5/5
GoogleRating only, no written review.
Trusted Agent profile
Verified
Goodchilds reviews
★★★★★
191 reviews across 4 offices and 2 platforms
Goodchilds has 191 reviews across four offices (Wellington, Hanley, Bloxwich and Lichfield) and two platforms, rated 4.7 out of 5 overall. Goodchilds has the most, 152. Checked 9 October 2026.
149
Reviews on Google
All 4 offices
42
Reviews on View Agents
All 4 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers11 reviews
Goodchilds recently handled the sale of a property for me. All the staff that I dealt with were most helpful. The valuation was in line with my expectations ...Read all 11 from sellers
Buyers5 reviews
I have recently bought a flat in Walsall. It will be an investment property as my intention is to rent it out. The assistance given to me when purchasing a flat ...Read all 5 from buyers
Tenants1 review
Terrible customer service, will use any excuse to withhold your deposit. Even trying to charge you for the electricity they use whilst showing new tenants ...Read the review from tenants
Our offices
Goodchilds's four offices, most reviewed first. Each has its own page.
- Goodchilds33 Church Street, TF1 1DG152 reviews · 149 on Google (4.7)2 in the last 90 days
- Goodchilds42 Piccadilly, ST1 1EG22 reviews · 0 on Google0 in the last 90 days
- Goodchilds7 Queens Parade, WS3 2EX13 reviews · 0 on Google0 in the last 90 days
- Goodchilds28 Bore Street, WS13 6LL4 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Goodchilds office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service and attention to detail. Friendly and helpful staff.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent, reliable letting agent over many years and great sales service
Agent replied
Thanks Fraser.
4/5
View AgentsExcellent service
Good communication throughout.
5/5
GoogleGreat services! Highly recommend to anybody whether renting or buying! Friendly and very helpful.
Agent replied
Thanks Sian and a belated happy new year !
1/5
GoogleWhere do I start as the buyer... 1. They didn't know the keys had been dropped off when I phoned asking what time I could pick them up. (This was on the day of completion....) 2. They didn't check that they had a full set. I've had to sort a locksmith out so that I can go from the Kitchen to the Utility room without going outside. 3. They switched the gas and electricity off at the mains and at the boiler (boiler now fails to ignite resulting in engineer being called out) and as the house was empty for 2 months, not the most welcoming when completing in Oct. 4. They didn't remove the sold board for over 6 weeks and I had to email to get them to remove it. Plus it blew over nearly hitting my car. In short. Not impressed.
Agent replied
Dear Ben, your purchase was from persimmon homes and not directly from ourselves. As such you should air your grievances with them regarding the missing key. As you are aware, I did try to locate the key for you but unfortunately we couldn’t make contact with the previous owner due to a number change. At the time I did recommend visiting persimmon for assistance. Furthermore the boiler was shut down by the previous owner to avoid leaks and issues at the property whilst it was vacant not goodchilds. I personally came and visited you and set your boiler up to save you an engineers call out. I remember this because the boiler had a tricky reset process and I was on the phone to the engineer for 15 or so minutes around 5.30pm on Your completion day. We can only apologise that your sold board was left up a little longer than usual. Please rest assured that if our board did do any damage our contractors insurance would be there to help ! Wishing you all the best in your new home.
5/5
GoogleFantastic estate agents! They really went the extra mile when they sold my friend's house in Muxton, the staff were very approachable and made the whole process smooth and easy! I would highly recommend them!
Agent replied
Thanks James !
5/5
GoogleWe have just purchased a property through Goodchilds Telford, great service,fast and very professional Nick was always there to help throughout the purchase with any questions or advice, just what I needed for a first time buyer! We also used Lorraine for our mortgage and got a great deal! Thanks guys
Agent replied
Many thanks
4.8/5
View AgentsSale of House in Blythe Bridge
Overall I am very pleased with the service that Goodchilds gave us, they were helpful, knowledgeable and kept me informed at every stage of the successful house sale. They were particularly helpful in the 'offer' stage and sorting out competing offers and providing objective advice. Along with putting us in touch with reasonably priced solicitors who were helpful in the conveyancing of the house sale.
