2/5
GoogleFor the amount they charge they make a lot of mistakes.
Trusted Agent profile · Surrey and Greater London
Verified
Goodfellows estate agents in Morden, London, Mitcham and 3 more
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords1 review
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
Tenants1 review
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Our offices
Goodfellows's seven offices, most reviewed first. Each has its own page.
- Goodfellows Estate Agents Morden99-103 London Road, SM4 5HP869 reviews · 867 on Google (4.7)32 in the last 90 days
- Goodfellows London44 Coombe Lane, Coombe Lane, SW20 0LA815 reviews · 815 on Google (4.6)10 in the last 90 days
- Goodfellows Mitcham7-8 Fairgreen Parade, London Road, CR4 3NA549 reviews · 549 on Google (4.7)10 in the last 90 days
- Goodfellows Cheam (2 Ewell Road Cheam Village)2 Ewell Road Cheam Village, SM3 8BU381 reviews · 381 on Google (4.8)11 in the last 90 days
- Goodfellows Cheam (40 The Broadway)40 The Broadway, SM3 8BD350 reviews · 350 on Google (4.8)11 in the last 90 days
- Goodfellows Estate Agents Carshalton Beeches3 Beeches Avenue, SM5 3LB336 reviews · 336 on Google (4.7)10 in the last 90 days
- Goodfellows Estate Agents Sutton30 Stonecot Hill, SM3 9HE234 reviews · 234 on Google (4.8)10 in the last 90 days
Latest reviews from every Goodfellows office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery helpful Sam and Omar very helpful and would recommend. Thanks for everything.
Agent replied
Thank you for this lovely review , it would appear that Omar and Sam are really impressing buyers and seller alike . Kind regards Goodfellows Stonecot Hill
5/5
GoogleGreat service provided by Gareth, very attentive to my needs and highly professional. Made the whole renting process very easy to me as a first timer...I will definitely use his services again when needed and strongly recommend if you are looking to property services.
4/5
GoogleAaron and Ryan at Goodfellows have twice now found us the right tenants efficiently and effectively.
Agent replied
Thank you for your positive review.
5/5
GoogleRating only, no written review.
5/5
GoogleI have found all the staff at Goodfellows Lettings in Morden particularly professional, friendly and helpful. Most of my previous communications have been with Sharmila, who was always prepared to go the extra mile, wherever possible. Most of my recent communications have been with Barbara Courpasson, whom I found extremely courteous and conscientious, with careful attention to detail and always with a friendly and cheerful disposition. A pleasure to deal with.
Agent replied
Dear Cheryl, Thank you so much for sharing your experience. It’s so nice to hear that Sharmila & Barbara gave an excellent level of service. We would like to wish you all the best for the future.
5/5
GoogleRyan Anderson helped us find a property when we needed to find something in a rush, he was very helpful and efficient when dealing with all the paper work and dealing with any issues that came up.
5/5
GoogleWe first began talking to Goodfellows back in March when we had just emptied my Mum's Bungalow. At this point we received advice from Sharmila about getting an Electrical survey done BEFORE we embarked on the refurbishment. What a good thing we did, as the whole property required re-wiring and we would have had to start again on redecorating once the walls had been channeled out for the new wiring. As lockdown also came into play during this period, progress was slow but Sharmila stayed in touch throughout. Once we had agreed to go with Goodfellows on a Sole basis, everything moved very quickly and within a few days we had two above asking price offers. Our new Tenant moves in just two weeks after the property went on the market. In this period I have continued to speak to Sharmila, but both Ryan and Barbara in particular worked hard on finding suitable tenants. All the staff I have spoken with at Goodfellows have been extremely professional, good at getting back to me, and have kept me informed throughout - I can't recommend them enough.
5/5
GoogleWe had a very good experience with Goodfellows , especially with our agent Barbara. She helped us and informed us about every single step in the renting process. Thanks again.
5/5
GoogleGoodfellows have provided consistently good support for us over many years. They are responsive, professional and good to work with.
5/5
GoogleTotally pleased with the service that Sharmila & Barbara provided. All communication has been prompt, professional & knowledgeable. Therefore, making the whole process as stress free as it could be during a lockdown.
5/5
GoogleWe have had a really great experience with Goodfellows as managing agents for the property we rented through them this year. They were very quick to respond to any issues we needed addressing at the property. Kerry in particular was really helpful, especially when our heating and hot water stopped working and the boiler tenancy service we used was quoting a 3 day wait. She managed to call up and get an engineer out to us the next day which was much appreciated, especially with two very small children! Would highly recommend them.
5/5
GoogleI knew Omar Shosanya when he was at the Mitcham office. He was initially my main contact when I arranged to view a property that was advertised by the Mitcham office of Goodfellows Estate Agents. Omar was very professional and also a pleasure to work with, from the initial viewing to keep us updated throughout the process. Will definitely recommend him and his team at Goodfellows.
