Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more

★★★★★ 1/5

Google

The worst estate agent I have ever dealt with, very poor customer service, I had put an offer on a property which I liked and they told me that they would get back to me on the day that I had put the offer. However, they didn't get back to me for a week and I was very disappointed with their appalling customer service. I tried to phone them numerous times but I was getting conflicting messages from lots of members of staff and I was confused to which one was true. When the right member of staff got back to me he told me to wait for longer since someone else was interested in the house and they were hoping the person would perhaps offer more money. He had told me he would get back to me after the weekend so the owner could think about it, however, when it was Monday, they told me that the owner had not got back to them and they were still waiting for a response. Also, they told me that on Wednesday they had a viewing booked for someone else so I had to wait for even longer. After that, they didn't get back to me at all and I didn't hear anything from them until I took matters into my own hands and phoned them up to ask them if they were going to accept my offer but got a response saying that they had already sold the house to someone else and they had already instructed a solicitor. Appalling. Absolutely Appalling. I would of thought as a standard procedure that they would have sent me a formal letter telling me but I didn't receive anything in writing but just a curt conversation on the phone. i shall never buy a house through Freeman Forman Tunbridge Wells ever again and I strongly suggest that no one uses this as it is a rip off and they have appalling customer service.

S · 15 June 2018 · Freeman Forman Tunbridge Wells

★★★★★ 5/5

Google

Hard to fault the team at Freeman Foreman! Really friendly and helpful from start to finish. Emma, in particular, really went the extra mile to ensure our sale went ahead in a timely manner, despite difficulties with our buyers' solicitor. Very highly recommended!!

Ros · 15 June 2018 · Freeman Forman Tunbridge Wells

★★★★★ 5/5

Google

I recently sold my property through Freeman Forman Tunbridge Wells and could not rate them highly enough. They offered an open house day which gained a lot of interest for our house and subsequently resulted in an offer that we were extremely pleased with! Stuart, Emma, Anthony and the team kept me up to date with the process every step of the way. I was extremely anxious about a quick turn around of the house sale, to ensure my son received a place at the local school to the house I was moving to and the team worked tirelessly to push the sale through as quickly as they could. I will absolutely be recommending this friendly and professional team to anyone looking to sell their property in the Tunbridge Wells area.

Kerry · 15 June 2018 · Freeman Forman Tunbridge Wells

★★★★★ 5/5

Google

Excellent experience with the Ringmer Freeman Forman team. They were extremely helpful during the whole process which was particularly beneficial for us as first time buyers. I would definitely recommend them.

Alina · 16 April 2018 · Freeman Forman Lewes

★★★★★ 5/5

Google

I would highly recommend Freeman Forman, thought my purchase John and the team did a great job of supporting me and importantly keeping me updated. Couldn’t have asked for anything more well-done to the team! Chris

Chris · 16 April 2018 · Freeman Forman Lewes

★★★★★ 5/5

Google

Fantastic service!! John and his team were great throughout the whole selling process and kept us well informed. Would recommend them to anyone and hope to use them again in the future. Thank you John and your team for all your hard work.

Gem · 16 April 2018 · Freeman Forman Lewes

★★★★★ 5/5

Google

I have used Lampons, now Freeman Forman, for 7 years to deal with the letting of a property. The team, led by Dominic Harris, have without exception always been brilliant in dealing with negotiations between the two tenant and myself, or finding a new tenant when required. I cannot recommend Dominic and his team highly enough.

Susan · 13 November 2017 · Freeman Forman Uckfield Sales

★★★★★ 5/5

Google

I cannot praise these guys highly enough for their dedication, care and the general help they gave through the entire process of marketing and concluding the sale process. They were able to secure a good deal for both us and the purchaser quickly; despite complications from our side they kept us and the purchasers informed at each stage. Right through to the completion date John and Emma went way beyond what I'd expect, not only that but they are great people too. Professional to a tee. Thanks guys!

Martin · 11 October 2017 · Freeman Forman Lewes

★★★★★ 5/5

Google

Cannot praise this firm enough. They held our hand throughout the whole process and were constantly either at the end of the phone or even calling in to explain each stage of the move. The fact that they managed to obtain a really good price for our house was just fantastic. John Crump who we dealt with became more like a friend in the end, constantly advising and reassuring us all the way through.

