Goodchilds reviews

★★★★★ 5/5

Google

Rating only, no written review.

Eniola · 1 August 2026 · Goodchilds

★★★★★ 5/5

Google

Hired to manage my property years back, did wonders and excellent communication and were always quick with any issues or repairs

Kyle · 22 July 2026 · Goodchilds

★★★★★ 5/5

Google

Amy was very helpful and quick to respond to email queries

Kevin · 22 June 2026 · Goodchilds

★★★★★ 5/5

Google

Amy, Nick and Ollie, and their team have worked tirelessly in the advertising, promotion, and sale of my property. They have gone the extra mile helping to identify and resolve any issues along the way!! I wish to thank them all, couldn’t ask for better, I would highly recommend to anyone looking to buy or sell a property in the Telford area !!

Carol · 22 June 2026 · Goodchilds

★★★★★ 5/5

Google

Amy is amazing!! Due to the solicitors in the chain procrastinating over an extended period Amy took control and literally project managed the other parties from initial sale to completion. I cannot recommend her highly enough. She gave us regular updates and was always available to chat over what the best course of action would be.

Ian · 22 May 2026 · Goodchilds

★★★★★ 5/5

Google

Very helpful and quick to respond to queries.

Neil · 22 May 2026 · Goodchilds

★★★★★ 1/5

Google

This Estate agents is the worst around. We had been going through a purchase of property that took 10 months to never complete. One issue after another and the service from Amy and Oliver wasn’t good. Oliver couldn’t keep track of the lies he was telling from day one saying he had spoken directly to the seller’s solicitors and he never did. Saying he had “ contacts to contact people about a one going issue with the property we trying to purchase”to then suddenly he had no idea what we was on about. We would phone to talk to either Amy or Oliver for an update on the property from a previous phone call a week before. To Amy not being kept in the loop and have no idea what has happened in her time away. Communication between the both of them needs to be worked on. Amy sent multiple emails stating that the delay was from our side of the chain and that we were the reason the sale hadn’t completed yet. When we had sold our property and moved out a few days prior to receiving this email. Out of fear that our buyers were going to pull out. Now fast forward 3 months since our sale and the purchase never went through. We were expected to pay out even more money into a property we yet didn’t own to change the title deeds . So we cut our losses and pulled out. After months of stress and anxiety from being told the seller was going to pull their lower offer on the property if it wasn’t complete in 2 weeks. To then them saying they have no idea what we are talking about when we have email proof of this. The treatment was unacceptable. They don’t care about the customer purchasing. Also Amy claiming we was completing on day that our solicitor hadn’t even agreed to and hadn’t agreed with us as the buyers and none of us knew anything about it other then Amy and the sellers solicitors and they expected a 48 hour turn around which was never going to happen as the property couldn’t be bought with a mortgage in the end anyway. It got to the point our solicitor told us to stop communicating with the staff as they were causing more complications and giving out false information from sellers solicitors.

Jessica · 22 May 2026 · Goodchilds

★★★★★ 5/5

Google

Amy & Ollie dealt with the sale of my property which had some curve ball to say the least. Throughout the whole experience I was made to feel relieved with the support I received, endless chasing on my behalf and always a phone call away to help me understand or try get things moving. Thank you so much, would choose you guys again and again!!

Ronald · 22 March 2026 · Goodchilds

★★★★★ 5/5

Google

Amy & Ollie were so helpful throughout my sale and helping me find a new property. Highly recommend.

Chloe · 27 February 2026 · Goodchilds

★★★★★ 5/5

Google

Although our selling and buying process was not exactly smooth, Amy handled our stresses and worries professionally throughout. She was a friendly voice at the end of the line when she could have easily blocked our number for the amount of times we called 😂🫣 thanks again to Amy and the team for everything! Xx …

Nathan · 20 February 2026 · Goodchilds

★★★★★ 5/5

Google

Been in our rented for 3 years and today we move out. And I can say since we enquired about the house the guys were all fantastic and helpful! Any issues we’ve ever had they’ve sorted within 2-3 days easily! Would highly recommend to anyone who wants a rented house/flat! Amazing 10/10

