★★★★★ 5/5
GoogleJust looked at and moved in to a flat through the lettings team Edward king & Chloe Lindsey from first viewing to moving in was under a week they got certificates, credit checks & references done in a flash emails and phone calls were spot on keep up the good work
Les · 14 October 2025 · Freeman Forman Heathfield
Agent replied · 12 December 2025
"Thank you for choosing our rental agency and sharing your positive experience with Edward and Chloe! We are thrilled to hear they provided top-notch service and got you settled in less than a week. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEd has been excellent from start to finish. Found me a property that suited all my needs. Couldn't fault him. Many thanks.
Mark · 14 October 2025 · Freeman Forman Heathfield
Agent replied · 12 December 2025
Thank you for your kind words, we're so happy to hear that Ed was able to find the perfect property for you. Our team strives to provide excellent service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI worked with the Lettings Team earlier this month with a Family Member moving - I found all of the Team very helpful and informative throughout the whole process. Thanks Freeman Foreman!
Aimee · 11 October 2025 · Freeman Forman Uckfield Sales
Agent replied · 9 December 2024
Many thanks for your fantastic 5* review Aimee. I will of course pass on your kind hearted words to our Uckfield branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealt with the Uckfield Freeman Foreman lettings team on the phone. They were very informative and helpful. Making the whole process easy. Toby was very informative on the next steps to take as a potential tenant. Very pleased with the customer service. Highly recommend!
Bradley · 11 October 2025 · Freeman Forman Uckfield Sales
Agent replied · 9 December 2024
Hello Bradley, thank you so much for your 5* review! We're delighted to hear that Toby and the Uckfield lettings team made the process easy and informative for you. Your recommendation means a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe wonderful team at freeman forman’s provided us with an exceptional level of customer service- we would highly recommend them to everyone.
Toby went above and beyond to seamlessly get us through the process to find our beautiful new home and has kindly checked in with us several times since. Nothing was ever too much of an ask from him, even when we had a few of our own obstacles during the process. Thank you Toby!
Sophie · 11 October 2025 · Freeman Forman Uckfield Sales
Agent replied · 9 December 2024
Thank you for your glowing 5* review and recommendation Sophie. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJanine and Lyla were brilliant!
Wendy · 10 October 2025 · Freeman Forman Uckfield Sales
Agent replied · 17 October 2025
Thank you so much for your glowing review! Janine and Lyla are truly dedicated to providing exceptional service to our customers. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleRating only, no written review.
Arantxa · 24 September 2025 · Freeman Forman Eastbourne
Agent replied · 16 June 2024
Thank you for your 5* review!
★★★★★ 5/5
GoogleBeen a wonderful experience dealing with Freeman and Foreman. Felicity was very helpful in arranging our viewing and getting things sorted with setting up our documents and Harley was great on key collection day. Flexible and professional team.
CARRIE · 3 September 2025 · Freeman Forman Eastbourne
Agent replied · 24 September 2025
Thank you for your kind words! We're thrilled to hear that our team, especially Felicity and Harley, were able to assist you in finding your new space. Our goal is always to provide flexibility and professionalism for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFreeman Foreman were the agent for the house i was purchasing. Charlotte specifcially was so helpful and involved in getting the chain together. Charlotte was also quick to identify this property for me well before i had even really consdered it hand had reall insight into what might be suitable for me.
Abigail · 28 August 2025 · Freeman Forman Robertsbridge
Agent replied · 26 December 2025
Thank you for your kind words! Our team at Freeman Foreman is dedicated to providing exceptional service and helping our clients find their dream homes. We are so glad Charlotte was able to assist in securing your new property. Congratulations on your purchase, and thank you for choosing us as your agent. We wish you all the best in your new home! #happyclient #dreamhome #excellentservice Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a wonderful morning with Felicity showing me some beautiful Properties she was most helpful indeed I found her very Professional in her job very Honest witch came with a smile ...on point thank you so much felicity highly recommended 👌 😊 …
Jp · 25 August 2025 · Freeman Forman Eastbourne
Agent replied · 24 September 2025
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHaving looking for a place to live I had a phone call yesterday afternoon with Felicity on suching for a flat 2day she showed me 2 flats and I received 1 today freeman's really helped me on my journey all thanks to Felicity 🙏 …
Johnboy · 25 August 2025 · Freeman Forman Eastbourne
Agent replied · 24 September 2025
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe were shown a property by Charlotte she was on time very professional answered all our questions such a nice person we had to buy it.
Durning the whole process we dealt mainly with Matthew who himself who is as professional as Charlotte knows his stuff a very pleasant experience.