Peter · 11 October 2017 · Freeman Forman Lewes

★★★★★ 5/5

Google

I recently moved my elderly Father from Ringmer to Hampshire and used Forman Freeman as agents to sell the bungalow in Ringmer. The service was amazing a real personal approach nothing was too much trouble. As a customer I felt valued and FF made every effort to take the hassle and anxiety out of selling. I received regular phone calls and updates regarding the sale and their care and customer service made this potentially traumatic move for my Father as smooth as possible. I would definitely recommend them if you want a professional approach with a personal touch.

Mandy · 11 October 2017 · Freeman Forman Lewes

★★★★★ 5/5

Google

We recently moved house in Ringmer and FF handled both the sale and the purchase. Moving house can be a very stressful time but manager John Crump and his colleague Emma provided excellent support and advice throughout the whole process. John takes very good care of his clients; he kept us well informed with regular telephone updates on progress and was always available to talk through any issues. Our house move went relatively smoothly and we can’t thank John enough for helping us to achieve a home that we love. We have no hesitation in recommending FF to anyone considering a move. 10 star service!

Chrissy · 11 October 2017 · Freeman Forman Lewes

★★★★★ 1/5

Google

Rating only, no written review.

Jade · 18 June 2017 · Freeman Forman Eastbourne

★★★★★ 1/5

Google

Won't return calls. Rude and time wasters.

Jon · 18 June 2017 · Freeman Forman Eastbourne

★★★★★ 1/5

Google

Found Lucy in letting to be rude, snorting and hanging up on me because I complained. Poor attitude, much friendlier and professional agents in the town

Spud · 18 June 2017 · Freeman Forman Eastbourne

★★★★★ 5/5

Google

I have always found the Team at Freeman Forman Heathfield Branch to be extremely helpful and knowledgeable

Victoria · 15 June 2017 · Freeman Forman Heathfield

★★★★★ 4/5

Google

The company is very helpful and resourceful, always willing to attend to matters arising. I would recommend them without hesitation.

Guinevere · 15 June 2017 · Freeman Forman Heathfield

★★★★★ 4/5

Google

Yvonne and Debbie have always worked in a professional and helpful manner. I have been renting a property through them for the last 9 months. Any queries or issues I have had, have been responded to in a timely manner.

Nat · 15 June 2017 · Freeman Forman Heathfield

★★★★★ 5/5

Google

I have used Freeman Foreman (Heathfield) twice to find tenants for a detached house in the countryside. In both cases they found the tenants very quickly. They did a very good job of assessing the people and in both cases I ended up with great tenants who pay on time and are very little trouble. I like the fact that Freeman Foreman are very picky and ensure all the T's are crossed and the i's dotted.

John · 15 June 2017 · Freeman Forman Heathfield

★★★★★ 5/5

Google

Excellent letting service. Well followed-up and efficiently managed from local Heathfield office. Good personal contact. I have had the occasional difficulty communicating with Head Office re their policy of issuing statements only when cash is transferred. Statements should be sent to landlords every month to keep track of monies owing, bill outstanding etc. Head Office service is more impersonal.

Robert · 15 June 2017 · Freeman Forman Heathfield

★★★★★ 1/5

Google

Rating only, no written review.

Kim · 16 April 2017 · Freeman Forman Uckfield (94D)

★★★★★ 5/5

Google

I have used Lampons, now Freeman Forman, for 7 years to deal with the letting of a property. The team, led by Dominic Harris, have without exception always been brilliant in dealing with negotiations between the two tenant and myself, or finding a new tenant when required. I cannot recommend Dominic and his team highly enough.

Susan · 16 April 2017 · Freeman Forman Uckfield (94D)

★★★★★ 1/5

Google

Rating only, no written review.

Kim · 13 November 2016 · Freeman Forman Uckfield Sales

★★★★★ 1/5

Google

Absolutely terrible. They asked for a deposit on a property to let while we were selling our house. They were informed of our position as soon as we expressed an interest in the property. They still took a deposit knowing it was likely we wouldnt be able to move in time. This is only my second move in 33 years and on any occasion when I asked Freeman and Foreman for advice as to whether we would be able to move they palmed me off with waffle. On more than one occasion I suggested they ask their sellng department. This didnt happen and as soon as I paid the deposit they started to apply pressure for a moving date! When I spoke to a reputable letting agent they said that a deposit shouldnt be taken until I had exchanged contracts on the property I was selling. Be very wary when dealing with this company.

Mark · 15 June 2016 · Freeman Forman Heathfield

★★★★★ 4/5

Google

Rating only, no written review.

Viv · 16 April 2016 · Freeman Forman Uckfield (94D)