Trusted Agent profile · Carshalton Beeches · Surrey
Verified
★★★★★
336 reviews across 1 platform
3 Beeches Avenue, Carshalton Beeches, Surrey, SM5 3LB
Part of Goodfellows Estate Agents, see every office.
Goodfellows Estate Agents's office in Carshalton Beeches, Surrey, at 3 Beeches Avenue, is rated 4.7 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.7.
Tell us what you need and we'll pass your enquiry to Goodfellows Estate Agents Carshalton Beeches and up to three other top-rated agents near Carshalton Beeches.
Want every enquiry from this page to come to you only? Upgrade to View Agents
Every review we hold for the Carshalton Beeches office, from every platform, shown as written. First names only.
5/5
GoogleWe recently sold our property through Goodfellows. The whole team at Carshalton Beeches has been brilliant. Joel was our main point of contact and he has been fantastic throughout. Communication was great! Would highly recommend and will definitely use again. Thanks for making the selling process as smooth and stress free as possible!
5/5
GoogleGoodfellows have certainly lived up to their name. Everyone we have dealt with at Carshalton Beeches have been consistently polite and helpful. Special thanks to Lee who has gone far above and beyond the level of excellent in helping us through a sometimes very frustrating process, and we were only the buyer. Without Lee and his team I don't think we would be days away from getting the keys to our new home. I really can't praise them enough, and should we ever move, they will be the first people we contact.
Thank you B Winter for leaving such a lovely review. Thank you for sharing your experience and mentioning the excellent service you received from Lee and the team.
5/5
GoogleSylvie got us a full offer in less than a week! Friendly and excellent service. Thanks Sylvie 😊 …
2/5
GoogleWhilst I cannot comment on Goodfellows' conduct as a general practice, our experience with dealing with Tom Newbrook was a rather unpleasant one. The whole conveyancing (and particularly the bidding process) was undertaken in a surprisingly opaque manner and with some of the communications with him seemingly verging on the aggressive. Whilst it appears others have generally had a better experience with other members of staff, this has meant that, in future, we would look to sell a property elsewhere.
Dear David, I am sorry to hear you have rated us with such a low score. We have spoken to Tom and he has no recollection of you. Tom hasn’t worked in our Carshalton Beeches branch for over 6 months and has asked the branch who don’t have you on our system. May I ask you what the property address is. If you could please email me. Stephen.Offield@Goodfellows.co.uk so we can look into the matter.
5/5
GoogleIf you want a personal touch then you are in the right place. The whole process from viewing, offer to moving has been seamless, thanks to Louise and Mandy. They have been amazing offering honest and useful advice throughout the process. They found us a beautiful home and we are sure going to be very happy there. They are also managing our property and found us a good tenant which makes life so much easy. Thank you Louise and Mandy it has been a pleasure working with you. You guys have definitely put the trust back in Estate Agents thank you.
Dear Niyi, We are delighted to read that Mandy and Louise gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.
5/5
GoogleHad a great experience while researching and looking for a property. Robbie McKenzie, provided excellent service. Paid a great deal of attention to my needs and asked questions to better understand what I was expecting. She was engaging and proactively responded to my concerns. She made me feel relaxed from the start and throughout our interactions. Many thanks Robbie.
5/5
GoogleI had a viewing with Robbie McKenzie from Goodfellows - Carshalton, which went well and I rent the property. Robbie was very friendly, supportive, while having a professional attitude. She took time for a detailed viewing, which was crucial for my choice, and, at the next stage, she answered all my questions promptly and accurately. I am happy with the quality of the service, which made my preparation for the move smoother.
5/5
GoogleRobbie was amazing at helping my family secure a rental. Any questions I had she was happy to answer, and she was very communicative throughout the process. She even engaged with my 1 year old at our viewing which made it a lot more personable and easing for me. Would definitely recommend Good Fellows, especially Robbie to anyone who asks
5/5
GoogleI have been working closely with Robbie in searching for a rental property. Robbie is amazing, and has put in a lot of effort in helping my partner and I secure a property. She has shown a lot of understanding to our own specific needs and preferences. If anyone is looking for a rental property with Goodfellows I highly recommend asking for Robbie to assist!
5/5
GoogleRobbie McKenzie was extremely helpful during our property viewing. She was friendly, professional, and took the time to answer all of our questions without making us feel rushed. Even though we didn’t end up going with that particular property, the service we received was excellent. Based on our experience with Robbie, we would definitely choose this agency again in the future. Highly recommended!
5/5
GoogleI viewed the house and was given all the information I required, the team from goodfellow was really helpful and efficient in sending over documents to assist in moving in. Moved in and Sophie is in contact regarding any maintenance that is required which I feel is an excellent personal touch. Would highly recommend the team at goodfellow.if you’re looking for a house.
Dear Sylvester , what a comprehensive 5 STAR review and we feel really captures the service we strive hard to give to our customers . We treat it as though it was our move and we want people to feel special. Sophie is on the ball and we are so pleased that you felt it was an excellent personal touch. We also love the fact that our service has enabled you to highly recommend the team. Thank you. Kind regards Goodfellows Carshalton Beeches.
5/5
GoogleGoodfellows helped us find our new rented property in Carshalton and we couldn’t be happier with the service provided. Specifically grateful for Robbie, who was wonderfully friendly and personable. Considering it was over the Christmas …
Thank you so much for your lovely review Hayley. We’re delighted to hear how happy you are with the service and that Robbie was able to support you so well. We’ll be sure to pass on your kind words, wishing you all the best in your new home!
