Genie Homes estate agents in Rednal and Milton Keynes

★★★★★ 1/5

Google

The worst company ever. No information given on how to secure a property. Had to chase them for an answer and they end saying that the properties are gone even though I asked to secure them first! Absolutely ridiculous company, my advice is to never work with them, if I could give zero stars I would. Stay away!

GAAG · 15 September 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Harry · 16 August 2023 · Genie Homes Rednal

★★★★★ 1/5

Google

If I could give Genie Home a zero-star rating, I would. My experience with this agency has been nothing short of a nightmare. From the moment I signed the lease, it became evident that their staff lacked even the most basic understanding of customer service. Their employees' attitude is beyond appalling - rude, unhelpful, and downright disrespectful. It seems like they take pleasure in treating tenants like an inconvenience rather than valued clients. Throughout my tenancy, I faced numerous issues with the property, ranging from maintenance problems to security concerns. Despite reporting these problems promptly, Genie Home displayed a complete lack of responsibility and accountability. They never bothered to address any of the issues, leaving me to suffer in a subpar living environment. But their incompetence doesn't stop there. When I contacted them to follow up on my complaints, I was met with a wall of silence. My emails and calls were ignored, and it was like talking to a brick wall. It's abundantly clear that once they have your money, they couldn't care less about providing any form of service. And the cherry on top? After I moved out and returned the property in good condition, I'm still fighting to get my deposit back. Their lack of response is beyond infuriating and shows how little they value their legal obligations to tenants. Save yourself the stress and headache - steer clear of Genie Home. This company is a disgrace to the rental industry, and their disregard for tenants' well-being and rights is nothing short of despicable. If you're looking for a rental agency that actually cares about its customers and upholds professional standards, I strongly advise you to look elsewhere. Don't let their flashy website fool you - Genie Home is a perfect example of style over substance, and they will only bring you disappointment and frustration. In summary, I urge you to avoid Genie Home at all costs. They are totally rubbish an unprofessional, unresponsive, and unreliable agency that will do nothing but ruin your renting experience.

Lu · 16 August 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Have hand held us through every step of property ownership.

Polly · 28 July 2023 · Letting Genie

★★★★★ 5/5

Google

A lettings agency that has proven to be genuinely market knowledgeable, efficient and professional.

Devon · 28 July 2023 · Letting Genie

★★★★★ 3/5

Google

I paid a holding deposit on a property and completed all checks required i have always been upfront regarding my credit rating etc ive provided proof of employment and given employer reference details that have all been completed and returned i rented a property previously and never not once missed payments nore made late payments but home genie have withdrawn my application due to a ccj i havent even been notified about its meant to be for the amount of £500 if i would of known i would of paid it therefore i lost my deposit but they did offer to give me 50% of it back as a good will they have always been polite and friendly but i think they they could be more understanding i can not provide a guarentor so my application was regected :(

Brett · 17 July 2023 · Genie Homes Rednal

★★★★★ 1/5

Google

Please don't bother - the number of enquiries I have sent and no one reply to me?! When I try to call them about a viewing they always shut me down by saying I need to send a request online. Please teach your staff customer service manners

Mathilde · 17 July 2023 · Genie Homes Rednal

★★★★★ 1/5

Google

Been trying to get my security deposit back for over a month with no reply. Repeated attempts to contact them by both myself and the owner with no results. Attempted to contact multiple agents and contact points on their website, all with no response. If you are a owner, their lack of responsiveness here to the owner of my old building should be a red flag. In addition to opening you up to the liability and hassle they bring by stealing deposits from tenants. Avoid!!

Tristan · 17 July 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Recently moved into my new shared home. The process was very easy and extremely quick. Everyone in the office was very friendly and willing to help. Georgia and Teagan couldn’t have been anymore helpful during the whole process.

Cian · 17 July 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Ali · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Fern · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Ade · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

KAREEM · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Daniel · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Iveta · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Simon · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Nasif · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Haydan · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Sameen · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Jo · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

S · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Peter · 12 June 2023 · Genie Homes Rednal

★★★★★ 1/5

Google

Rating only, no written review.

Andreea · 12 June 2023 · Genie Homes Rednal

★★★★★ 5/5

Google

Rating only, no written review.

Mike · 12 June 2023 · Genie Homes Rednal