★★★★★ 1/5
GoogleTerrible agent stay away
Rebecca · 16 April 2020 · Freeman Forman Uckfield (94D)
Agent replied · 13 June 2024
Thank you Rebecca for leaving us your feedback.
We’re sorry you feel this and would love the opportunity to put things right so please do get in touch with our local team directly so we can.
We are aware that you lost a deposit dispute with the landlord and whilst we understand this can be frustrating, the decision is made by an independent adjudicator and is not something we can be held responsible for.
If there is something else we need to be aware of, please do not hesitate in contact us directly.
Kind regards, Scott
★★★★★ 5/5
GoogleExcellent service throughout the whole sales process. My flat sold within 3 days of being on the market and I have been kept updated regularly up to completion. Would highly recommend.
David · 16 April 2020 · Freeman Forman Uckfield (94D)
Agent replied · 13 June 2024
David thank you for your 5* rating and recommendation. Best wishes, Mark
★★★★★ 5/5
GoogleDaryl and his team are a credit to the company, i would recommend them to friends and family in the area as they always kept me up to date with what was happening, viewings were always done at a sensible amount of notice and no pressure approach is why i will use them again. Thank you Uckfield Branch!
Jamie · 16 April 2020 · Freeman Forman Uckfield (94D)
Agent replied · 13 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleDaryl was a friendly and approachable chap. He gave me helpful bits of advice for selling our property more so than other estate agents we had come into contact with. He knows the area well and seems very enthusiastic. Would recommend to our friends and family.
Jeff · 16 April 2020 · Freeman Forman Uckfield (94D)
Agent replied · 13 June 2024
Thank you for your 5* review! it is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GoogleJon and his team did a great job of handling our purchase in Ringmer earlier this year with a particularly challenging move - would highly recommend their service!
Chris · 16 April 2020 · Freeman Forman Lewes
Agent replied · 11 June 2024
Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 5/5
GoogleJohn and his team kept us fully informed at each step of buying a house in Ringmer - this is greatly appreciated. We can thoroughly recommend John, Hannah and Natasha here at Freeman Forman in Ringmer.
Ian · 16 April 2020 · Freeman Forman Lewes
Agent replied · 11 June 2024
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
★★★★★ 5/5
GoogleJohn Crump and his Team of Hannah and Natasha overlook nothing but the Village Green. Fantastic service, always done with a smile, and genuinely interested in helping you make your move. An outstanding branch of Freeman and Foreman, if not the best !!
Jon · 16 April 2020 · Freeman Forman Lewes
Agent replied · 11 June 2024
Thank you for your lovely comments and 5* review. I have passed your feedback to John, Hannah, Natasha and everyone else involved at the Freeman Forman branch.
Best wishes, Lucy.
★★★★★ 5/5
GoogleMy fiance and I are first time buyers and had been searching for our first home for almost a year before we finally got the 'one'. We mostly used rightmove and zoopla to search for properties and so met with plenty of different estate agencies around East Sussex. We had a bad experience with one estate agent and realised how competitive and stressful putting an offer down can be.
The first house we viewed with Natasha at Freeman Forman wasn't quite what we were looking for but she took notes and phoned whenever something new popped up (really useful when you have a 'to do' list of phone calls to make at lunchtime which you never end up getting around to when intended!). We felt Natasha was so patient and honest with us and when we finally found a house we were interested in we made it clear how much we loved it. We were overjoyed that our offer was accepted and Natasha shared in our excitement. She, John and Hannah continued to be so helpful throughout, all the way to completion, and answered all our inexperienced questions in such a lovely manner. They kept us in the loop constantly, putting our minds at rest at times we felt we were bordering on insanity!
They say buying a house is one of the most stressful things you can do but John and Natasha made it so much easier for us. Such reliable people and a pleasure to deal with. Thank you!
