Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleJamie Ford at the Mitcham branch is an excellent agent. He not only talks the talk but walks the walk as well. On the first consultation with him, he promised to sell my mums property within 8 weeks. So I specifically signed an 8 week only contract. Before mums property had gone on the market we were getting constant views. Barely 2 weeks of property being on the market mums property was sold for full asking price. Jamie and the other team members were always pleasant and helpful at all times. Jamie called periodically to keep us informed of thing from mums buyers side . He even replied to emails and messages on Sunday. Dealing with them was a smooth and pleasant experience. Would recommend them to anyone.
Goddess Β· 13 July 2020 Β· Goodfellows Mitcham
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5/5
GoogleI cannot recommend and thank Goodfellows Mitcham enough for their hard work and support in getting my house sold and then subsequently dealing with my purchase. The communication was open and frequent and I never doubted that I could trust them to act for me.
My sale wasn't easy and when my buyer's solicitor was holding up the chain, Jonathan went beyond the call of duty to get everything over the line. Thank you so much to Cathi, Jamie and Omar but a special shout out to Jonathan who especially looked after for me.
Gemma Β· 13 July 2020 Β· Goodfellows Mitcham
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4/5
GoogleJames and Jamie made buying my first property pretty pain free. A very personable service - James listened to my requirements and only showed me properties he thought I would be interested in and appeared to be on friendly terms with all the sellers. Jamie took over later on in the transaction to get it over the line. I wouldnβt hesitate to use them again, especially as a seller, as they clearly have the sellerβs interests at heart.
Francesca Β· 13 July 2020 Β· Goodfellows Mitcham
Agent replied Β· 26 August 2023
Thank you for leaving us a positive review.
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5/5
GoogleI would recommend Goodfellows Estate Agents - Mitcham to anyone looking to rent or purchase a place. My special thanks to Omar and Jamie. They have been extremely helpful in every steps. They chased me every time to do this and that. As a first time buyer I had no idea about buying property. They called me every time and guided me through. Very happy with new propertyπππ. Highly recommended!
Mohammad Β· 13 July 2020 Β· Goodfellows Mitcham
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5/5
GoogleWhat can I say about Goodfellows, these guys are awesome. I went through a battle trying to sell my house, and these guys reassured me and a few months ago we were successful in selling our property. I think everyone knew me in the branch, but particularly Jamie and James a massive thank you to you both and the rest of your team. I cannot thank you enough. Use these guys as they know exactly what they are doing. Thanks Goodfellows.
Satti Β· 5 July 2020 Β· Goodfellows Mitcham
Agent replied
Thank you Satti for leaving us a 5 star review and mentioning the excellent service you received from Jamie, James and the team.
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5/5
GoogleCould I please have 10 stars here??!!!
I can only praise these guys and lady at the Goodfellows in Mitcham!
I really had a taught experience with my selling/purchasing but Jamie, Cathi and James have done an amazing job! I would never thank them enough for all the help and support during the whole process! Their knowledge and professionalism have no comparison! I truly believe they should have a pay rise as soon as possible and a paid day off in the next week as they fully deserve it! I hope the big boss will read this review and agree with me!
Marina Β· 5 July 2020 Β· Goodfellows Mitcham
Agent replied
Thank you Marina for leaving us a lovely review.
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5/5
GoogleFrom start to finish was a great experience. Louise and the team at Cheam were friendly, helpful and professional. Very accommodating and all issues or queries were solved quickly. I would highly recommend.
