5/5
As a buyer, they were great
No complains at all: every time I called, someone was there to pick up; every time I asked for information, someone provided it. That's about all I want as a buyer. Recommended.

Trusted Agent profile · Staffordshire, Shropshire and West Midlands
Verified
★★★★★
191 reviews across 4 offices and 2 platforms
Goodchilds has four offices, in Wellington, Hanley, Bloxwich and Lichfield (Staffordshire, Shropshire and West Midlands). Together they have 191 reviews on two platforms, rated 4.7 out of 5 overall.
149
Reviews on Google
All 4 offices
42
Reviews on View Agents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodchilds recently handled the sale of a property for me. All the staff that I dealt with were most helpful. The valuation was in line with my expectations ...Read all 11 from sellers
I have recently bought a flat in Walsall. It will be an investment property as my intention is to rent it out. The assistance given to me when purchasing a flat ...Read all 5 from buyers
Terrible customer service, will use any excuse to withhold your deposit. Even trying to charge you for the electricity they use whilst showing new tenants ...Read the review from tenants
Goodchilds's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
As a buyer, they were great
No complains at all: every time I called, someone was there to pick up; every time I asked for information, someone provided it. That's about all I want as a buyer. Recommended.
5/5
House sale
Goodchilds were very professional and gave in depth advice as to the best way to achieve a quick sale. The team arranged lots of views for the property and conducted the viewings on our behalf. Faultless service Thank you.
5/5
Selling my property
Can I take this opportunity to thank you so much for selling my property. What a very professional, organised, approachable, personable and understanding estate agents. I can certainly recommend Goodchilds Estate Agents in Piccadilly, Hanley, Stoke-on-Trent.
5/5
First time buyer
Nicola at good child’s was extremely helpful and informative in the purchase of our first home. Always on hand for any question via email text or phone. We would definitely recommend and work again with goodchilds
5/5
Rating only, no written review.
5/5
Excellent advice, service and support
Goodchilds in Hanley recently acted as my selling agent for a property that I had previously tried, unsuccessfully, to sell several years earlier using another agent before renting out. I was incredibly impressed by the professional, courteous and efficient service I received from the team at Goodchilds and, this time, I received an offer less than 3 weeks after the property was marketed and the sale was completed around two months later. As I did not live locally, I feared this may make things more complicated or slow things down but Goodchilds were very supportive and responsive. I was kept in close communication throughout the whole process and everything was arranged for me. I was really impressed with all, of the team but special mentions to Lisa, Bradley and Rhys for all their advice and support.
5/5
Thank You!
Rhys and Lisa recently assisted us with the sale of our parents home. The service we received was professional, knowledgeable and respectful in what was a difficult time for us. Based on our experience I wouldn't hesitate to recommend Goodchilds Hanley.
5/5
Excellent service, always happy to help.
Our agent Nick Labocha, was excellent he was always ready to help out no matter what time of the day. Kept us involved throughout the whole process I would recommend him and Goodchilds 100%.
5/5
Absolutely professional and motivated estate agents that give excellent customer service
I feel very lucky to have had the best service that a seller could wish for. The team was professional and motivated to sell my property at the best price which sold very quickly. I also purchased a property from them and and as a buyer perspective i was extremely impressed. The team gave me excellent customer service in which they kept me up to date with the process. Thank you to all the team at Goodchils in Bloxwich.
4/5
Very professional help and advice.
Goodchilds gave good initial advice and guidance and kept tight control of all important stages throughout.. Communication was especially good keeping me fully informed right up to completion of the sale and helping to keep stress levels at a minimum.
5/5
Patient. Supportive empathetic calm and relaxed
From the minute Martin walked into our house I felt relaxed and this was how the whole team kept me calm through out the most stressful time of my life . But a big Thankyou for helping us achieve a beautiful dream in the next stage of our life’s . No hard sell if there was I didn’t feel it Thankyou. Jonnie and Sharon
5/5
Supportive , empathetic, patient team during a very stressful time
From the beginning I felt I was in good hands. Martin was very relaxed yet confident, which immediately put us at ease. We did not feel pressurized into anything and was not bombarded with sale techniques. At a time when As a seller you felt very much out of control there was a never a time I felt that the whole team didn’t have time for us. Thankyou so much
5/5
Excellent advice..
Excellent advice and assistance throughout the process, with a no pressure approach. Even though the sale of our house was very straightforward with the second person through the door purchasing the house, this was down to the local knowledge and sending genuine buyers to view. Many thanks.
5/5
Proffesional
Friendly and professional staff with great communication that facilitates a speedy completion
5/5
Sale of a property
We received a great service from Goodchilds. Very efficient, friendly, helpful and professional. Top service
5/5
Goodchilds review
Absolutely fantastic service selling my property through Goodchilds. it had been on the market for a while with another local agent but Goodchilds sold it in a couple of weeks. Thanks Nick and Connor
5/5
Sale
Excellent service in sale of my property. Handled all viewings, kept me informed of progress. Sale agreed 7 weeks, sale price above my expectations. Introduced me to solicitor who was marginally cheaper than my own. I was so pleased I have recommended to a friend who has placed the sale of a property with them.
5/5
Very pleased
All too often estate agents have a bad press, they don't listen, they put in very little effort and know nothing about the properties for sale. Not so with Goodchilds, from the first time I phoned to the last contact I have only praise for them. After the first viewing I rang, the office was still open at 1730 hours and I spoke to a very effective to woman. Thanks Goodchilds
5/5
Great Team
Great Team, friendly and always helpful when you need them. Led by brilliant Owners. I have used them for many years for both sales and letting and always given the highest standard of service. Highly recommended Estate Agents and Letting Agents
5/5
Rating only, no written review.
Thanks Karen!
5/5
Rating only, no written review.
Thanks Jim!
5/5
Nick and his team worked hard for our family to move into our new home for Christmas. We cant thank them enough and would highly recommend their service
Thank you Lee, we were glad to help! We hope you everything is okay in your new home!
5/5
Fantastic customer service and very helpful 100% would recommend. Will be using again in the future!
We are so glad you had such an experience Billbo, you are always welcome!
5/5
Nick from the Wellington branch is a true gentleman after I got stuck in the snow with a young baby he helped move my car and made sure we got home safe. Thank-you so much don't know what I would have done without your help.
It was a real pleasure for me Jessica! I hope you are all doing well? Let me know if I can help with something else!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Goodchilds has 191 reviews across its four offices, rated 4.7 out of 5 overall: 149 on Google, 42 on View Agents.
Wellington has the most, with 152 reviews rated 4.7 out of 5, followed by Hanley with 22.
The four Goodchilds offices, by town:
11 reviews from sellers, rated 4.4 out of 5 on average. For example, David wrote: "Goodchilds recently handled the sale of a property for me. All the staff that I dealt with were most helpful. The valuation was in line with my expectations ..."
5 reviews from buyers, rated 4.8 out of 5 on average. For example, Carol wrote: "I have recently bought a flat in Walsall. It will be an investment property as my intention is to rent it out. The assistance given to me when purchasing a flat ..."