Trusted Agent profile

Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more

4.7

★★★★★ Excellent

1,090 reviews across 9 offices and 3 platforms

Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,090 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,051

Reviews on Google

All 9 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 9 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

Our offices

Freeman Forman's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,050 reviews on Google only. Show every review

5/5

Google

Professional and friendly letting agency. Would highly recommend, they have made what can be a stressful long process quick and easy. We are very happy in our new home thanks to them! Especially to Molly for showing us around when we viewed our now property and to Adam who we dealt with via email and on the day we moved in. Both were very professional and welcoming.PositiveResponsiveness, Professionalism

Tansy · 17 June 2021 · Freeman Forman Eastbourne

Agent replied · 16 June 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

5/5

Google

could not have asked for morePositiveResponsiveness, Quality, Professionalism, Value

Adam · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thanks for the great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I would just like to say thank you to the team at robertsbridge very good service friendly and helpful with the sale of my house would recommend them if you are looking to sell or buy a property

Peter · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

I've used Freeman Forman on several occasions, as a buyer and seller, and found their service professional at all levels.PositiveResponsiveness, Quality, Value

Neil · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience, freeman forman are efficient, extremely helpful and sold our house in a few weeks. Highly recommend

Natalie · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for the great 5* recommendation and review. Best wishes, Lucy, Customer Relations.

5/5

Google

Despite the lockdown, the sale went through before Christmas. Mark and his team were always professional and responded to queries rapidly. After the first lockdown finished we got an offer very quickly.PositiveResponsiveness, Quality, Professionalism

Frank · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I would have no hesitation in recommending Mark and his team to anyone looking to sell a property in Robertsbridge. Friendly, professional and supportive, Mark ensured any issues were dealt with quickly and effectively enabling us to complete our move to our preferred timetable.

Carol · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently purchased our new home through Freeman Forman and Mark and his team were fantastic throughout the process. They kept us fully up to date throughout and went above and beyond on multiple occasions to make sure the whole chain went through! Highly recommended!

Gary · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

This Robertsbridge agency made the whole house selling process as smooth as possible. During these difficult times when circumstances were not conducive to a speedy sale, Mark and his team ensured that they maintained contact, kept me informed of progress, acted promptly when there was no progress and at all times responded to queries promptly, positively and courteously. I have moved house many times in my life but this has been the least stressful of all my moves. Many thanks to Mark and his team.PositiveResponsiveness, Professionalism

Jackie · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

The whole team at Robertsbridge were fantastic. From the initial meeting all the way through to completion they were highly professional and kept me informed throughout the process. They updated me on the progression of the sale from start to finish and secured me a good buyer despite the country being in various states of lockdown. Highly recommended. Thank you Mark, Freddy and Tracy!

James · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Very effective and professional branch. All members were great, particularly our agent, Tracy, who was extremely helpful and communicative throughout the process. Mark and Freddie were also brilliant whenever they dealt with us. Would highly recommend.PositiveResponsiveness, Quality, Professionalism

Catriona · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

5/5

Google

We would recommend Freeman and Forman in Robertsbridge without hesitation. Always quick to respond to any queries and concerns. We dealt predominantly with Mark and Tracey and they acted on both our sale and purchase. We had some unforeseen issues with both, and they did a fantastic job of continuing to drive the process forwards. We are now happily in our new home thanks to the team.PositiveResponsiveness, Professionalism

Pip · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I had an absolutely wonderful service from the friendly and efficient team at Freeman Forman Robertsbridge when selling my parents' house in the village. Apart from handling the sale, they were also very helpful in getting the house ready to put on the market, and I really feel that they went above and beyond what I would expect an estate agent to do on my behalf. They always responded promptly to my enquiries, and were great at chasing the progress of the sale and keeping me informed. I am so very grateful to Mark, Tracy and Freddie - they were all lovely to deal with.PositiveResponsiveness, Professionalism

Paul · 17 June 2021 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Hi, thank you for the marvellous 5* review! Many thanks, Lucy, Customer Relations.

