dealing with quite a few issues including rats in our property [not due to the tenants] - but got to the bottom of the problem and managed to sort the whole thing. The whole team was just incredible. I've sadly had 2 very bad experiences before and I cannot tell you how nice it feels when things are managed properly and you don't have to worry about a thing.

ROSANNA · 8 August 2026

5/5

Google

Thanks to Robbie for helping me find my flat so quick and having all the answers to my questions! Not only did Robbie conduct viewings after 5 PM to cater to my work hours - she also handled my numerous texts and calls in a friendly manner. Thanks so much Robbie!

Fariya · 13 March 2026

5/5

Google

We had a really great experience with Robbie and couldn’t be happier with the service she provided. From the moment she showed us around the property, she was friendly, approachable, and genuinely happy to help. She answered all of our questions thoroughly and made us feel comfortable throughout the viewing, never making us feel rushed. What we appreciated most was how responsive and attentive she was. Whether it was an email or a phone call, Robbie always got back to us quickly and kept us updated every step of the way. It was clear that she genuinely cared about helping us and making the process as smooth as possible. Robbie’s professionalism, great communication, and friendly manner made a real difference, and we’re very grateful for all of her help. We wouldn’t hesitate to recommend her to anyone looking for an estate agent who is reliable, knowledgeable, and a pleasure to deal with.

Chloe · 22 July 2026

5/5

Google

Goodfellows helped us secure a lovely 2 bed in Carshalton. Robbie was excellent, very helpful and flexible to our needs. Would highly recommend!

Rod · 14 January 2026

Agent replied · 28 January 2026

Thank you for your kind feedback Rod. We’re delighted to hear you had a positive experience, and that Robbie was able to support you so well throughout the process. Wishing you every happiness in your new home.

5/5

Google

Sylvie was very professional, was there on time and allowed us as much time as we needed to look round the property.

Sharon · 21 January 2026

Agent replied · 28 January 2026

Thank you for your 5 star review Sharon!

5/5

Google

Slyvie Keen was Very helpful and talked through while showing the property. We were well informed about the area and property .

P · 21 January 2026

Agent replied · 28 January 2026

Thank you for your feedback. We’re pleased to hear you had a positive experience with Sylvie and felt well informed throughout your viewing.

5/5

Google

Rental searching is stressful enough but Robbie made it much easier with her kind persistence to help us find the right place. Nothing was too much trouble. Thanks Robbie

Camelia · 22 July 2026

4/5

Google

Last week I was shown around a 4 bedroom house for rental by Robbie. On first meeting I was greeted with a positive and enthusiastic energy. It may have helped that it was one of the sunniest days of the week too😃. However, upon viewing the property Robbie was insightful about the house and area and made relevant suggestions. When I came to the conclusion that the property was too small for my needs. She still showed an interest, suggesting a possible 5 bed, unfortunately out of my price point. Moreover, Robbie still reminded positive and upbeat in finding out what I needed and promised to keep in touch. Good experience with Goodfellows, and remarkable first impression by Robbie, it can be hard and challenging to find good customer service or consulting, however it means and worth a lot when you receive one.

Mark · 26 March 2025

5/5

Google

I viewed 2 properties with Sylvie from Goodfellows Estate Agents. I found there was good communication from Goodfellows, and Sylvie was professional, helpful and very approachable.

Moonira · 22 July 2026

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