Trusted Agent profile

Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more

4.7

★★★★★ Excellent

1,090 reviews across 9 offices and 3 platforms

Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,090 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,051

Reviews on Google

All 9 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 9 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

Our offices

Freeman Forman's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,050 reviews on Google only. Show every review

4/5

Google

I bought our property and even Freeman & Forman is our seller’s agent, they helped us so much and made this stressful process easier for us beside they provided an exceptional service. I found the whole team to be proactive and professional. It’s a series of ups and downs when selling and buying a property and what you need is an agent to be there always for you. Unfortunately we couldn’t get same support from our agent . All the team were amazing but special mention to Hector who was simply fantastic. And a final thank for their thoughtful present to us as house warming . Highly recommended.

Aylin · 16 April 2024 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Thank you for taking the time to leave us this amazing review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Freeman Forman did a good job on selling our flat in a difficult market. Fiona Berg really helped coordinate action and moved the purchase through all the loops and on occasions went beyond her role to help us out. Thanks very much!

Clare · 16 April 2024 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future Clare. Kind regards, Lucy, Customer Relations.

5/5

Google

I have just purchased a home via this team. I can’t recommend them highly enough. Fiona went out of her way to ensure any questions I had were answered, kept appropriate contact during the sale process and was super friendly and easy to deal with. Looking to sell or buy, I’d give this team a call first.

Donna · 16 April 2024 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Donna Cosford thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We put our house on at a really bad time, but there was constant communication, guidance and positivity, especially from Hector. In the end we sold the house and it was a really smooth experience, completing in 3 months. I would definitely recommend them as agents.

Kate · 16 April 2024 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Thank you for taking the time to leave us your 5* review and recommendation Kate Sarjeant! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

My wife and I recently sold our rental property with Freeman Forman and we were very happy with their service. Hector in particular was fantastic, going the extra mile to get the transaction completed despite various challenges along the way.

Adam · 16 April 2024 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Many thanks Adam Taylor for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

We were really happy with the service and efficiency of Freeman Foreman throughout the sale of our home. In particular, and working with their in house lawyers, their commitment to make the sale happen on the due date was very much appreciated.

Daniel · 16 April 2024 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Thank you Daniel Fitzwater for your brilliant review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I received excellent customer service from Freeman Forman Tunbridge Wells during my recent flat purchase. Hector was excellent, keeping me regularly informed every step of the way and he really helped to drive the purchase forward. He was helpful, friendly and professional from start to finish. Just the sort of service you want when embarking on a move.

Lisa · 16 April 2024 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.

5/5

Google

Very happy with the service provided by all members of the team in Tunbridge Wells office. Regular viewings were secured, despite difficult market conditions and once an offer was received the support in getting the sale completed was excellent. Regular contact and updates were provided. We also achieved a higher sale price to other estate agents valuations. Great job - many thanks.

Paul · 16 April 2024 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Paul Hume thank you for your excellent 5* review and your kind words! Kind regards, Lucy, Customer Relations.

5/5

Google

We were fortunate enough to buy our first home through Freeman Forman - a professional and friendly estate agents who are clearly very busy but somehow manage to make you feel like you're their one and only client! Matt was so professional, approachable and efficient the whole way through. Even when things became a little complicated with the solicitors, which created a bit of stress for all involved, Matt remained calm and collected and always ensured us and the vendor were informed and reassured consistently. He defused any possible tension! The day we collected the keys was a lovely experience, the team are all very friendly and personable. We will definitely use Freeman Forman again, but hopefully not for a long time as we're so happy in our new home! Thank you Matt and the Robertsbridge team!

Dilys · 16 April 2024 · Freeman Forman Robertsbridge

Agent replied · 16 April 2026

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Wonderful helpful people to work with. Recommend. We were kept up to date every step of the process. Being a first time buyer with very little experience we had lots of questions and all were answered. Greatful to have selected this agency and being in touch with amazing people, happy to listen to any on your concerns and help with any queries anyone can have. We are based in Hastings, meeting in person was a little difficult due to working hours - not a problem, solutions were found despite this inconvenience. Dear Freeman Forman team, keep up the good work in giving others a home and a reson to have a bright big smile.

