Trusted Agent profile
★★★★★
1,090 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,090 reviews on three platforms, rated 4.7 out of 5 overall.
1,051
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
Freeman Forman's nine offices, most reviewed first. Each has its own page.
Showing 1,050 reviews on Google only. Show every review
5/5
GoogleExcellent service with a particularly challenging purchase. Special thanks to Katie you were amazing.
Thank you for your brilliant 5* review and thank you for your kind words Terry. Best wishes, Lucy, Customer Relations.
5/5
GoogleLandlord experience is very good and reliable and friendly service. Always find nice tenants for us. Really happy with FF and have been working with them for many years. Thank you and keep it up!
5/5
GoogleI had a great experience selling my home with Freeman Forman Estate Agents. The team made the process smooth and efficient, ensuring my property sold in a timely manner. A special thanks to Anna, who was particularly helpful during the initial marketing stage, handling my requests with professionalism. Sophie also played a key role in making sure the sale progressed efficiently. The entire team at the Uckfield branch was always friendly, approachable, and supportive throughout. I truly appreciate their help and would highly recommend their services.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleDespite not being in a position to buy or sell at the moment, Matt was professional and generous with his advice which will be invaluable for when we are ready .
It’s really lovely to read another 5* review Elizabeth. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleI’ve been into a few estate agents in town and Freeman Forman were by far the most friendly and welcoming. Offering me a tea as they took me through the properties they potentially had for me. Would highly recommend!
5/5
GoogleI recently had the pleasure of working with Freeman Forman for my rental property search, and I couldn't be happier with the experience! From start to finish, the team was professional, attentive, and incredibly knowledgeable about the local market. They took the time to understand my needs and preferences, providing me with a curated list of properties that perfectly matched my criteria. The viewing process was smooth and well organised, and I appreciated their insights on each area we visited. What really stood out to me was their commitment to ensuring a hassle-free renting experience. They guided me through every step of the application process, answered all my questions promptly, and helped me secure my dream home in record time. I highly recommend Freeman Forman for anyone looking to rent in the area. Their dedication to client satisfaction is truly commendable. Thank you for making this process so easy and enjoyable!
Hello Derek, thank you so much for your fantastic 5* review! We're thrilled to hear that you had such a positive experience with Freeman Forman and that our team could assist you in finding your dream home. Your kind words about our dedication and service mean a lot to us. Best wishes, Lucy, Customer Relations Team
5/5
GoogleI had a great experience selling my home with Freeman Forman Estate Agents. The team made the process smooth and efficient, ensuring my property sold in a timely manner. A special thanks to Anna, who was particularly helpful during the initial marketing stage, handling my requests with professionalism. Sophie also played a key role in making sure the sale progressed efficiently. The entire team at the Uckfield branch was always friendly, approachable, and supportive throughout. I truly appreciate their help and would highly recommend their services.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team gave me an evaluation way more than i thought i could get for my property, would recommend.
Many thanks for your outstanding recommendation, 5* review and your generous comments Chase. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently had the pleasure of working with Freeman Forman for my rental property search, and I couldn't be happier with the experience! From start to finish, the team was professional, attentive, and incredibly knowledgeable about the local market. They took the time to understand my needs and preferences, providing me with a curated list of properties that perfectly matched my criteria. The viewing process was smooth and well organised, and I appreciated their insights on each area we visited. What really stood out to me was their commitment to ensuring a hassle-free renting experience. They guided me through every step of the application process, answered all my questions promptly, and helped me secure my dream home in record time. I highly recommend Freeman Forman for anyone looking to rent in the area. Their dedication to client satisfaction is truly commendable. Thank you for making this process so easy and enjoyable!
Hello Derek, thank you so much for your fantastic 5* review! We're thrilled to hear that you had such a positive experience with Freeman Forman and that our team could assist you in finding your dream home. Your kind words about our dedication and service mean a lot to us. Best wishes, Lucy, Customer Relations Team
5/5
GoogleIt was nice to getting some information from Freeman, the manager was friendly and did some research for the house and nearby properties. Good experience I am very likely will go to them for the service, recommend to you.