Aliiilalala · 16 April 2020 · Freeman Forman Lewes
Agent replied · 9 June 2024
Thank you for your wonderful and detailed 5* review! It is brilliant to read that you had such a great experience. I will of course make sure your kind words are made known to the whole team. Best wishes, Scott
★★★★★ 5/5
GoogleJohn, ably assisted by Hannah and Natasha, were a great help in enabling us to sell our Ringmer bungalow reasonably quickly with everything proceeding smoothly. John was able to provide excellent market information and prompt feedback from viewings to help us make relevant decisions. This included assessment of the potential buyers and whether they were proceedable. The team provided a very professional service and was happy in assisting In looking after the property, which was unoccupied at times.
I highly recommend Freeman Forman in Ringmer.
Alan Gilbert
Carol · 16 April 2020 · Freeman Forman Lewes
Agent replied · 9 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Amy
★★★★★ 4/5
GoogleRating only, no written review.
Jordan · 13 November 2019 · Freeman Forman Uckfield Sales
★★★★★ 1/5
GoogleTerrible agent stay away
Rebecca · 13 November 2019 · Freeman Forman Uckfield Sales
Agent replied · 11 November 2024
Thank you Rebecca for leaving us your feedback.
We’re sorry you feel this and would love the opportunity to put things right so please do get in touch with our local team directly so we can.
We are aware that you lost a deposit dispute with the landlord and whilst we understand this can be frustrating, the decision is made by an independent adjudicator and is not something we can be held responsible for.
If there is something else we need to be aware of, please do not hesitate in contact us directly.
Kind regards, Scott
★★★★★ 5/5
GoogleExcellent service throughout the whole sales process. My flat sold within 3 days of being on the market and I have been kept updated regularly up to completion. Would highly recommend.
David · 13 November 2019 · Freeman Forman Uckfield Sales
Agent replied · 11 November 2024
David thank you for your 5* rating and recommendation. Best wishes, Mark
★★★★★ 5/5
GoogleDaryl was a friendly and approachable chap. He gave me helpful bits of advice for selling our property more so than other estate agents we had come into contact with. He knows the area well and seems very enthusiastic. Would recommend to our friends and family.
Jeff · 13 November 2019 · Freeman Forman Uckfield Sales
Agent replied · 11 November 2024
Thank you for your 5* review! it is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
★★★★★ 1/5
Googleit is so disappointing.
we gave an offer that the agency said the vendor would have accepted. Then apparently the vendor wanted more because of some kind of expenses he had to pay. We gave a higher offer at condition to see a proof of these expenses. I have never hear anything from them anymore, It was a clear attempt to raise the offer.
Even if someone could point the vendor, the agency was not any better. Before the offer they were calling and emailing, asking for documents, mortgage advisor, solicitors etc... Then nothing. I had to chase them all the time. And everytime I was calling I was talking with someone different with contrasting information.
We gave up.
They have been serious with me and they are not even good or smart sellers.
Nicola · 27 October 2019 · Freeman Forman Tunbridge Wells
Agent replied · 25 October 2024
Hi Marc, I am sorry to read that this has been your experience. If you would like to discuss further our experience with our Customer Care Team, please e-mail review@countrywide.co.uk with full details. Kind regards, Scott
★★★★★ 5/5
GoogleWe sold our house within a week via Freeman & Foreman, to a good buyer, and moved within 3 months. The service given by John C and his team was professional, friendly and reliable. They communicated openly and promptly with us thorough out the process, balancing the buyers and our needs well. This experience with John's team has dispelling the often muted comments made about Estate Agents! Thank you.
Louise · 11 October 2019 · Freeman Forman Lewes
Agent replied · 11 June 2024
Hi Louise,
Thank you your your brilliant 5* review and I am really pleased to read that our local Freeman Forman team provided you with such an excellent service and were able to secure you a buyer within 7 days. I will, of course, make sure your kind words are made known to John and the team. Best wishes, Scott.
