★★★★★ 5/5
GoogleFreeman Forman in Heathfield has been great. We had the pleasure of working with Katie, who's been amazing from start to finish. She was very prompt in responding to queries, always providing us updates (which can be rare, especially as buyers) overall, very professional and lovely.
I also really appreciated the buying process, and the company didn't want to create a bidding war that could become a bit ugly and take away the excitement. Would definitely recommend Freenan Forman
, and we'll certainly be looking towards the team if we ever plan to sell.
Thanks, Katie!
Rebecca · 23 September 2024 · Freeman Forman Heathfield
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review Rebecca. I will of course pass on your kind hearted words to our Heathfield branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Sandra · 23 August 2024 · Freeman Forman Heathfield
Agent replied · 24 August 2024
Thank you for your 5* review Sandra!
★★★★★ 5/5
GoogleWe had the good fortune to have Katie Walters as our liaison for the house purchase.
Nothing was too much trouble for her, great customer facing skills, friendly but 100% professional & she went out of her way to ensure the process went smoothly, taking many phone calls & answering emails that I sent. Katie has restored my faith in Estate Agents. Thank you Katie
Susan · 3 August 2024 · Freeman Forman Heathfield
★★★★★ 1/5
GoogleTerrible lettings department - spoken to many other ex tenants of Freeman Forman who share the same view. Avoid at all costs if you are looking to rent!
Hayley · 25 July 2024 · Freeman Forman Heathfield
Agent replied · 24 August 2024
Hi Hayley Jane, we appreciate your feedback and are sorry to hear about your experience with our lettings department. If you would like to discuss this further, please contact us at review@countrywide.co.uk. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery profesional and efficient. Have been working with them for many years now, a really nice team to deal with.
Adam · 25 June 2024 · Freeman Forman Heathfield
★★★★★ 1/5
GoogleReally bad. Wouldn't reply when put offer in of asking price, then when I finally did hear something back they said they're letting a few people put offers in. They let the property to someone else like it was an auction
Matt · 25 June 2024 · Freeman Forman Heathfield
★★★★★ 5/5
GoogleDaisy and Felicity have been amazing at finding me tenants for my properties the past few years. If I have any problems, they are always so helpful and understanding. I would highly recommend Freeman Forman Lettings team! Such a lovely team!
Liam · 19 May 2024 · Freeman Forman Eastbourne
Agent replied · 16 June 2024
Dear Liam, thank you for your kind words! Daisy and Felicity are thrilled to hear about your positive experience with our lettings team. We appreciate your recommendation and look forward to continuing to provide you with excellent service. Thank you for choosing Freeman Forman Lettings!
★★★★★ 5/5
GoogleWant to say a massive thank you to the lettings team for all the help in finding my family our home.
Aaron · 16 May 2024 · Freeman Forman Heathfield
Agent replied · 13 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Aaron. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFelicity help us to arrange everything from viewing to moving. Natasha help with all required paperwork. Thank you Both
Dipen · 17 April 2024 · Freeman Forman Eastbourne
Agent replied · 16 June 2024
Many thanks Dipen Dixit for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI went to Tunbridgewells freeman foreman, in January 2022 ,
Because I knew and trusted there previous visit to my renovation site at 27 and 27 A tedder road tn4 9es,
The manager for sales said we will ve a bidding war for your property mr powell , so I carried on waiting for the bidding war but it never happened then the first buyer pulled out,
I agreed to leave the property s on with freeman foreman, then 5 months later after loads of up grade to please the buyers I went to have a chat that was last October 2023 the property had Been on there books for over well over 17 months then on my visit to discuss the sake options one one of the team said to me oh the buyers buyer can not ger a mortgage I said I will ve my keys please and I walked out because I only had another 6 weeks before I had to pay back my bridging loan they the team at foreman freeman knew this,.so I then decided on plan be to save my property from being reprocessed by the courts .
I rented it out to save my hard work over 20 yrs of it .
So I'm afraid I will never use tfreeman foreman again because I felt there was a load of lied told to me to keep my property on their books so from me one star I would use another estate agent if I was you . I've mentioned no names but it was under handed in telling me the truth .
Mr George powell.
Ainhoa · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 16 April 2026
Thank you Edward Albert Powell for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service.
Josh · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Thank you for great 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 1/5
GoogleAggressively pushy on selling their in-house mortgage services.
Stephen · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Thank you for sharing your comments, we are sorry you feel you have not had the great service we would normally expect. In order for us to look into this further please contact review@countrywide.co.uk
★★★★★ 5/5
GoogleThoroughly professional service. Keith was really helpful throughout. Highly recommend.
Laura · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Many thanks for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleFreeman Foreman have been great throughout the process. Thanks to Hector and the team there for all their help.
Ben · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFelt very supported and will be using again for our next project!
Jade · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Thanks Jade Beard for your great 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent to deal with - friendly and professional. We had a great experience with Freeman Forman!
Kristen · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleA great team at Freeman Forman. Really went above and beyond, especially Hector who worked around the clock to push solicitors for my sale.
Freddie · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery efficient and professional to work with, always kept me updated and responded to any questions I had very quickly. Stewart and Anthony Billa were great to work with
James · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleRecently bought our first house through Freeman and Forman Tunbridge Wells and as you can imagine we had a thousand questions which everyone in the branch took a lot of time to answer and even when we were panicking or stressing they were reassuring and helped out massively. I would like to say a huge thank you to Phoebe who was out main contact there she worked incredibly hard to make sure it all went ahead and we are very thankful for her efforts!
Jordan · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly impressed with the Tunbridge Wells Freeman Foreman office with their handling in all aspects of the sale of my property. Very professional, helpful and friendly guidance from start to finish from Stuart, Ebony, Hector and the office team. Definitely Recommended.
Hilary · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFreeman Forman were thoroughly professional and completely engaged in the sale of my apartment. Great communication throughout the process. Hector especially went above and beyond to negotiate a deal with great patience. Many thanks to the team.
Clive · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHector and Phoebe worked really hard to complete my property sale and purchase. I was really impressed with their effort and attentiveness. The whole team is very professional and friendly. I would definitely use Freeman Forman Tunbridge Wells again.
Alex · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFor various reasons my move took a long time but Hector, in Tunbridge Wells, was patient, supportive and kept in touch throughout. No complaints, just the opposite.
Jacqui · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
jacqui McKenzie thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe are thinking about selling our house, we have been given some great advice and love their none pressured approach. We look forward to selling with them once we have tweaked a few things at our house
Louise · 16 April 2024 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2024
Louise Wright thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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