5/5
Very helpful with all my inquiries! Hope to deal with again! :)
Agent replied
Thanks Jon, hope we see you soon again!

Trusted Agent profile · Staffordshire, Shropshire and West Midlands
Verified
★★★★★
191 reviews across 4 offices and 2 platforms
Goodchilds has four offices, in Wellington, Hanley, Bloxwich and Lichfield (Staffordshire, Shropshire and West Midlands). Together they have 191 reviews on two platforms, rated 4.7 out of 5 overall.
149
Reviews on Google
All 4 offices
42
Reviews on View Agents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodchilds recently handled the sale of a property for me. All the staff that I dealt with were most helpful. The valuation was in line with my expectations ...Read all 11 from sellers
I have recently bought a flat in Walsall. It will be an investment property as my intention is to rent it out. The assistance given to me when purchasing a flat ...Read all 5 from buyers
Terrible customer service, will use any excuse to withhold your deposit. Even trying to charge you for the electricity they use whilst showing new tenants ...Read the review from tenants
Goodchilds's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very helpful with all my inquiries! Hope to deal with again! :)
Thanks Jon, hope we see you soon again!
5/5
Excellent service from day one. Nick sold my house within two days. Sadly time wasters let us down, but he sold it again immediately. He kept me up to date, and his negotiation skills are excellent. His advice was valued and appreciated. If you want a stress feel transaction then goodchilds can help. Nick gave me full confidence throughout what could have been, a stressful time. I would recommend goodchilds services to anyone, thank you Lisa.
We are glad you enjoyed our services!
5/5
Very helpful, with initial enquiry. Dedicated and committed to the end. Professional throughout. Definitely would recommend Goodchilds Wellington
Thanks Liann without the e ! Glad we got the transaction through in the end. Wishing you all the happiness in your new home ! Nick
5/5
Top Service
Recently sold a property that Goodchilds had on their rental books. While the property was rented,they always kept me up todate with what few problems did arise,the actual paperwork was simple and easy to understand I only sold the property because I was a reluctant landlord. The property was put on the market and once again all the paperwork and legals were dealt with by Rob and his team they did all the viewings and everything went smoothly. very pleased with the service and would recommend them to any potential landlord or seller.
5/5
Smooth hassle free service from Goodchilds Hanley
As a recent purchaser of a property marketed through goodchilds Hanley, we found them to great from start to finish, hassle free and would have no problem dealing with or using them in the future.
5/5
Excellent every step of the way!
We sold a house with them recently after a bad experience with another agent. Goodchild's exceeded every expectation from start to finish! Sold for the asking price within no time at all and nothing was too much trouble even after we had sold. Definitely 100% recommend them!
5/5
Polite, professional fantastic customer service
I was most impressed with the service I received. First of all, the prompt response for a valuation, with the clear and detailed explanation of costs involved, Martin is such a friendly, polite and patient guy. He listened to my questions and concerns and put my mind totally at ease. The same level of customer service I was shown by the photographer too. I wasn't expecting to have an agent dealing with me directly, so it was a very pleasant surprise when Jordan called me to introduce himself. He gave me his direct line number and called with regular updates. I was impressed with the teamwork of Goodchilds agents as Nicki filled in for Jordan when he was away. The agents handled all the viewings professionally and kept me informed by phone, text and email, For hassle-free, professional service I can't recommend Goodchilds more highly.
4/5
Did exactly what they said they would do
Had my house valued in mid-August and it sold in mid-October, this was almost spot on to the time Goodchilds estimated it would take to sell. Only sent prospective buyers when I wanted and always followed up the viewing with a phone call to get my feedback and listen to any concerns I had. Dealt mostly with Nicky who was very down to earth and knowledgeable in her job. They took good photographs and marketed my property well. The only downside for me was the Solicitors that I asked them to recommend - I didn't find them very good - but Goodchilds were not to blame for their shortcomings.
5/5
Estate Agent
I have recently bought a flat in Walsall. It will be an investment property as my intention is to rent it out. The assistance given to me when purchasing a flat in Walsall was excellent. The estate agent was extremely proactive as an intermediary between myself and the seller which helped the process enormously. She was approachable, accommodating and positive throughout..
5/5
Very committed and helping Goodchild’s Team in Telford.
Thank you Zaki!
5/5
I have worked with nick as a franchisor previously and now he is doing appraisals on potential building sites for me. Great market knowledge giving me a lot more confedence when bidding for them. Cheers Nick and the Goodchilds telford team
Thanks for the nice feedback David, always pleasure working with you!