Many thanks for your outstanding recommendation, 5* review and your generous comments Zoe. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team gave me an evaluation way more than i thought i could get for my property, would recommend.
Many thanks for your outstanding recommendation, 5* review and your generous comments Chase. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe’ve had the absolute pleasure of working with Janine at UCKFIELD Freeman Foreman, who looks after our rental properties. Janine is simply outstanding, her organisation, professionalism, and genuine care for her clients are second to none. She’s always incredibly friendly and approachable, making every interaction a positive one. What truly sets Janine apart is her thoughtfulness and dedication. She consistently goes above and beyond to ensure everything runs smoothly, and her attention to detail is impeccable. Over the years, we’ve come to rely on her expertise and unwavering commitment, and we can’t thank her enough for all she has done for us. Janine is an absolute credit to Freeman Foreman and a shining example of how property management should be handled. We couldn’t recommend her highly enough!
Thanks Harriet for the excellent 5* review and recommendation! Thanks for your thoughtful comments about Janine and our Uckfield team. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery efficient but pleasant with it!
Thank you for taking the time to share your experience and for your wonderful 5* review Gaynor! Kind regards, Lucy, Customer Relations.
5/5
GoogleTeam in Heathfield are brilliant
Thanks Jack for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmy is great and has a lot of knowledge on the different listings I have enquired about. I would definitely recommend her!
Many thanks for the great recommendation, 5* review and your kind words Alisha. Best wishes, Lucy, Customer Relations.
5/5
GoogleChloe and the team have been great !!! The rental has gone all smoothly I highly recommend them
Hi Benjamin, thank you so much for your wonderful 5* review! We're thrilled to hear that Chloe and the team provided you with a smooth rental experience. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleAmy is amazing at what she does and is a credit to the team! I enquired regarding a property and the information given was amazing. She went above and beyond. Would highly recommend Amy at freeman and foreman for all your property needs. 5*
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleSuch a swift process with Freeman and Foreman in Uckfield. I dealt with Lyla, and she went above and beyond, so accommodating. Thank you so much!
Many thanks for the great 5* review and your kind words Rachel. Best wishes, Lucy, Customer Relations.
5/5
GoogleService was excellent and free flowing throughout our house purchase at Freeman and Forman. Lyla went above and beyond to meet all our expectations, would highly recommend.
Thank you Adam for taking the time to leave us your stunning recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been speaking to Lyla in the lettings department recently whilst looking for a house to rent in Uckfield. I have found the whole team to be professional and Lyla has been especially friendly and helpful going out of her way to try to find the perfect house for us.
Many thanks for your outstanding 5* review and your generous comments Suzanne. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing customer service with Freeman and Foreman Uckfield. Thank you for being so patient and understanding, I would highly recommend. Special thanks to Lyla for such great communication, keeping us updated with everything so quickly.
Thank you Lee for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMatthew came to give us a valuation and was very thorough and professional. He followed up with a letter that reflected everything he said at our meeting. He understood what we felt about our home
Thank you Nigel for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleCharlotte has been an absolute superstar in keeping us updated on the purchase of our property, she knew what we were looking for and found us our dream home. Would highly recommend Charlotte and team Robertsbridge if you are looking to sell or buy! They will not disappoint!
Thank you Fiona for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
4/5
GoogleFelicity is fantastic. I have autism and she is very kind and compassionate about that and the way it effects my communication with the company. The company can be a little expensive but they do a good thorough job and give peace of mind!
Many thanks for the great 5* review and your kind words Leo. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 1 Bronze and 1 Best in County ESTAS 2021 winners
2020 1 Silver ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Eastbourne has the most, with 204 reviews rated 4.6 out of 5, followed by Tonbridge with 204.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award. The group and its branches have also won 1 other industry award since 2020.