5/5
GoogleI had my dealings with Louise Reader who has been very supportive throughout the process. Very professional and responsive especially in these unprecedented times. I would highly recommend Goodfellows anytime.
Agent replied
Lester , I think we all need to help each other is these unprecedented times so it is great that you were kind enough to review Louise's service and gave her such high praise and five STARS ..thank you The Cheam Team
5/5
GoogleReally great service. Mainly dealt with Louise as she was our lettings agent but the other members of staff in the office were very helpful when I spoke to them. Everything was dealt with quickly and any questions raised were answered promptly. Would definitely recommend.
Agent replied
Ben , a great review for Louise , she had an amazing July with lets agreed but this sort of review makes all the hard work so worthwhile ….all the best Cheam Team
5/5
GoogleI dealt with Stefan and i have to say, what an excellent experience. I never had problems getting him on the phone, he was honest, and when it came to timescales, what he said turned out to be true. If you need a good estate agent that you can talk too, Goodfellows in Cheam Village is the one to go to. Anytime i went there in person EVERYONE there is friendly, professional and easy to talk to. Stefan knows his stuff so, many many thanks to him and the team there.
Agent replied
Andrew , Stefan is so pleased to be recognised for being there when you needed him. Moving can be stressful and we all of us at Goodfellows believe that the customer must come first. So thank you for your kind words and feel free to recommend us if you have family or friends that need help. Best Cheam Team.
5/5
GoogleRating only, no written review.
5/5
GoogleOmar Shosanya was initially my main contact when I arranged to view a property that was advertised by the Mitcham office of Goodfellows Estate Agents. Omar was very professional and also a pleasure to work with, from the initial viewing to keep us updated throughout the process. Will definitely recommend him and his team at Goodfellows.
5/5
GoogleGoodfellows sold a house for Grainger PLC and as a corporate client they acted perfectly for us. Jonathan W lead the sale and did a five star job.
5/5
GoogleExcellent service. I was really impressed with the sales manager Jamie who really put himself out for me, as the buyer of a property.
5/5
GoogleI had the pleasure of working with Jonathan to purchase my flat. We had a lots of challenges for many months but he would never stop being professional and friendly at the same time. Very responsive always, never needed to chase for anything, regularly checking in to update me on everything. I cannot recommend him enough, it was an absolute pleasure to deal with Jonathan!
4/5
GoogleWell after 6 months of my first tenant from Hell all I can say is it has been somewhat a learning kerb . I am hoping the new tenants going in will be more respectful of my property or it will be the last time for renting .The team have been helpful with two extra special people Kelly Burton ( Property Management ) and Helen Spink ( Accounts Administrator ) Both went above and beyond to recover monies owing to me . Thank you
Agent replied
Thank you Kim for your positive review.
5/5
GoogleI had my dealings with Louise Reader who has been very supportive throughout the process. Very professional and responsive especially in these unprecedented times. I would highly recommend Goodfellows anytime.
Agent replied
Lester , I think we all need to help each other is these unprecedented times so it is great that you were kind enough to review Louise's service and gave her such high praise and five STARS ..thank you The Cheam Team
5/5
GoogleI dealt with Stefan and i have to say, what an excellent experience. I never had problems getting him on the phone, he was honest, and when it came to timescales, what he said turned out to be true. If you need a good estate agent that you can talk too, Goodfellows in Cheam Village is the one to go to. Anytime i went there in person EVERYONE there is friendly, professional and easy to talk to. Stefan knows his stuff so, many many thanks to him and the team there.
Agent replied
Andrew , Stefan is so pleased to be recognised for being there when you needed him. Moving can be stressful and we all of us at Goodfellows believe that the customer must come first. So thank you for your kind words and feel free to recommend us if you have family or friends that need help. Best Cheam Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South West London
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South West London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: EA Masters winners lists, as published, linked by year.
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Questions about Goodfellows
Which Goodfellows office has the most reviews?
Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
Where are the Goodfellows offices?
The seven Goodfellows offices, by town:
- Carshalton Beeches: 3 Beeches Avenue, Carshalton Beeches, Surrey, SM5 3LB
- Cheam (2 Ewell Road Cheam Village): 2 Ewell Road Cheam Village, Surrey, SM3 8BU
- Cheam (40 The Broadway): 40 The Broadway, Cheam, Surrey, SM3 8BD
- London: 44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA
- Mitcham: 7-8 Fairgreen Parade, London Road, Mitcham, Surrey, CR4 3NA
- Morden: 99-103 London Road, Morden, Surrey, SM4 5HP
- Sutton: 30 Stonecot Hill, Sutton, Surrey, SM3 9HE
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