Olivia Β· 3 July 2020 Β· Goodfellows Cheam (40 The Broadway)
Agent replied
Thank you Olivia , Louise is so committed to offering the right service so it is great when people are prepared to leave such a great 5 star review . Cheam Team
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5/5
GoogleBarbara was absolutely brilliant from start to finish. She was always just one call away from all the information we needed. Knowledgeable and efficient and a pleasure to deal with. She made the whole process incredibly easy and totally stress-free.PositiveProfessionalism
Dean Β· 1 July 2020 Β· Goodfellows Estate Agents Morden
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5/5
GoogleHad great help and support from Laura Lindsay at Goodfellows. She processed the renewal with great efficiency and was able to answer all my queries and concerns. She was professional, helpful and very genuine to chat too during lockdown when I had a query about new legislation.PositiveResponsiveness, Professionalism
Gerry Β· 28 June 2020 Β· Goodfellows Estate Agents Morden
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5/5
GoogleSharmila at Goodfellows was amazing. Even during these challenging times she has managed to get us a property where all other estate agents just weren't showing any interest. We were met with a few issues through the process but Sharmila worked with us to make sure everything went through on time. I would definitely recommend Goodfellows for anyone wishing to rent a property.PositiveResponsiveness, Quality, Professionalism
Nathan Β· 28 June 2020 Β· Goodfellows Estate Agents Morden
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5/5
GoogleAfter using another agent who let us down dismally on 2 occasions, we were about to give up on finding the right property but then stumbled upon Goodfellows Carshalton. Both Emily and Louise were professional, very responsive,
honest and reliable and impressed us with their dedication and passion. Keep up the good work, ladies.PositiveResponsiveness, Professionalism
Katie Β· 26 June 2020 Β· Goodfellows Estate Agents Carshalton Beeches
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5/5
GoogleExcellent service & feedback when required
Lynda Β· 24 June 2020 Β· Goodfellows Mitcham
Agent replied
Thank you Lynda for your 5 star review.
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5/5
GoogleA Big thumbs up to Gareth & Nelson for guiding and looking after our rental property. We look forward to working with you. Thks.
Michal Β· 24 June 2020 Β· Goodfellows Mitcham
Agent replied
Thank you Michal for sharing your experience and leaving us a five star review.
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5/5
Googlecathi and jamie
thank you very much for your excellent service.
you both have been amazing with the sale of my property.
professional and friendly .
I highly recommend this estate agent .
Susan Β· 24 June 2020 Β· Goodfellows Mitcham
Agent replied
Thank you Susan for your positive review.
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5/5
GoogleI really appreciate the honesty & professionalism I experienced with good follows - nothing like any other agents in the area, Even when I was aboard, they kept in touch with me through whatβs app (to make sure that I donβt incur charges), and Jamie is still assisting me even after we complete this purchase.
Five stars to you and your team Jamie.
Ali Bouchemal
Adam Β· 24 June 2020 Β· Goodfellows Mitcham
Agent replied
Thank you Adam for your excellent review.
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5/5
GoogleJonathan was excellent with getting our property sold swiftly and was mostly patient and ensured exchange was completely after a few issues with solicitors.
Must also mention James mA the infinite viewings he happily took me on, especially as I was extremely fussy! Thank you both itβs greatly appreciated!
Shaheeda Β· 24 June 2020 Β· Goodfellows Mitcham
Agent replied
Thank you Shaheeda for sharing your experience as a vendor we are glad to hear Jonathan and James provided an excellent customer service experience.
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4/5
GoogleI sold my house through Goodfellows, and overall I am impressed with the service I received from them - I have made the below positive & negative feedback:
POSITIVE:
i) I initially decided to go with Goodfellows due to my Dad having a good experience selling his properties through their Sales Manager, Jamie Ford - I will echo the fact that Jamie stayed in touch throughout the sales process, as well as on his days off work!
ii) Considering Brexit, we eventually got a good offer on the house!
iii) I was continuously kept updated by James Girvan whenever appointments were booked, which showed that they were always looking for suitable buyers.
NEGATIVE:
i) In between the viewings and initial low offers from prospective buyers, I did receive a number of calls from a junior member of staff, where I almost got into arguments with him, where he was pressurizing me to accept almost any offer which was given, "due to Brexit" - Because of him, I was on the brink of deciding to go to another estate agent, but after escalating this issue to James Girvan, I did notice that that junior member of staff eased off on the pressure - I've been told that that junior member has left the company, which is good news for them, and you!
Nigel Β· 24 June 2020 Β· Goodfellows Mitcham
Agent replied
Thank you Nigel for your fair & frank feedback and you are correct in terms of we had to let the new negotiator go as he was not reaching our standards that we strive for at Goodfellows and sometimes this does happen. But we are delighted that you were happy with the consistent service of Jamie and James who have been at Mitcham for a long time and are hugely responsible for the great reputation the office has within the local area.