Alexandra · 16 April 2024 · Freeman Forman Robertsbridge

Agent replied · 23 August 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional and courteous, knowledgeable staff and fantastic communication, would most definitely recommend Thank you Matt and team.

Kevin · 16 April 2024 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from Matt, Freddie, Mark and the rest of the team. I would fully recommend using FF if you want hassle free, can do, efficient and friendly estate agents.

Neil · 16 April 2024 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Our purchase was overseen by Matt who has been very helpful and communicative throughout, always replies promptly and has continued to support with queries even after purchase has been completed. The process has been quick and smooth from start to finish.

Emily · 16 April 2024 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Matt is an exceptional estate agent. he is there for you every step of the way and totally professional. It was the best estate agents may have been a bit more expensive but I had 5 full asking prices on the 6th of May 2023. Freddy and the girls are great too. Thank you Freeman Forman five gold stars 🤩 …

Caroline · 16 April 2024 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Everyone at Freeman Foreman Robertsbridge couldn’t have been more helpful!

Michael · 16 April 2024 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Bought my first property via here.. couldn't have been more helpful or friendly throughout the process .

Hannah · 16 April 2024 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you for your terrific 5* review Hannah. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Freeman Forman at Robertsbridge were very helpful and attentive throughout the purchase of our new property. Thank you for everything.

Dean · 16 April 2024 · Freeman Forman Robertsbridge

5/5

Google

Matt, Emily, Freddie and the whole team at Freeman Foreman are extremely proactive and hard working and did an amazing job with our purchase. They were great at chasing things up and moving things along and never failed to keep us in the loop

Anthony · 16 April 2024 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Thank you Anthony for your excellent 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. I look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

We are very delighted with the professional service Freeman Foreman Robertsbridge office has given us in arranging the sale of our property. From the start of the selling process all the way through to the completion of the sale. We cannot give enough praise to all the staff working at the Robertsbridge office.

Derrik · 16 April 2024 · Freeman Forman Robertsbridge

Agent replied · 16 June 2024

Derrik, thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

It is a pleasure being a customer of freeman and foreman for a number of years and meeting fran was a pleasure thanks again

Peter · 16 April 2024 · Freeman Forman Eastbourne

Agent replied · 16 June 2024

Thank you for your 5* review! Great to learn about your experience with our local team. Kind regards, Scott @ Customer Care

5/5

Google

Recently rented a beautiful 2 bed apartment in Eastbourne on the harbour, and both Natasha a felicity have been amazing through the entire process, always on hand to help and always find an answer or resolution quickly. Thanks guys

Aaron · 16 April 2024 · Freeman Forman Eastbourne

Agent replied · 16 June 2024

Hi Arron, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care

5/5

Google

Had the pleasure of having Fran from Eastbourne do our yearly inspection! Very bright and bubbly! Took the time to ask if everything was ok within the house and how we are. Lovely visit! Thank you Fran

Sam · 16 April 2024 · Freeman Forman Eastbourne

Agent replied · 16 June 2024

Hi Sam, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care

5/5

Google

I am extremely grateful for the support and patience that I received Freeman Forman. Any issues that had was resolved efficiently by the Letting Agents Felicity and Natasha. Thank you so much for helping through the process of renting my property. Highly recommended!

Quincy · 16 April 2024 · Freeman Forman Eastbourne

Agent replied · 16 June 2024

Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.

5/5

Google

I’ve been a landlord of Freeman Forman for a number of years now. Having an agent that seems to care about your property like their own is second to none and always going that extra mile to find you the right tenants too. Dan and Francesca …

Tiffany · 16 April 2024 · Freeman Forman Eastbourne

Agent replied · 16 June 2024

Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Freeman Forman and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about Freeman Forman

Which Freeman Forman office has the most reviews?

Eastbourne has the most, with 204 reviews rated 4.6 out of 5, followed by Tonbridge with 204.

Where are the Freeman Forman offices?

The nine Freeman Forman offices, by town:

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award. The group and its branches have also won 1 other industry award since 2020.

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