5/5
GoogleA great team that is incredibly knowledgeable of the property market in Telford. Would recommend to anyone in the local area looking to move!
Agent replied
Thanks Adam !
1/5
GoogleRating only, no written review.
Agent replied
Hi Martin, we noticed you have left us a poor review but no reason as to why ? I would love the opportunity to speak with you. Please call the office on 01952 701019 at your convenience. Nick
5/5
GoogleRating only, no written review.
4/5
GoogleGreat service , excellent communication.
Agent replied
Thanks mark !
1/5
GoogleOn time when moved out had problem with money back for deposit sorry guys
Agent replied
Pawel Maleszyk, we regret to hear that you had a negative experience with us, but as explained on the telephone, the delay in return of your deposit was down to our head office and a backlog with returns for the whole group not the telford office. I am more than happy to put you in touch with our head office to confirm this if you would like to send a message to telford@goodchilds-uk.com. Best wishes for the future in your new home.
5/5
GoogleSmooth process lovely, friendly and helpful staff. Thank you to Nick who managed to get our dream home which we are so grateful and for selling our house so quickly to make this possible.
Agent replied
Always here for you Sharon! Thank you for the nice words!
5/5
GoogleGoodchilds sold my property in Hadley Telford Nick was recommended by a friend who he had sold his property They got the price I wanted, great service has estate agents and the recommended conveyance from start to finish Would recommend to anyone
Agent replied
Hi Alan, pleased to be of service and many thanks for your kind words. Nick
5/5
GoogleGreat team would recommend them, they are most polite and very helpful,even dealing with a panicking person like myself.
Agent replied
Hi Margaret, thanks for your kind words. Wishing you happiness in your new home.
5/5
GoogleThank you goodchilds for all your help in my property search. Can't wait to move in to my new home! :) 100% recommend goodchilds.
Agent replied
Hi Amy, we wish you happiness in your new home from all the Goodchilds Team
5/5
GoogleNick and the team at Goodchilds are first class. After our initial buyers pulled out a new buyer and higher offer were sorted within a week. Although a stressful time Nick was always there to answer questions and put our minds at rest throughout the process. Thanks to Nick and Goodchilds we now have our dream house.
Agent replied
Many thanks for your kind words.
5/5
GoogleI used Goodchilds at Telford for the sale of my late Fathers house. Nick and his team went above and beyond in making sure the house was in the best possible condition for sale, from advice to regular dialogue about where the sale was at, at all times. In the event of any further purchase or sale of properties I would definitely use Goodchilds. Thank you all for making it easy and stress free!
Agent replied
Thanks Nick, best wishes in your new home !
5/5
View AgentsSold my property in quick time.
Goodchilds Hanley Listed my property for sale on the Friday had viewings on the Saturday, An offer was received and accepted by the Wednesday. Rob Norton and his team maintained control with the Buyer and the Solicitor and had it all completed within 6 weeks. I was kept in the loop all along the process and can highly recommend the Team at Goodchilds Hanley. A fantastic job well done.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Goodchilds
How many reviews does Goodchilds have?
Goodchilds has 191 reviews across its four offices, rated 4.7 out of 5 overall: 149 on Google, 42 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Goodchilds office has the most reviews?
Goodchilds has the most, with 152 reviews rated 4.7 out of 5, followed by Goodchilds with 22.
Where are Goodchilds's offices?
Goodchilds, 33 Church Street TF1 1DG; Goodchilds, 42 Piccadilly ST1 1EG; Goodchilds, 7 Queens Parade WS3 2EX; Goodchilds, 28 Bore Street WS13 6LL.
What do sellers say about Goodchilds?
11 reviews from sellers, rated 4.4 out of 5 on average. For example, David wrote: "Goodchilds recently handled the sale of a property for me. All the staff that I dealt with were most helpful. The valuation was in line with my expectations ..."
What do buyers say about Goodchilds?
5 reviews from buyers, rated 4.8 out of 5 on average. For example, Carol wrote: "I have recently bought a flat in Walsall. It will be an investment property as my intention is to rent it out. The assistance given to me when purchasing a flat ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.