5/5

Google

Excellent service from start to finish. I couldn't fault the team at Freeman Forman and would highly recommend to anybody. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value

David · 16 June 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very friendly and helpful team. They always made time to talk through any queries and questions we had, and supported us even after completion had taken place, going above and beyond to help us tie up loose ends after we had sold our property. Would absolutely use them again. Very reasonable price too.

Abbey · 16 June 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

No words can express how grateful we are to Arnaud and his team.[ We previously had a terrible and unnerving experience with an estate agent]. Arnaud came into our home like a breath of fresh air, he actually cared . Cared about selling our home for us , not for him ......Well he and his team have done it. thank you , thank you. A unique service. A kind helpful team.[must be a great place to work]. We will really will miss you when we move.PositiveResponsiveness, Quality, Professionalism, Value

Heather · 16 June 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

Thanks for the excellent 5* review and kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Within 24 hours of my house going on-line, over a dozen people came to view it, and this was followed by several offers above the guide price, all expertly managed by the Tonbridge team. Right from the beginning, I have received excellent service, which has taken the stress out of putting my house on the market. The on-line details and superb photographs brought out the best of the property’s features. Professional and friendly, responses to queries were quick and helpful. I can’t recommend them highly enough.

P · 16 June 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Myself and my sister used Freeman Foreman in Tonbridge to sell our late mothers flat. It was a very distressing time for us and the team at Freeman foreman went above and beyond to take the pressure off. They found us a wonderful buyer, and when that sadly fell through due to no fault of theirs or anyone’s, they found a new buyer in a matter of days. Being part of a bigger group, (Countrywide), meant when we considered renting it out, they were able to put us in touch with their partner firm, and when it came to myself and my sister both signing paperwork and providing ID, it meant they were able to accommodate my sister visitIng a branch within the brand in London. They really did what was best for us, and made the selling process, that came with its speed bumps, as stress free as possible. Arnaud is professional, honest, and straight talking, and just the sort of person you want in your corner getting you the best deal. And Vicky handled our sale with such care, and as much determination to get the deal done as if it were her own. Of course all the obvious things, lovely photos and description, good well vetted prospective buyers, but as with all of these things, you want someone who you can feel genuinely has an interest, and doesn’t just see you as the money you can make for them. We were only selling a small 1 bed flat with Freeman foreman and they treated us and our property, with as much care and respect as if it were a palace. I would not hesitate to recommend them, and will absolutely be using them in the future when it comes to selling my own home.PositiveProfessionalism

Grainne · 16 June 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

Thank you for your glowing 5* review and comments. Best wishes, Lucy, Customer Relations.

5/5

Google

We chose Freeman Forman as they are a long established estate agents & part of countrywide which we felt would give us a good client base through which to sell our property. One of the most beneficial aspects of FF service is constant communication throughout, emails & calls were answered or returned efficiently & we had confidence that with their negotiating skills, a buyer would be found quickly. They know their market & we would definitely recommend FF to anyone wanting to sell in Tonbridge & the surrounding area.PositiveResponsiveness, Professionalism, Value

Liz · 16 June 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

We were really impressed with Freeman Forman, particularly Charlie's exceptionally hard work. Our buyer's solicitors were very difficult to work with, and Freeman Forman remained professional throughout, and worked effectively to ensure our exchange and completion went through. They went above and beyond, and provided excellent customer service and reassurance throughout a stressful process (none of the stress caused by them!). I would definitely recommend them.PositiveResponsiveness, Professionalism, Value

Rosanna · 16 June 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

Many thanks for the wonderful 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Very impressed with this company. Very professional and friendly highly recommend. 5 Stars outstanding experience.PositiveProfessionalism

Jolene · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We have found this service professional effective in communication, supportive, friendly and very active throughout the work they do Excellent service Thank you Sophie and team Amazing bunchPositiveQuality, Professionalism

Sara · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

The staff were always very friendly and helpful. They managed to complete our house sale despite Covid.PositiveProfessionalism

Annabel · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for your lovely review. Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.

ESTAS winners in one year, the group and its branches: 2021.

ESTAS awards by year, 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about Freeman Forman

Which Freeman Forman office has the most reviews?

Eastbourne has the most, with 204 reviews rated 4.6 out of 5, followed by Tonbridge with 204.

Where are the Freeman Forman offices?

The nine Freeman Forman offices, by town:

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.

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