Trusted Agent profile

Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more

4.7

★★★★★ Excellent

1,088 reviews across 9 offices and 3 platforms

Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,049

Reviews on Google

All 9 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 9 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

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Our offices

Freeman Forman's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.

ESTAS winners in one year, the group and its branches: 2021.

ESTAS awards by year, 2021 to 2021

Source: ESTAS winners lists, as published, linked by year.

Reviews on Google

Showing 1,048 reviews on Google only. Show every review

5/5

Google

We recently purchased a property through Freeman Forman (Tunbridge Wells) and cannot thank Hector Hadow enough for how professional and helpful he was throughout. Hector went above and beyond by chasing solicitors constantly, just to make our lives easier. We completed on schedule and are now very happy in our new home. I wouldn’t hesitate in recommending Freeman Forman and specifically, Hector, to anyone looking to purchase/sell a home.

Bake · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 11 January 2025

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

4/5

Google

They provided many viewers, kept in touch about progress. Personal service once a buyer was obtained. Would recommend.

Andrea · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 27 December 2024

Andrea, many thanks for the great recommendation and review. Kind regards, Lucy, Customer Relations.

5/5

Google

Hector has been exceptional! He's called at every stage, always keeping us in the loop. Fantastic customer service, always pleasant to speak to and has made a notoriously tedious process enjoyable. When I've called Freeman and Foreman to speak with Hector, if he's been unavailable at the time the expectation has always been met and he's always called back when stated, which we've hugely appreciated

Natasha · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 27 December 2024

It’s really lovely to read another 5* review Natasha. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

The team were great at freeman forman for my sale and purchase, I was kept up to date with everything along the way. Had quite a few hold ups from the other side but with Hector and Fiona they were great with handling these issues. I would definitely use you in the future again.

Chris · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 27 December 2024

Thank you for taking the time to leave us this great 5* review Chris. Kind regards, Lucy, Customer Relations.

5/5

Google

The level of service provided by Freeman Forman, when selling my property, was excellent. All the members of staff were extremely respectful and messages were passed on and dealt with efficiently. I would particularly like to mention Fiona and Luci. They both worked hard to progress the sale: keeping me informed regarding viewings and updating me regularly during the sale process.

Alison · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 8 December 2024

Many thanks for your marvellous 5* review Alison. We're delighted to hear that you had an excellent experience with our team, especially Fiona and Luci. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Rating only, no written review.

Sandra · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 25 October 2024

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

Rosi at Freeman Forman worked so hard for our recent sale, ringing up and down the entire chain for weeks to ensure all went through smoothly. Many thanks to the whole team, especially Rosi, for their hard work.

Claudia · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 25 October 2024

Many thanks for your marvellous 5* review Claudia. Best wishes, Lucy, Customer Relations.

5/5

Google

Purchased a flat via them and i have to say that they are really good, polite and professionist! Especially a massive thanks for Fiona Berg for being so cooperative and quick in answering emails and phone calls. I don't go for big words usually be she was a massive help for me on this journey. P.s: Fiona is one of thr best agents i have been in touch with so far!!!

Marius · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 25 October 2024

Thank you for taking the time to leave us your 5* review Marius! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Hector Has been amazing. Very friendly, Knowledgable and Genuinely nice to speak too. Extremely pro active and helped me with a lot. i have and will continue to refer Hector to other people as he was brilliant!

Ryan · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 25 October 2024

Many thanks for the fantastic 5* review Ryan. Kind regards, Lucy, Customer Relations.

5/5

Google

I have recently moved and was in contact with Hector and the rest of the team as they acted for the seller. I found everyone to be friendly and helpful when arranging the viewing, and they really helped with progressing the sale and returned my calls promptly. I would recommend.

Lucy · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 25 October 2024

Many thanks Lucy for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

From start to finish the team at Freeman Forman Tunbridge Wells have gone above and beyond. Hector and the rest of the team have been efficient and supportive throughout and have made the whole process of selling our house so much easier. If you are thinking of selling, I would not hesitate in recommending Freeman Forman.

Daniel · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 25 October 2024

Thank you Daniel so much for your wonderful 5* review ! We're thrilled to hear that Hector and the team were able to make the process of selling your house easier for you. Your recommendation means a lot to us. Kind regards, Lucy, Customer Relations.