5/5
Many thanks to Zoe for the prompt way she has dealt with me and my partner during the rental process, From the initial house viewing to the deposit being paid to the efficiency of getting all the paperwork and referencing done. Zoe is a real credit to the company and is a pleasure to deal with - Thank you so much :)
Hi Sarah, great to her you had a good experience with us. Many thanks for the review.
5/5
All round excellent service from Nick & Zoe. Buyer found within a week, and the whole process to completion monitored by Zoe, who kept me informed throughout. A totally committed & professional team.
Thanks for the nice words Julia, we hope you are doing well and see you soon!
5/5
Fantastic Service
I could not ask more of Goodchilds, great people to deal with. They sold my house in days but match it to suitable buyers, then they found me a Solicitor who pushed the sale through to completion in a few weeks, I would most certainly use them again.
5/5
Dear Goodchild's Estate Agents We would like to say how well we have been treated by Nick and Zoe of the Goodchild's Telford Office. In the first instance we were renting a flat via Goodchild's, and both Nick and Zoe made the procedure easy and were very friendly and have been helpful throughout the tenancy. In the second instance we were in the market to purchase a house. Zoe sent through four options along with a list of Pros for each. They were able to get a viewing promptly for us and then proceeded to assist with the negotiations and the process of purchase. The level of service we have received from them both, over the past year, has been professional, prompt , friendly and we would highly recommend them to yourselves as a credit to your business. We feel that Zoe has gone out of her way to expedite our purchase and to assist with questions we have had. regards Debbie, Geoff and Dan Gully
Thank you all guys, it was a real pleasure working with you! Hope you are all doing well! When you have some time, please stop by at our office for a quick cup of coffee! :)
5/5
If you are looking to buy or rent in Telford, I would highly recommend Goodchilds, I have always found the staff both polite and have a good knowledge of the local area. Excellent service 5*.
Thanks for the kind words Andy! The truth is that we have been working it Telford's area for so long, that we bacame proficient! We are glad we had the chance to work with you!
1/5
UNHAPPY TENANT
Terrible customer service, will use any excuse to withhold your deposit. Even trying to charge you for the electricity they use whilst showing new tenants around after final meter readings have been took. Vicky's answer - its your responsibility for the electric till your tenancy is up. INVENT REASONS TO KEEP YOUR DEPOSIT MONEY She has no respect for tenants who pay there rent on time DO NOT RENT FROM GOODCHILDS!!!
5/5
I have recently used Goodchilds to let my property out. It all went really smoothly, would recommend highly. Feel very reassured as I've never let out a property before and feel in safe hands.
Hi Becky, we are so glad you enjoyed our service, we hope to see you soon!
5/5
I have worked with Goodchilds wellington office and found the staff both friendly and very experienced in all business dealings. i would recomend anyone selling or renting to give them a go. Excellent hassle free experience. Thanks
Really please to be at your service Emma! Thanks for the recommendation, we hope to see you again!
5/5
I have worked with Goodchilds on a number of developments around wellington including The Walker College in Oakengates and The Mount. As as developer selling a number of units its great to have an agent that can manage all of them under one roof. Goodchilds have sold 28 units for us in the last 18 months which is over £3million worth of properties for us alone ! If you want a fast reliable service they are worth as call.
Thanks for the nice words Jasmohan! We hope you are doing well! It was pleasure working with you on so many projects. :)
5/5
Just rented a property though Goodchilds, Nick was my contact at the branch and I have to say his communication was nothing but excellent, he came out to us and gave us the valuation and went through the services Goodchilds offer, the reason we selected them was because there were not up front fees and we wanted the rent guarantee, Nick placed it on the market and found a tenant quickly and they have now moved into our property. Nick informed us when an application was received, kept us updated about the references, safety certificates and inventory and arranged the move very smoothly, we have used other letting agents in the past and found communication to be difficult so Nick I thank you for this!
Much appriciate it Leanne, it was such a pleasure working with you! We hope you are all doing well? And hope to see you soon!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Goodchilds has 191 reviews across its four offices, rated 4.7 out of 5 overall: 149 on Google, 42 on View Agents.
Wellington has the most, with 152 reviews rated 4.7 out of 5, followed by Hanley with 22.
The four Goodchilds offices, by town:
11 reviews from sellers, rated 4.4 out of 5 on average. For example, David wrote: "Goodchilds recently handled the sale of a property for me. All the staff that I dealt with were most helpful. The valuation was in line with my expectations ..."
5 reviews from buyers, rated 4.8 out of 5 on average. For example, Carol wrote: "I have recently bought a flat in Walsall. It will be an investment property as my intention is to rent it out. The assistance given to me when purchasing a flat ..."