5/5
Pleasant staff to deal with. They do the job and you have your rest. No hassle until the end.
Agent replied · 11 June 2024
Thank you Brendan, we really appreciate the review!
Trusted Agent profile
★★★★★
274 reviews across 2 offices and 1 platform
Genie Homes has two offices, in Rednal and Milton Keynes. Together they have 274 reviews on 1 platform, rated 4.0 out of 5 overall.
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Genie Homes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Pleasant staff to deal with. They do the job and you have your rest. No hassle until the end.
Thank you Brendan, we really appreciate the review!
5/5
This company has been great with helping me find a house share and making things run smoothly, especially aleshah and Georgia!
Thanks for the review Megan, much appreciated
5/5
Great agency to work with. Tracy Martin she's been very helpful every single time I've had an enquiry
Thank you Ionut. We really appreciate the feedback
5/5
Aleshah has been so amazing whenever I've needed to contact her! Really smooth process, would highly recommend
5/5
Highly recommend, excellent service from beginning to end, agents kept me informed throughout process and let our property so efficiently & professionally at all times.
Thank you Helen, much appreciated :)
5/5
All of the staff at Genie Homes are great, super helpful and efficient. Especially Tracy who has helped me with several issues over the years, thank you Tracy!
Thank you Kevin, we love working with you!!
1/5
I would never use these people, they lie about everything, they told me I'd get my holding fee back if I didn't get the room, I found 1 better and asked for my holding fee back and they said you don't get it back, so there liars, go somewhere else
1/5
Honestly I never expected this after reading all the reviews, its been 6 months since I moved in this property managed by Genie Homes and it has now become a challenge to live here! Poor services and no respect for time!
5/5
All the staff have done a fantastic job. Kept up to date and know their job great dealing with that know their job inside out. Well done genie homes and thanks.
Thank you Craig!!
5/5
Thank you for helping me sell my house! I got quick answers and help when I had questions. I really recommend Genie Homes!
Thank you Marcus. It's been wonderful working with you. We really appreciate the review. You know where we are if you ever need us again :)
5/5
Genie Homes has been excellent for me the past year, despite having rude tenants at the property, whenever I have had an issue genie homes have done their best to resolve the situation. I appreciate the service this past 14 months
Anto, you have been a fantastic tenant and are welcome back to any of our properties whenever needed. Thank you so much for your kind words.
5/5
I had sent a query via email regarding rent and my email was answered promptly by Tracy Martin. I thought it would be a couple of days rather than hours before I had any sort of reply. Very satisfied.
Hi Sharon, we really appreciate these kind words, we always endeavour to get back to our clients in the fastest possible timeframes.
5/5
I have had best experience with Genie homes, special shoutout to Julia & Emma, very professional, very helpful. Definitely recommend them to my friends and family.
Thank you Mehwish, much appreciated. We're so happy to work on your behalf!
5/5
Aleshah was fantastic in helping me find a place in Birmingham. I was really struggling to find something and with so much competition. She was really patient and accommodating and found me something amazing. Can't thank her enough.
Thank you for taking the time to review us Rachel!
5/5
Great, friendly and highly responsive service. I really appreciate being told in advance if the renter is going to be a few days late. I would recommend Genie strongly. A pleasure todo business with.
Thank you Michael, we really appreciate the review and love working with you!
5/5
I would like to thank Tracy Martin for her help. Genie Homes manage a property which we were selling. The solicitors wanted some last minute information which Tracy helped me with. Thanks again.PositiveProfessionalism
Thanks Vik, much appreciated
5/5
Aleshah, Justyna and Genie Homes helped me to rent the property successfully. Genie Homes team members have done their best to resolve different situations in the property. I appreciate the service so far.
Thanks for taking the time to review us Tsz-Chiu.
5/5
Honestly , this is my best experience regarding checking out..prompt response to emails and i must say felt treated with a lot of respect. You where always ready to help as well as very considerate in your judgement.Very professional in his duties. Thank You
Thank you Nana, we really appreciate it. All the best
1/5
Be careful of these agents. They gave me a property full of mice. When I told them I can't stay in the property, they still took 6 months of rent from me stating I have signed a contract. I stayed in hotels and still paid for an empty letting.
4/5
Been working with them for about a year, they have a super team, nice and friendly, fast in response, especially Tracy Martin. May have teething issue at the start, but they had it solved. Look forward working more with them.
Jimmy, I'm sorry to hear you had teething issues at the beginning of your journey with Genie Homes but im glad to hear this has all been resolved now. We look forward too many more years of working with you. Thanks for taking the time to share this review.
5/5
I can't fault the service Genie Homes provided, from the very beginning they were helpful and nothing was to much bother. I dealt with Teagan and Georgia who were so efficient and the whole process could not have done more smoothly. Thank you.
Thank you Luke, we really appreciate it!
5/5
Genie Rooms are a pleasure to deal with. They know the market of house shares well and take the stress out of letting. Our contact, Dan Marston is professional, approachable, responsive and knowledgeable.
Thank you Khilan, we love working with you!
5/5
A great buying experience from the guys at Genie homes. Specifically Emma and Julia, they provided a prompt and professional service from start to finish. Thanks ! Marcus
Thank you so much for the review Marcus. Much appreciated!
5/5
Colette is a pleasure to deal with, very informative and professional. Genie Homes as a company have been great for the last 3-4 years we have been working with them.
Thank you so much. We love working with you!
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Rednal has the most, with 240 reviews rated 3.9 out of 5, followed by Milton Keynes with 34.
The two Genie Homes offices, by town:
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