5/5
GoogleRobbie at Goodfellows Carshalton Beeches was great. She was professional, friendly, and made it to closure. Her communication was excellent & very polite. We highly recommend Robbie and the team at Goodfellows for anyone looking for a supportive estate agent!. Look forward to working with this team.
5/5
GoogleI recently had the pleasure of working with the incredible team at Goodfellows - Carshalton Beeches, and I cannot express my gratitude enough for the outstanding service provided by David Mitchel and Bradley Hearse. From the very beginning, they demonstrated a level of professionalism, helpfulness, and responsiveness that surpassed all my expectations. David and Bradley are true experts in their field. They possess an in-depth knowledge of the local property market and were able to guide me through the entire letting process with ease. Their expertise was evident as they answered all my questions and concerns with utmost clarity and patience. What impressed me the most about David and Bradley was their proactive approach in helping me secure the property I desired. Throughout the entire process, David and Bradley were incredibly responsive. Whether it was an email, phone call, or even a quick query, they were always prompt in their communication, ensuring that I was kept up to date at every step. Their efficient and timely responses not only provided me with peace of mind but also showcased their dedication to providing top-notch customer service. Overall, my experience with Goodfellows - Carshalton Beeches has been exceptional, largely thanks to the invaluable support provided by David and Bradley. Their professionalism, expertise, and unwavering commitment to excellent customer service have made them stand out as the best in the business. I wholeheartedly recommend their services to anyone in search of a reliable and trustworthy letting agent. Thank you, David and Bradley, for making my renting journey a stress-free and enjoyable one!
5/5
GoogleJoel & team were superb throughout the whole house purchase process. I sent countless emails and made so many calls to Joel and he would always respond in a nanosecond. We needed to visit the house on many occasions with different tradesmen and Joel was very accommodating. It was a pleasure to work with him.
5/5
GoogleI had a great experience working with David and Bradley during my property search. They were both extremely helpful, providing me with all the information I needed to make an informed decision. They were always quick to respond to my inquiries and were patient with me as I navigated through the process. I really appreciated their professionalism and expertise, which made the whole experience much easier and less stressful. I highly recommend David and Bradley to anyone looking for a property agent who truly cares about their clients' needs
3/5
GoogleWell, it's been a month now since we sold our house. Apparently our buyer was soooo desperate to move in on completion day we had nothing but hassle on when we were leaving the house on what was an emotional and stressful day, we must have had at least 5 phone calls from Sarah Pine who quite frankly was soooo pushy throughout our whole selling process that as of today's date, our buyer has still not moved in !!!! Lee Hunt is apparently very direct but NEVER rude! I totally agree with the review that Sunny gave. We cannot all be liars! I found Lee very rude. I think Lee and Sarah need some training on empathy, sympathy and people skills!! They got the sale which they were employed to do but at what cost to us as the customer! A very stressful 7 months which was made a hell of a lot more stressful then what it should have been considering we were not in a chain!! Would I use them again, NO is the answer. There are alot of estate agents to use, so I would look around and do your homework. On a plus side, Joel is a very pleasant young man. At least someone there has manners 😆😆
5/5
GoogleI have been out viewing with Carshalton Beeches branch and cannot fault their professionalism and their help with trying to find me a property. Thanks so much!
Thank you for taking the time to share your positive experience with us Hannah, we're so pleased we were able to help!
5/5
GoogleRobbie was amazing at helping my family secure a rental. Any questions I had she was happy to answer, and she was very communicative throughout the process. She even engaged with my 1 year old at our viewing which made it a lot more … More
5/5
GoogleMassive thank you to Robbie. We missed our first appointment as we got caught in traffic but Luckily Robbie was willing to squeeze us in later that day! 5 stars for going above n beyond 😊 …
5/5
GoogleAfter our initial enquiry. Goodfellows Carshalton Beeches have been great we first viewed the property with Jack and after that Joel. Both were perfect gentlemen and were both there when we needed questioned answered. Jack always kept us up-to date with everything and we finally completed this month. Thank you Goodfellows Carshalton Beeches.
5/5
GoogleI wish to thank the staff of Goodfellows Estate Agent in particular Sophie Griffin for her kind and efficient approach in dealing with my request whenever I was in need. Her response has always been prompt, adequate and helpful.
Thank you so much Faysal for sharing your experience. Our goal is 100% customer satisfaction and glad to hear that Mandy provided you with an excellent customer experience. She is a true asset to our team.
5/5
GoogleI had an exceptional experience working with Robbie ! Her professionalism, expertise, and dedication made the process of finding my property seamless and stress-free. From start to finish, she provided invaluable guidance and went above and beyond to ensure all my needs were met. I highly recommend Robbie to anyone in search of top-notch properties.
5/5
GoogleI sincerely appreciate the help from Goodfellows, especially Robbie for enabling my first rental experience to be an absolute breeze. Robbie provided and displayed outstanding customer service. In addition, Robbie has reflected great professionalism as she has been very attentive and responsive throughout the process. I would definitely recommend working with Goodfellows to find your home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll pass your enquiry to Goodfellows Estate Agents Carshalton Beeches and up to three other top-rated agents near Carshalton Beeches.