Kind regards Goodfellows
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5/5
GoogleA big thankyou to Jonathan who has worked tirelessly in both the sale of my property and purchase of our new property, nothing was too much trouble and he kept me updated and reassured every step of the way. After being let down by a competitor I have had my faith in estate agents restored, honesty and communication goes a long way!
Also a shout out to James who also worked hard with the sale of my house.
Thanks to all at goodfellows!
Debbie Β· 24 June 2020 Β· Goodfellows Mitcham
Agent replied
Thank you Debbie for sharing your experience and we are please to hear Jonathan and James provided an excellent customer service.
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5/5
GoogleShould be 5+ stars
Very professionally, very quickly with minimum paper work.
Special thanks to Louise Reader - Highest class service and highly recommended!PositiveResponsiveness, Quality, Professionalism
Kajetan Β· 21 June 2020 Β· Goodfellows Cheam (40 The Broadway)
Agent replied Β· 20 June 2024
That is so kind of you to score us 5 stars plus !! Well done to Louise who is working so hard to bring the right level of service to you the customer . We really hope you enjoy your new home and look forward to being of service in the future. From the Cheam Team at Goodfellows
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5/5
GoogleVery satisfied and happy to choose Goodfellows where I found the agents extremely helpful, I'd like to thank all the agents of good fellows especially Barbara for the good service that she provided and Marion for her disponibility and answering all my inquiries and emails, as I want to thank Kanika for her help. Very much appreciated ,
I highly recommend goodfellows and its one from the best agencies .
Amy Β· 21 June 2020 Β· Goodfellows London
Agent replied Β· 20 June 2024
Thank you for your extremely positive review Abir. We were all very pleased to have been able to support you through the process.
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5/5
GoogleBarbara was amazing, even during Covid 19 which has been totally unprecedented she went out of her way to ensure tenants that she found for my flat could move into the flat whilst I remained in self isolation. Communication was excellent and she ensured the process was smooth and not hindered by the current situation. Barbara is highly professional, solution focussed and was a pleasure to deal with. Thankyou!PositiveResponsiveness, Quality, Professionalism
Antoinette Β· 21 June 2020 Β· Goodfellows London
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5/5
GoogleI am very happy with the service provided by GoodFellows and specially Barbara. She has been very helpful in this lockdown from the first time of viewing till date when we have finalized the deal and finally moving to a new house. Thanks for all the support.PositiveResponsiveness, Quality, Professionalism, Value
Amit Β· 21 June 2020 Β· Goodfellows London
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5/5
GoogleJack Jenkins was a great help to me and my family.
When we were selling our parents house .
Very professional and efficient.
Went through a very stressful time but Jack was always on hand to go through the procedure with us and gave us great support.
Would highly recommend Goodfellows especially Jack to guild you through
Jean Β· 21 June 2020 Β· Goodfellows London
Agent replied Β· 20 June 2024
Thank you Jean for sharing your experience and we are delighted to read Jack gave an excellent customer experience.
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5/5
GoogleDue to family circumstances I needed to move out of my then current place pretty quickly, I contacted Goodfellows and was advised of 2 properties that met our needs, one of which was absolutely perfect. We put an offer in which was accepted within a day and the referencing process took no more than 2 days. With everything complete sooner than we thought we decided we wanted to move in sooner than initially planned as we were going away the day after the original move in date so thought the extra days would help. Aaron who was dealing with our references and move was extremely supportive and managed to get the landlord to agree an earlier start date, so we basically managed to move in to our new place 9 days from the initial viewing. Absolutely awesome customer service and they really listen to your needs as well as accommodate when required. Highly recommend these guys, had an awesome experience!!!
Ads Β· 21 June 2020 Β· Goodfellows London
Agent replied Β· 20 June 2024
Thank you Adhnan Ahmed for sharing your experience. We are please to hear Aaron provided a fantastic service. We wish you all the best in your new home.
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