★★★★★ 5/5
GoogleMy husband and I bought our first house through Freeman Forman and we were exceptionally happy with their service and the regular contact and updates given to us by John C. Having never bought a house before and John and his team guided us through every step of the way, meaning it all went smoothly and we had viewed (twice!) the house, put an offer in, exchanged and completed in three months! Very happy customers and we would definitely recommend them!
Claire · 11 October 2019 · Freeman Forman Lewes
Agent replied · 11 June 2024
Hi Claire, your kind words and recommendation is very pleasing to read, thank you for this along with your 5* review. I wish you and your husband all the best in your new home. Kind regards, Mark
★★★★★ 1/5
Googleit is so disappointing.
we gave an offer that the agency said the vendor would have accepted. Then apparently the vendor wanted more because of some kind of expenses he had to pay. We gave a higher offer at condition to see a proof of these expenses. I have never hear anything from them anymore, It was a clear attempt to raise the offer.
Even if someone could point the vendor, the agency was not any better. Before the offer they were calling and emailing, asking for documents, mortgage advisor, solicitors etc... Then nothing. I had to chase them all the time. And everytime I was calling I was talking with someone different with contrasting information.
We gave up.
They have been serious with me and they are not even good or smart sellers.
Nicola · 28 August 2019 · Freeman Forman Tunbridge Wells
Agent replied · 26 August 2024
Hi Marc, I am sorry to read that this has been your experience. If you would like to discuss further our experience with our Customer Care Team, please e-mail review@countrywide.co.uk with full details. Kind regards, Scott
★★★★★ 5/5
GoogleFriendly and polite staff, willing to help.
Kazimiera · 18 June 2019 · Freeman Forman Eastbourne
Agent replied · 16 June 2024
Thank you Kazimiera. Best wishes, Mark
★★★★★ 5/5
GoogleVery good experience, Lorna was very nice and made it very easy and quick for us to move in.
Banusz · 18 June 2019 · Freeman Forman Eastbourne
Agent replied · 16 June 2024
Many thanks Banusz for the fantastic 5* review of your experience with our local Freeman Forman team.
Best wishes, Lucy
★★★★★ 5/5
GoogleVery good experience, Lorna was very nice with us and made it very easy and quick for us to move in.
KezzaB · 18 June 2019 · Freeman Forman Eastbourne
Agent replied · 16 June 2024
Thank you Kieron for the excellent 5* review, I hope you are all settled in to your new property.
Best wishes, Lucy
★★★★★ 5/5
GoogleFantastic service from Alex and Dan in the lettings team. Best lettings service I have received in 12 years of experience!
Aimee · 18 June 2019 · Freeman Forman Eastbourne
Agent replied · 16 June 2024
Hi Aimee
Thank you very much for this review and the 5* rating! Great to hear that Alex, Dan and the lettings team have provided you with such fantastic service!
Kind regards, Jake
★★★★★ 1/5
GoogleRip off's got mugged off as soon as I rented a place
First on the list
1 6 months rent in advance
2 a cubbord fell away from the wall damaged my new fridge freezer
3 trying to blame us for mould on the walls when even previouse tennants had the issue and it was just painted over
4 windows letting cold air in
5 admin fees example renewing contract £££
Advice is print one off at home save a few quid
6 deposits £££ few hundred quid
7 place I'm in has mould issues in the hall way
8 poor ventalation systems
9 poor damp proofing
I would carry on going but there is too much to list
Rhys · 18 June 2019 · Freeman Forman Eastbourne
Agent replied · 16 June 2024
Good morning,
I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleLorna is Really friendly and helpful!
Made our move very easy and always quick go respond with any queries we have had!
Highly recommend!!!
Katy · 18 June 2019 · Freeman Forman Eastbourne
Agent replied · 16 June 2024
Thanks Katy. Best wishes, Mark
★★★★★ 3/5
GoogleRating only, no written review.
C · 18 June 2019 · Freeman Forman Robertsbridge
Agent replied · 16 June 2024
Hi CS
Thank you very much for this rating! if there is anything else we can do to earn those 2 extra stars then don't hesitate to get in touch!
Kind regards, Jake
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