5/5
Very friendly and helpful staff. Special thanks to Millie
Agent replied · 15 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
★★★★★
1,090 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,090 reviews on three platforms, rated 4.7 out of 5 overall.
1,051
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
Freeman Forman's nine offices, most reviewed first. Each has its own page.
Showing 1,050 reviews on Google only. Show every review
5/5
Very friendly and helpful staff. Special thanks to Millie
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Fantastic experience buying a house recently with Megan. Kept well informed in every step of the process and everything was explained clearly to me, especially as I was a first time buyer.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
Jess Ehrler looked after us and she was absolutely brilliant. She was very responsive, helpful & kept our best interests at heart. We're really glad that we were able to use them and would go back in the future. Thanks a lot Jess for all your help. Dan & Chloe
5/5
From the first day of engaging Freeman Forman to sell my property I had fantastic service from the whole Freeman Forman Team and this was maintained throughout. I would highly recommend them to anyone looking to sell their property in Tonbridge and surrounding areas.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
We were shown our property by Jess who has been super friendly and helpful whenever we have met. Our purchase was overseen by Matt who has been very helpful and communicative throughout, always replies promptly and has continued to support with queries even after purchase has been completed. The process has been quick and smooth from start to finish.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
No one works harder than Jess from Freeman Foreman! She has been an absolute star, and have to thank her for all the effort she has put in to help me sell my house. I thoroughly recommend her and the whole team for their level of professionalism and commitment.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
First time i had to deal with selling a deceased relatives property. Jessica took the time to explain the selling process stages to me and keptin touch as each stage was completed. Very friendly and approachable but also very professional. Would recommend Freeman Forman in Tonbridge to anyone selling aproperty in their area. 5 star service every step of the selling process
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
I would like to express my sincere appreciation for the exceptional service provided by Jessica throughout my recent property purchase. She played a crucial role in ensuring a smooth and successful transaction. Her excellent service, combined with her remarkable patience and sense of responsibility, made the entire process a breeze. From the initial stages of searching for the perfect property to the final steps of closing the deal, Jessica demonstrated a high level of professionalism and dedication. She guided me through every step, patiently answering all my questions and addressing any concerns I had along the way. Her expertise and attention to detail were evident in her ability to navigate complex procedures and negotiations. I truly felt supported and well-informed throughout the entire journey, thanks to Jessica's exceptional communication skills and proactive approach. Her prompt responses and willingness to go above and beyond to meet my needs were truly commendable. I highly recommend Jessica and FREEMAN FORMAN to anyone seeking professional and reliable assistance in their real estate endeavors. With their exceptional service and outstanding team, you can trust that your property transaction will be handled with utmost care and efficiency. Thank you once again for an outstanding experience!
Thank you Jeffrey for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
5/5
I am really pleased to give a five * review to Freeman Foreman at the Tonbridge Office . They have been absolutely outstanding and very professional. Megan worked really hard to help get our property to exchange and completion. I would be happy to recommend them to anyone looking for an estate agent .
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
5/5
We had another agent for 2 months and nothing happened really despite all the promises. We then switched to Freeman Foreman and Arnaud and his team were brilliant. House sold in a few short weeks and they managed the whole process really well…. Great comms and great results. A proactive estate agent is rare
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Freeman Forman were amazing at selling our house and handling the transaction. Quickly found a buyer and communicated regularly throughout the sale. A big thank you to Jess who has been super helpful and friendly throughout the process!
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Highly professional team and offer an outstanding service. Millie reed was our agent and she could not have handled our house purchase any better. She kept us fully informed and updated all the way through until completion .I would recommend her to anybody looking to purchase a home. We had dealings with jess also, who was fantastic! and the rest of the crew at freeman foreman Tonbridge were top class.
Many thanks Nick for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
Fantastic service from Arnaud and his team. From the first day of marketing to completion they offer much more than what you would expect from an estate agent. Great support during the legal process with constant chasing and updates. Thank you everyone and will definitely recommend you to friends, family or anyone looking to sell their property in Tonbridge.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Amazing experience with Freeman Forman on the sale of my property. Agents always really helpful from start all the way through to completion. Would recommend and would use them again in the future.
Thank you for taking the time to share your experience and for your excellent 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
Rating only, no written review.
5/5
Thank you Arnaud, Jess, Megan and team for your excellent sales advice.
Thank you for taking the time to leave us this great 5* review Stephen. Kind regards, Lucy, Customer Relations.
5/5
Very professional, efficient friendly agent that has stood by us through all the ups and downs of selling a property.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
Jess, you have been amazing. On the ball and on the case, it seems nearly 24/7. I don’t have a bad word to say about the service you provided. Very much 5*. Well done Jess, you made it all happen with your charming manner and perseverance. Can’t thank you enough.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
4/5
Arnold and Megan were very helpful throughout the whole process, they kept us always informed of all viewings and feedback and helped us with the process of selling our home We would not hesitate to use them again and highly recommend them
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
Sarah Byrne is a superstar! She is really professional, friendly and approachable. She made the whole process 100 times better for us. We would not have been able to get our mortgage without her. Thank you Sarah!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
Megan was amazing very professional and persistent. Without her hard work the chain would have collapsed. Thank you
Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
4/5
Professional, friendly and genuine Estate agents who kept me informed throughout each stage of my house purchase. Megan was very reliable and a pleasure to deal with. Would definitely recommend them.
It’s really lovely to read another review. Many thanks, Lucy, Customer Relations.
5/5
Great service from Freeman Forman for the sale of my property. I was kept informed regularly all the way through. Massive thank you and shout out to Millie who was great! Always friendly and incredibly helpful. Thoroughly recommend Freeman Forman.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Very polite, professional and accommodating in all my dealing with Millie & Megan. Communication is key in buying a new property and they both kept me updated continually
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
2020 1 Silver ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Eastbourne has the most, with 204 reviews rated 4.6 out of 5, followed by Tonbridge with 204.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award. The group and its branches have also won 1 other industry award since 2020.