Trusted Agent profile · Surrey and Greater London

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Goodfellows reviews in Morden, London, Mitcham and 3 more

4.7

★★★★★ Excellent

2,986 reviews across 7 offices and 2 platforms

www.goodfellows.co.uk

Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 2,986 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

2,984

Reviews on Google

All 7 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 7 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Goodfellows's seven offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Goodfellows office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I am really happy with Hannah and the serves which she provide to us , she is really top agent which ever you can meet .

Nedyalko · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Thanks for the feedback Nedyalko, very kind comments.

5/5

Google

Niamh and the team at goodfellows Cheam were great at understanding my needs for my property search and always updated me on new properties coming to market. Would highly recommend!

Jake · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Thank you Jake for leaving us a 5 star review and mentioning Niamh.

5/5

Google

We used Goodfellows Cheam for our house sale. We were really pleased with the sale brochure and photography and achieved the asking price we wanted. Stefan and Lucy dealt with us throughout and were both keen and helpful.

Matt · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Matt - as a company we love to receive great feedback and thank you for the time you have taken to review our service and our team.

5/5

Google

Professional sales service from beginning to end. Big thanks to Lucy for keeping us looped in throughout and for being so committed to her job and the clients she looks after.

Sflint2 · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Hi sflint2, thank you so much for your feedback, its always nice to receive positive reviews.

5/5

Google

I am happy because of good service and quick responses to all our queries. They also help us to get Tennant very quickly.

Navneet · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Thank you Navneet for rating our service.

5/5

Google

We have dealt with both the sales and letting departments of Goodfellows in Cheam and we do not have a bad word to say. From the start of our property search with Lucy from sales, she helped us through a really difficult situation and did everything possible for us to by the property we wanted. After, and on completion Hayley from the letting team took over and let our property with in a matter of days. Hayley and Hannah found a tenant that wanted to move in straight away and the whole team worked tremendous hard to make sure everything was in place and ready within 24 hours. We couldn’t recommend Goodfellows in Cheam highly enough and will certainly be using them again!

Steve · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Thank you Steve for leaving a lovely review and mentioning our team.

5/5

Google

The service I received from Lucy and the team was outstanding. They were so helpful, friendly and very professional. I wouldn’t hesitate to recommend to anyone looking to buy or sell.

Luke · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Thank you Luke for mentioning Lucy we pride ourselves with the service we deliver.

5/5

Google

I registered with Katie to find me a property to rent. Katie was very efficient and helpful and kept me up to date with new properties coming to the market. She knew exactly what I was looking for but unfortunately we were quite picky and nothing was 100% perfect. We have managed to secure another property, however will not hesitate to contact her again should we need her help in the future.

Leanne · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Leanne we would like to thank you for taking the time to review our service, especially mentioning Katie in person.

5/5

Google

I'm so happy with Goodfellows especially Hannah who gave excellent service to us. So different to other agents we've met. Personal approach, and friendly attitude. Very professional and so quick with everything, I would recommend to use Goodfelows. Thank You Maggie

Megi · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Thank you Megi for reviewing our service and mentioning Hannah.

5/5

Google

Thank you to Goodfellows - Cheam and especially Hannah who has been fantastic from start to finish. No matter what questions or how many questions we had she was always happy to help. Moving is stressful at the best of times, so this just made one part of everything less stressful! Thank you Hannah and for always being pleasant and having a smile when you were helping us.

Wahab · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Thank you for rating us 5 stars and mentioning the excellent service received from Hannah.

5/5

Google

In my experience, Goodfellows are completely different to all other estate agents I have dealt with; they actually care about the industry and their clients. They are genuinely motivated to help find a property. Stefan Rojas in the Cheam branch is fantastic! He is a lovely and bubbly character and certainly goes the extra mile to help out. He is extremely dedicated and a real credit to Goodfellows. He kept us regularly updated with new properties or price reductions on the market and has an excellent knowledge of the local area. Once we had found our dream home, he was constantly available and helpful throughout the purchase; again giving us regular updates and fighting our corner at every obstacle until completion. I would fully recommend Goodfellows, Cheam for any house purchase or sale and they will be our first call should we decide to move in future. A genuine 5 Star service!