5/5

Google

The staff at Freeman Forman are incredibly helpful, responsive and knowledgeable. My agent, Hector Hadew, typified this professionalism - playing a key role in maintaining the smooth progression and momentum of the sale. Highly recommended!

Stone · 16 April 2025 · Freeman Forman Tunbridge Wells

5/5

Google

We had a great experience buying a house through Freeman Forman. The team were helpful and accommodating, and Hector in particular ensured the process was smooth and we were kept informed. Would definitely recommend!

Abbie · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 26 August 2024

Thank you for taking the time to leave us your 5* review and recommendation Abbie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Hector played a vital role in the sale of our property. He was efficient with managing communications with solicitors and went over and above his station to ensure things ran smoothly. Would highly recommend.

Amy · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 26 August 2024

Many thanks Amy for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I used Freeman Foreman Tunbridge Wells to purchase a property recently, they were excellent. Fiona and the rest of the team were extremely helpful, polite and professional, I have no complaints! Highly recommended!

Sam · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Sam Christie thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

It was an absolute pleasure dealing with Hector for my property purchase. He was very knowledgable, professional & efficient when it came to dealing with any queries & was instrumental in making the whole process seamless & stress free. Thank you Hector

Angela · 16 April 2025 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Thank you Angela for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We have just completed on our new home all thanks to the team at Freeman Forman Battle/Robertbridge Office and in particular Emily! We truly can’t thank her enough for everything she has done to make our dream come true. Professional, excellent communication, any time we wanted to view the property, nothing was too much! Thank you 🙏

Adam · 16 April 2025 · Freeman Forman Robertsbridge

Agent replied · 25 October 2024

Thank you for taking the time to leave us your 5* review Adam! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Friendly and professional visit from Matt to value my property.

David · 16 April 2025 · Freeman Forman Robertsbridge

Agent replied · 23 August 2024

Thank you for your thoughtful 5* review David! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Very thorough. I thought the service was excellent and the Manager of the office thoroughly professional.

Alice · 16 April 2025 · Freeman Forman Robertsbridge

Agent replied · 23 August 2024

Thank you for taking the time to leave us this amazing 5* review Alice. Kind regards Lucy, Customer Relations.

5/5

Google

Matt was polite and very informative, he answered all my questions. I would recommend him every time.

Kate · 16 April 2025 · Freeman Forman Robertsbridge

Agent replied · 23 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Kate! Kind regards, Lucy, Customer Relations.

5/5

Google

Very professional and helpful team. Really appreciate all of Matthew and Emily’s help throughout the purchase of my purchase. Would recommend

Megan · 16 April 2025 · Freeman Forman Robertsbridge

Agent replied · 23 August 2024

Thank you Megan for taking the time to leave us your glowing 5* review and recommendation. Kind Regards, Lucy, Customer Relations.

5/5

Google

Thank you Matt for visiting today for a valuation, it was much appreciated. The local knowledge and the general information that you provided will be very helpful.

Doug · 16 April 2025 · Freeman Forman Robertsbridge

Agent replied · 23 August 2024

Thank you for taking the time to leave us your 5* review Doug! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Matthew and the team have been very professional and friendly throughout the sale. Fantastic service and very prompt in returning emails and dealing with any issues arising. I would highly recommend the whole team.

Sally · 16 April 2025 · Freeman Forman Robertsbridge

Agent replied · 23 August 2024

Thanks for the wonderful 5* review and recommendation Sally! Best wishes, Lucy, Customer Relations.

5/5

Google

We had a very pleasant meeting with Matt, who was thorough in his viewing and honest with the possible sale price. We felt he was experienced and efficient and will be looking to use Freeman and Foreman at some point in the near future, when we are completely sure of our next steps in life. Thank you Matt.

Vanessa · 16 April 2025 · Freeman Forman Robertsbridge

Agent replied · 23 August 2024

Many thanks for the fantastic 5* review and your kind words Vanessa. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Freeman Forman

Which Freeman Forman office has the most reviews?

Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.

Where are the Freeman Forman offices?

The nine Freeman Forman offices, by town:

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.

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