5/5
GoogleAnna was a true pleasure to deal with today. Thank you!
Agent replied · 13 June 2024
Thanks for the wonderful 5* review Tony! Best wishes, Lucy, Customer Relations.
Trusted Agent profile
Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more
★★★★★
1,090 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,090 reviews on three platforms, rated 4.7 out of 5 overall.
1,051
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
Our offices
Freeman Forman's nine offices, most reviewed first. Each has its own page.
- Freeman Forman Eastbourne44 Terminus Road, Eastbourne, BN21 3LP204 reviews · 204 on Google (4.6)11 in the last 90 days
- Freeman Forman Tonbridge146 High Street, TN9 1BB204 reviews · 166 on Google (4.9)2 in the last 90 days
- Freeman Forman Uckfield (94D)94D, High Street, TN22 1PU177 reviews · 139 on Google (4.8)8 in the last 90 days
- Freeman Forman HeathfieldThe Mews, Station Road, Heathfield, TN21 8LD175 reviews · 137 on Google (4.6)5 in the last 90 days
- Freeman Forman Uckfield Sales94D High Street, Uckfield, TN22 1PU, TN22 1PU174 reviews · 135 on Google (4.8)8 in the last 90 days
- Freeman Forman Robertsbridge55 High Street, Robertsbridge, TN32 5AN163 reviews · 125 on Google (4.9)5 in the last 90 days
- Freeman Forman Tunbridge Wells22-24, High Street, TN1 1UX152 reviews · 114 on Google (4.5)5 in the last 90 days
- Freeman Forman LewesThe Green, Road, Ringmer, Lewes, BN8 5QE71 reviews · 33 on Google (4.8)1 in the last 90 days
- Freeman Forman CranbrookField End, High Street, Hawkhurst, TN18 4AB38 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 1,050 reviews on Google only. Show every review
Google5/5
GoogleExcellent service from Jack and the team at Freeman Forman, would definitely recommend!
Agent replied · 13 June 2024
Thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team at Freeman Forman have been extremely helpful and thorough throughout the process of purchasing a property. In particular Fiona and Natalie. I would highly recommend their services.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleMe and my husband desperately needed a new property before our baby arrived. With rentals being so high in demand we didn’t think it was even possible to get a place but still tried. It is our first rental property and we hadn’t got any credit or anything being 18. But the estate agents treated us fairly like everyone else and managed to get us a brand new property. Other agents didn’t even give our enquiries a second glance but Freeman foreman knew better. I would recommend this agents 100%. Efficient, fast, reliable and with the tenants best interest at heart. Any assistance needed and they respond promptly. Couldn’t fault anything.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAnna was excellent. I am well informed around all lettings and due to Anna’s fantastic customer service, I will be in touch with any lettings I have
Agent replied · 13 June 2024
Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have had excellent service by Toby. He has helped me find my dream house and I would highly recommend him and Freeman Forman.
5/5
GoogleThe whole team at Freeman Forman were amazing with our sale, they helped us through the whole process and I would highly recommend them
Agent replied · 13 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAnna and Janine were so helpful during the whole process with our first move. Would highly recommend.
Agent replied · 13 June 2024
Sarah Finch thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleAnna gave me and my partner great customer service. Highly recommend using Freeman Forman for rentals.
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFreeman Forman were amazing from start to finish with our house! Very quick to get back to us with any queries, would highly recommend!
Agent replied · 13 June 2024
Many thanks for your outstanding recommendation and 5* review Kish. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team at Freeman Forman have been a huge help. Anna called us weekly and built a great rapport with us, really understanding our needs as a family. Highly recommend.
Agent replied · 13 June 2024
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAnna was great from start to finish. She gave us so much information on letting out properties. The lettings team at Freeman Forman are amazing
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service from start to finish. Anna, Janine and Jack at Freeman Forman have regained my trust in letting agents. Anna went above and beyond to match the requirements we needed for a rented property and kept in regular contact to update me, I wouldn’t hesitate to recommend them or use their services in the future. The process has been quick and easy and we are extremely happy with the new property. Top notch service 😁
Agent replied · 13 June 2024
Thank you Georgia for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleWe cant thank the team at Freeman and Forman enough! They were amazing from start to finish, we have to have a special shout out to the wonderful Lauren who went above and beyond for us. We would have no hesitation in recomending the team. Thanks again
Agent replied · 11 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
3/5
GoogleRating only, no written review.