Jon · 16 September 2018 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied

Jon, thank you for such a wonderful review. At Goodfellows we like to pride ourselves on the service we provide and are glad that we have achieved this for you. Stefan and the team would like to wish you best wishes in your home and will be here to help you in the future.

5/5

Google

Rating only, no written review.

Liezel · 16 September 2018 · Goodfellows Mitcham

Agent replied

Thank you Liezel for rating us five stars.

5/5

Google

Rating only, no written review.

Joyce · 16 September 2018 · Goodfellows Mitcham

Agent replied

Joyce, thank you for taking the time to rate our service at Goodfellows.

1/5

Google

Rating only, no written review.

Greg · 16 September 2018 · Goodfellows Mitcham

Agent replied

Greg - thank you for taking the time to review our service, we are sorry to hear your service was unsatisfactory if you would like to discuss the matter in more detail please email me Stephen.Offield@goodfellows.co.uk It has now been a week and we havent heard from Greg Keegan to discuss the matter.

5/5

Google

Rating only, no written review.

Roberts · 16 September 2018 · Goodfellows Mitcham

Agent replied

Thank you for your rating of our service

5/5

Google

Rating only, no written review.

A · 16 September 2018 · Goodfellows Mitcham

Agent replied

Thank you for taking the time to rate our service - we at Goodfellows appreciate rating our service for our team in Mitcham

5/5

Google

Rating only, no written review.

Ahmed · 16 September 2018 · Goodfellows Mitcham

Agent replied

Thank you for your rating of our service

5/5

Google

Rating only, no written review.

Merchster011 · 16 September 2018 · Goodfellows Mitcham

Agent replied

Thank you for your rating of our service

5/5

Google

Rating only, no written review.

Costel · 16 September 2018 · Goodfellows Mitcham

Agent replied

We want to thank you for taking the time to review our service.

5/5

Google

Mr. Gareth done good work.

Jeeviga · 16 September 2018 · Goodfellows Mitcham

Agent replied

Thank you for taking the time to review our service

5/5

Google

Great service and good agency to deal with, I definitely recommend them

Alexander · 16 September 2018 · Goodfellows Mitcham

Agent replied

Thank you for taking the time to review our service

5/5

Google

Very good team and quick response for all the questions, thanks Gareth

Radoslav · 16 September 2018 · Goodfellows Mitcham

Agent replied

Thank you for taking the time to review our service - we look forward to helping you again in the future.

1/5

Google

The manager (Nelson Samuel-Onyugo) is greedy and twist his tongue with different tactics and methods. I my case the landlord agreed with me but the manager wanted him to charge higher rent so he didn’t give me the house!

Farhan · 16 September 2018 · Goodfellows Mitcham

Agent replied

Dear Farhan Bhutta Thank you for responding and supplying the information needed to investigate. Following the accusations in the review I contacted the landlords and they informed me that they were made aware of your offer via Goodfellows, however felt it was too low and have since let the property for more. They also informed me they had never been in contact with any potential tenants and your claims are unfounded. I apologize if you felt the staff were siding with the Landlord, but Goodfellows has a duty of care to both the Landlords & Tenants and part of that care is being honest with all parties as to what we believe a property can achieve. I hope you have been more successful elsewhere. Regards Stephen Offield

1/5

Google

Complete time wasters. BUYERS BEWARE. They strung us along for 3 months, wasting our time and lying to us about a seller that was not in any position to sell. They cannot be trusted and will exploit your patience. It’s not ok to mess people around like Goodfellows do. A heartbreaking experience.

Muir · 16 September 2018 · Goodfellows Mitcham

Agent replied

We would like to address your concerns personally and would ask if you can contact us directly to be able to respond to your issues - Tracey-Anne on 01372 738173

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Goodfellows

How many reviews does Goodfellows have?

Goodfellows has 2,986 reviews across its seven offices, rated 4.7 out of 5 overall: 2,984 on Google, 2 on View Agents.

Which Goodfellows office has the most reviews?

Morden has the most, with 825 reviews rated 4.7 out of 5, followed by London with 815.

Where are the Goodfellows offices?

The seven Goodfellows offices, by town:

Has Goodfellows won any awards?

Yes. In The Trusted Agent 2026 awards: Goodfellows, Cheam won Gold; Goodfellows, Morden won Gold; Goodfellows, London won Gold; Goodfellows, Mitcham won Trusted Agent.

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