If we ever sale I be straight on the phone to them 😀
Linda · 23 August 2025 · Freeman Forman Robertsbridge
Agent replied · 26 December 2025
Thank you so much for your kind words! We are thrilled that Charlotte and Matthew provided such exceptional service. 😀 Kind regards, Lucy, Customer Feedback and Support Team. …
★★★★★ 5/5
GoogleRosi from freeman Foreman was such a help throughout the sale of our property. Nothing was too much and she was always happy to chase parties involved and would ensure she kept us updated with any progress. Thank you for helping us sell our home before our little one arrived!
Amy · 21 August 2025 · Freeman Forman Tunbridge Wells
Agent replied · 16 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSale of our Tonbridge property.
Freeman Foreman estate agents in Tonbridge high street have been very attentive, switched on and professional throughout the whole sale process, which started in March 2025. Particularly Arnaud the manager but Jessica Ehrler has proved invaluable in getting our sale across the line, by gently prodding and pushing and chasing various parties when required. She is a real asset to that branch and very upbeat and knowledgeable. Completion is end of August 2025 and Jessica has made a possible stressful situation, with a few twists & turns, very bearable.
Carl · 19 August 2025 · Freeman Forman Tonbridge
Agent replied · 9 September 2025
Thank you so much for your kind words! We are thrilled that our team at Freeman Foreman was able to provide exceptional service throughout your property sale. We are grateful for your trust in us and look forward to continuing to assist you in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad an amazing experience renting my property through Freeman Forman Heathfield - Becca & Chloe were fantastic and went above and beyond. Having dealt with previous lettings agents I didn’t expect much but the team were so helpful and …
Dan · 16 August 2025 · Freeman Forman Heathfield
Agent replied · 11 August 2025
Thank you for your kind words! We strive to provide exceptional service to all our clients and we are thrilled to hear that Becca and Chloe went above and beyond for you. We truly appreciate your recommendation. Kind regards, , Customer Feedback and Support Team
★★★★★ 5/5
GoogleMillie Read handled our property purchase and we are very happy with the service we received, she was polite, prompt and kept us informed all the way through.
Nick · 12 August 2025 · Freeman Forman Tonbridge
Agent replied · 9 September 2025
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOur property took nearly a year to sell but the hard work and dedication to getting a good outcome never flagged. From the initial meeting with Arnaud to the final result we were struck by the determination and professionalism of all the team. Energy and good humour helped our flagging spirits when things didn’t quite go according to plan. Particular thanks to Millie and Jess for regular up dates getting the sale over the line.
Katie · 12 August 2025 · Freeman Forman Tonbridge
Agent replied · 9 September 2025
Thank you for taking the time to leave this wonderful review! Our team is thrilled to hear that your experience with us was positive and that our dedication and professionalism helped make the selling process a bit easier for you. We truly appreciate your kind words and wish you all the best in your future endeavors. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to thank this team for all their hard work in bringing this move to reality. From Arnaud's first visit and sound advice to Jess and her tireless calls and chasing to make sure the deal eventually happened - it was good to know they were in my corner - they earned every penny of their commission. Thank you.
Steve · 10 August 2025 · Freeman Forman Tonbridge
Agent replied · 9 September 2025
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 2/5
GoogleTerrible service. My poor sister was distraught at the lack of advice and support when as a newly widowed woman she sold her house in Tunbridge Wells.
Rosie · 9 August 2025 · Freeman Forman Tunbridge Wells
Agent replied · 16 April 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMillie and the team were very diligent with the viewings, reporting back regularly. Her persistence culminated in a positive outcome.
David · 8 August 2025 · Freeman Forman Tonbridge
Agent replied · 16 April 2026
Thank you for your kind review! We pride ourselves on being diligent and persistent in our work, and we are thrilled to hear that it resulted in a positive outcome for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCharlotte and Matt were fantastic from start to finish! They were great at keeping us updated throughout the whole process, and were always quick to answer any questions we had. We felt supported each step of the way and would highly recommend them.
Olivia · 29 July 2025 · Freeman Forman Robertsbridge
Agent replied · 26 December 2025
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMatthew and Charlotte were brilliant. From initial meeting with Matthew to value our home right through to completion with Charlotte at the helm, they were professional, friendly and a pleasure to deal with. They made a stressful situation of selling / buying a home much easier. Thanks for all the support.
We would 100% recommend.
Katie · 29 July 2025 · Freeman Forman Robertsbridge
Agent replied · 26 December 2025
Hello Katie,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Matthew and Charlotte made your home selling and buying experience easier and more enjoyable. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe have bought and sold through Freeman Foreman and would very happily use them again, and commend them to others. Excellent service and focus from Matt, Freddie and Charlotte who collectively worked diligently and professionally from appraisal through marketing and to completion of our recent sale. Thank you
Louise · 29 July 2025 · Freeman Forman Robertsbridge
Agent replied · 16 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRating only, no written review.
Carlos · 28 July 2025 · Freeman Forman Eastbourne
Agent replied · 16 April 2026
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
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