5/5
GoogleThey provided integrity and support above and beyond what was required. A wonderful team, I would not hesitate to buy from them, equally if we listed again, to use them to sell. Thank you.
Agent replied · 9 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleStuart and his team were excellent and very professional. Very responsive and excellent communication. The difference between the previous estate agent I used was like night and day. Would absolutely use them again 100%!
Agent replied · 9 June 2024
Hi Matthew! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleGreat service from Jack! He was very informative as I haven't rented in a while and very lovely to speak with
Agent replied · 13 June 2024
Thank you Jessica Marshall for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleI went to Tunbridgewells freeman foreman, in January 2022 , Because I knew and trusted there previous visit to my renovation site at 27 and 27 A tedder road tn4 9es, The manager for sales said we will ve a bidding war for your property mr powell , so I carried on waiting for the bidding war but it never happened then the first buyer pulled out, I agreed to leave the property s on with freeman foreman, then 5 months later after loads of up grade to please the buyers I went to have a chat that was last October 2023 the property had Been on there books for over well over 17 months then on my visit to discuss the sake options one one of the team said to me oh the buyers buyer can not ger a mortgage I said I will ve my keys please and I walked out because I only had another 6 weeks before I had to pay back my bridging loan they the team at foreman freeman knew this,.so I then decided on plan be to save my property from being reprocessed by the courts . I rented it out to save my hard work over 20 yrs of it . So I'm afraid I will never use tfreeman foreman again because I felt there was a load of lied told to me to keep my property on their books so from me one star I would use another estate agent if I was you . I've mentioned no names but it was under handed in telling me the truth . Mr George powell.
Agent replied · 13 June 2024
Thank you Edward Albert Powell for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional and attentive
Agent replied · 16 June 2024
Thanks for your great 5* review ashley watson. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant Service (Eastbourne) Both Felicity and Natasha are a credit to the company, very friendly and welcoming, answered all questions and helped with everything, very thankful!!
Agent replied · 16 June 2024
Thanks James Belcher for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI popped in today to enquire about Rental Properties and I have every confidence they will do their best to find me somewhere. Felicity was very friendly and understood my requirements.
Agent replied · 16 June 2024
Rebecca Cordery thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleRenting with Freeman and Forman for over 4 years now, very professional and quick response when something happens. Fran was really friendly and professional today when she came for the annual visit. Would definitely recomend
Agent replied · 16 June 2024
Many thanks Stefan Badiu for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI rented a house through Freeman Forman last year and Dan was very helpful throughout the rental process. Francesca was very professional, friendly and helpful when she came to view the house the second year. I would highly recommend Freeman Forman!
Agent replied · 16 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Petek ARICI. Kind regards Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Freeman Forman and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 2021
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
- BronzeESTAS 2021: Sales, South East (Sussex)Uckfield Sales
- Best in County (1)ESTAS 2021
- East Sussex: Sales, Uckfield Sales
2020 1 Silver ESTAS 2020 winners
- SilverESTAS 2020: Sales, South East (Kent)
Source: ESTAS winners lists, as published, linked by year.
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Questions about Freeman Forman
Which Freeman Forman office has the most reviews?
Eastbourne has the most, with 204 reviews rated 4.6 out of 5, followed by Tonbridge with 204.
Where are the Freeman Forman offices?
The nine Freeman Forman offices, by town:
- Cranbrook: Field End, High Street, Hawkhurst, Cranbrook, TN18 4AB
- Eastbourne: 44 Terminus Road, Eastbourne, BN21 3LP
- Heathfield: The Mews, Station Road, Heathfield, TN21 8LD
- Lewes: The Green, Road, Ringmer, Lewes, BN8 5QE
- Robertsbridge: 55 High Street, Robertsbridge, TN32 5AN
- Tonbridge: 146 High Street, Tonbridge, TN9 1BB
- Tunbridge Wells: 22-24, High Street, Tunbridge Wells, TN1 1UX
- Uckfield (94D): 94D, High Street, Uckfield, TN22 1PU
- Uckfield Sales: 94D High Street, Uckfield, TN22 1PU, TN22 1PU
Has Freeman Forman won any awards?
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award. The group and its branches have also won 1 other industry award since 2020.
