Trusted Agent profile
★★★★★
1,090 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,090 reviews on three platforms, rated 4.7 out of 5 overall.
1,051
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
Freeman Forman's nine offices, most reviewed first. Each has its own page.
Showing 1,050 reviews on Google only. Show every review
5/5
GoogleGood experience with finding a property with this estate agent! Janine went out of her way to help us move in quicker which we really appreciate as otherwise we would have been homeless for a few days, thank you so much! Highly recommended by us! :)
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleThe team at Freeman Forman have been extremely helpful and thorough throughout the process of purchasing a property. In particular Fiona and Natalie. I would highly recommend their services.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleMe and my husband desperately needed a new property before our baby arrived. With rentals being so high in demand we didn’t think it was even possible to get a place but still tried. It is our first rental property and we hadn’t got any credit or anything being 18. But the estate agents treated us fairly like everyone else and managed to get us a brand new property. Other agents didn’t even give our enquiries a second glance but Freeman foreman knew better. I would recommend this agents 100%. Efficient, fast, reliable and with the tenants best interest at heart. Any assistance needed and they respond promptly. Couldn’t fault anything.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe agents we dealt with were fantastic from start to finish. Very friendly, informative and helpful. Always responding well to emails and recommending services. Thank you so much Natasha and Fiona for all your hard work and efforts to make buying our first new home that much more special.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom our personal experience, the team at the Uckfield branch were excellent from start to finish. There's plenty of choice & competition in town but we decided to go with Freeman because we felt they were the most proactive, friendly and competitively priced. From ringing up the office on a Monday morning at 9am, Natasha was at our house by 12:30pm with all of the paperwork, photographer booked in and our house was live on the market by Wednesday. We immediately felt reassured that they knew and understood our needs & timelines and were going to represent us well. The whole team worked tirelessly to convert leads into viewings and we were encouraged at the amount of serious prospective buyers they were able to get through our door. They always made sure someone followed up and provided us with feedback and updates where possible, which is really important for a seller. I would have no hesitations in recommending this estate agents to anyone local to the Uckfield area. Special mentions to Natasha, Fiona, Toby, Ellie & Will. Thank you.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWould highly recommend freeman Forman as estate agents. We have just purchased our first house that was marketed with them and they have been absolutely amazing from the get go! Tobi initially showed us round the property and did a stellar job of answering all our questions when we knew we’d want to make an offer. Natasha absolutely smashed it at getting the seller to agree on a price with us, and continued to go above and beyond throughout the whole process checking in and relaying vital info. Similarly Fiona also did a grand job at keeping us informed, chasing solicitors and communicating between us and the seller. If you are looking to buy or sell I would 100% recommend Freeman Foreman, I’ve no doubt they would do an excellent job! Thank you to the Team!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAmazing experience with Freeman Forman on the sale of my property. Agents always really helpful from start all the way through to completion. Would recommend and would use them again in the future.
Thank you for taking the time to share your experience and for your excellent 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleRebecca Lee showed me around a property and answered all questions professionally and quickly
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you so much to the wonderful Lettings team for finding me the most amazing property. Also would like to add how amazing their customer service is so thank you again to Catherine, becca and Amy
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRebecca Lee was very understanding to my situation, very professional and was able to answer all questions I had about the properties I viewed with her.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am looking for property to rent, which is a very complicated matter for a Ukrainian refugee, Rebecca Lee helps me out, easily letting me into viewings, thanks to her! Rebecca’s style is of a kind, attentive, respectful manner ❤️ thank you Rebecca
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRebecca has been very helpful in trying to find me a rental property. She listens to what we want and does her best to find good matches. She is very personable and engaging.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommend! I received excellent service from Amy Pertillo in Heathfield office. She helped me to rent a property. Always responded in time to all my queries and delivered the promise.
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe exchanged contracts yesterday and are very much looking forward to moving to Robertsbridge. Freeman forman have been very efficient from our first contact with them. We have mostly communicated with Mark and Tracey who have kept us …
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery good experience with all of the lettings team, the whole process was very streamlined and professional, would definitely recommend
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks to the team at Freeman Forman Eastbourne. They assisted my wife and I with getting a perfect accommodation when we moved to the UK. The team was very helpful and made the process transparent and easy. They even gave us some tips regarding getting some household items to set up are flat. I highly recommend Freeman Forman. THANK YOU 👍
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleThis is my first time renting and has been so stressful but freeman and foreman helped me find a couple of properties and Amy Petrillo helped me through all the odds and ends whenever I needed help with something. I rang numerous times and she was always happy to help and got it all sorted for us.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleFriendly and helpful. Highly recommend
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWonderful helpful people to work with. Recommend. We were kept up to date every step of the process. Being a first time buyer with very little experience we had lots of questions and all were answered. Greatful to have selected this agency and being in touch with amazing people, happy to listen to any on your concerns and help with any queries anyone can have. We are based in Hastings, meeting in person was a little difficult due to working hours - not a problem, solutions were found despite this inconvenience. Dear Freeman Forman team, keep up the good work in giving others a home and a reson to have a bright big smile.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleDan at Freeman Forman was soo helpful. From searching for an apartment to moving in, he was hands on and I had such a smooth experience with them. They even gave me a gift box!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service received, Daniel has been excellent with his professionalism with the property I am currently letting as a tenant. Highly recommend Freeman Forman, based on my current experience with them.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat agency, simple, clear and to the point.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLet a property through freeman forman and Becca has been so helpful throughout, thank you!
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been dealing with Freeman Forman lettings team, and the team are great! so friendly and approachable. Always on hand to answer any questions i have.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 1 Bronze and 1 Best in County ESTAS 2021 winners
2020 1 Silver ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Eastbourne has the most, with 204 reviews rated 4.6 out of 5, followed by Tonbridge with 204.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award. The group and its branches have also won 1 other industry award since 2020.