Ky · 20 February 2026 · Goodchilds

★★★★★ 5/5

Google

Good customer service by Connor made everything so easy would definitely recommend

Luke · 20 February 2026 · Goodchilds

★★★★★ 1/5

Google

Applied to rent a property and was immediately asked for an absurd amount of personal and financial information before even being offered a viewing of their glorious residence. Household income details, credit information, and many more. Fairly surprised that no security clearance was requested. All upfront, all completely unnecessary at this stage. Providing this level of information is normal when actually applying for a tenancy, not when simply asking to view a property. It shows zero respect for applicants’ time or privacy. After submitting everything, there was absolute silence. No update, no response, no basic courtesy message. Not even an automated “sorry, the property has been let” which it clearly has, as I had to find that out myself. Although another suspicion is that i was automatically rejected as plebians like myself are surely unworthy such luxurious accommodation. If this is how potential tenants are treated at the very first step, I can only imagine how existing tenants are dealt with. Honestly feels like a bullet dodged. Classic letting agency behaviour: disorganised, and dismissive. Would not recommend.

Lukasz · 22 December 2025 · Goodchilds

★★★★★ 5/5

Google

Wasn’t a straight forward purchase due to circumstances that couldn’t be helped however when myself and husband needed help with any queries Amy was very informative and was a pleasure to deal with. Everything was dealt with very good :)

Zina · 20 December 2025 · Goodchilds

★★★★★ 5/5

Google

First time buyers - From having no clue at all and Amy who had to unfortunately deal with us being clueless, she was patient and amazing with all our questions we are now in our new home! From answering phone calls and replying to emails …

Jordon · 22 November 2025 · Goodchilds

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ We can’t thank the team enough for making the sale of our old home and the purchase of our new one such a smooth and stress-free experience. Nick was fantastic …

Kellie · 22 November 2025 · Goodchilds

★★★★★ 5/5

Google

I have just completed on a very long and complicated house sale. Amy has been brilliant throughout, answering emails quickly and nothing has been too much trouble. All staff that I came in to contact with have been very friendly and …

Maria · 22 October 2025 · Goodchilds

★★★★★ 5/5

Google

I have taken their letting service for renting in Telford. Through out the process I was keep updated by Rhiannon and she took care of every single thing. She was approachable and responsive. They professionally managed …

Jawed · 22 October 2025 · Goodchilds

★★★★★ 5/5

Google

Highly recommend the Telford branch, Amy was proactive, quick responsive and very professional during the progression of our sale. Thank you so much!

Emmalouise · 20 October 2025 · Goodchilds

★★★★★ 5/5

Google

Good small company

Paul · 20 September 2025 · Goodchilds

★★★★★ 5/5

Google

I had an excellent experience with Amy Forsythe. From start to finish, Amy was professional, responsive, and transparent. She kept me updated at every stage, answered questions promptly, and went above and beyond to make the process smooth and stress-free. I’d highly recommend Amy to anyone looking to buy, sell, or rent.

Don · 18 September 2025 · Goodchilds

★★★★★ 5/5

Google

Another letting sorted and signed in no time , This estate agent is by far the best I have come across - been with them for over 8 years and always been professional, responsive, value for money, attention to detail etc. They are simply second to none in Telford. They do as exactly as stated on their website. 5 stars, well done 👏 …

Mehbub · 22 August 2025 · Goodchilds

★★★★★ 5/5

Google

Amy at Newtonfallowell was amazing during our recent house sale. It was not a straightforward sale as it involved a number of properties and we encountered a few other ‘challenges ‘ along the way. …

Wendy · 22 August 2025 · Goodchilds

★★★★★ 5/5

Google

Rhiannon was extremely helpful in making the moving in process and the moving out process so much easier for me as a first time renter. She was really quick, helpful and patient with my inquiries and made everything 10 times more easier. Even whilst moving out Rhiannon was quick to reply and sort out any problems or questions I had. Absolutely fantastic service and makes renting so much easier. Thank you xx

Beatrix · 20 July 2025 · Goodchilds