★★★★★ 5/5
GoogleFreeman Foreman helped me last year when I was looking for my new home. They were a great help and found somewhere suitable really quickly. Toby called me this week to check in after a year of being in my new place, and I really appreciated the gesture. He was kind and professional and it's comforting to know he took the time to follow it up and see if I needed anything. Great work!
Katie · 16 April 2025 · Freeman Forman Uckfield (94D)
Agent replied · 22 October 2024
Thank you for your brilliant 5* review and thank you for your kind words Katie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from toby helped us get the flat and was very welcoming
Brandon · 16 April 2025 · Freeman Forman Uckfield (94D)
Agent replied · 25 August 2024
Thank you for taking the time to leave us this amazing 5* review Brandon. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleToby helped us get out flat and provided great service very happy thank you Toby!
Marley · 16 April 2025 · Freeman Forman Uckfield (94D)
Agent replied · 25 August 2024
Thank you for taking the time to leave us this tremendous 5* review Marley. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic branch! Prompt and reliable communication. Toby answered all of my queries, and walked me through the whole letting process. Would highly recommend.
Gail · 16 April 2025 · Freeman Forman Uckfield (94D)
Agent replied · 25 August 2024
Many thanks for your marvellous 5* review and recommendation Gail. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFreeman Forman helped me find my first home, Owen was fantastic throughout. I would highly recommend freeman foreman to any potential buyers as they were so helpful and supported me from the start to end of the process 5 stars throughout
India · 16 April 2025 · Freeman Forman Uckfield (94D)
Agent replied · 25 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFirst, I was welcomed nicely at the agency, Janine Anna Toby, everyone really helped me find a home, even though my English is poor, I thought I had no chance, and now my wife and I are shocked that we have a home. Peace and quiet and I have no words. Thank you very much and we recommend Freeman Forman Uckfield Janine you are amazing ❤️
Robert · 16 April 2025 · Freeman Forman Uckfield (94D)
Agent replied · 25 August 2024
Thank you Robert for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleToby from lettings was really helpful, would recommend
Luke · 16 April 2025 · Freeman Forman Uckfield (94D)
Agent replied · 25 August 2024
Thank you for your thoughtful 5* review and recommendation Luke! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Toby in the lettings department, he was very helpful and knowledgeable and answered all the questions I had would highly recommend.
Alan · 16 April 2025 · Freeman Forman Uckfield (94D)
Agent replied · 13 June 2024
Many thanks for the fantastic recommendation and 5* review Alan. Kind regards, Lucy, Customer Relations.
★★★★★ 2/5
GoogleRude and most aggressive customer support.
Anne · 11 April 2025 · Freeman Forman Tunbridge Wells
Agent replied · 26 April 2025
Hi Anne, we apologise for any negative experience you had with our customer support. We strive to provide excellent service and would be happy to address any concerns you have. Thank you for bringing this to our attention. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have.
Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleDisappointed they try to rip you off and lying about Landlord sold the property and the lies we find out landlord still own the property
we just had 2 weeks old Newborn baby the send me sec 21 never paid late I paid 6 months front
Hopefully no one going to that place not good for renting and stuff is not good at all!!!
Baz · 10 April 2025 · Freeman Forman Eastbourne
Agent replied · 16 June 2024
Hello Baz,
Thank you for sharing your experience with us. I'm sorry to hear about the issues you've encountered. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Zachary · 6 April 2025 · Freeman Forman Uckfield (94D)
Agent replied · 18 May 2025
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleAbsolutely five star and wouldn't hesitate to use again. Millie was fantastic and in a process where solicitors hide behind voicemail and you can't get any answers, she was the one throughout who was there, available and willing and always got back to you. A problem solver and a do'er. Thankyou Millie and the rest at the Tonbridge Freeman + Foreman. Highly recommend.
Geoff · 6 April 2025 · Freeman Forman Tonbridge
Agent replied · 16 April 2026
Thank you for your 5* review and recommendation Geoff. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI bought my forever home with Freeman Forman. There were a few struggles during the conveyancing as it was grade 2 listed, but Matt was always very responsive and helpful throughout.
Doug · 6 April 2025 · Freeman Forman Robertsbridge
Agent replied · 13 June 2025
Thank you for your glowing 5* review Doug. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Zachary · 2 April 2025 · Freeman Forman Uckfield Sales
Agent replied · 22 April 2025
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleI cannot recommend Freeman Forman enough. They organised the exchange of a complicated chain of properties, in a friendly and professional manner. Particularly outstanding were Hector, Stuart and Anthony (Who has now retired). It was worth every penny of the fee and I couldn't be more grateful.
Jayne · 27 March 2025 · Freeman Forman Tunbridge Wells
Agent replied · 13 June 2025
Thank you Jayne for your terrific 5* review and for your complimentary comments. Many thanks for your kind recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe worked on the sale of our home with Arnaud, Jess, Milly and Meg. It was a tough process all round given the market. When we finally found a buyer the process got really tough. It was a demanding and often unreasonable situation, however they maintained decorum professionalism and humour throughout. They were always "on it" depsite how tough it must have been for them with stamp duty changes, complex chains and so forth. We finally exchanged today and are looking forward to our next adventure. If we ever move again (which based on this experience is a dreadful thought) I would do it with the crew at Freeman Forman. They made the process bearble, managed our stress for us and were really good to work with all round.
Gareth · 21 March 2025 · Freeman Forman Tonbridge
Agent replied · 16 April 2026
Hi Gareth,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Arnaud, Jess, Milly, and Meg were able to support you through such a challenging process with professionalism and humour. We wish you all the best in your next adventure and hope to assist you again in the future.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleBought a bungalow. Dealt with Katie. She's brilliant. Very quick to respond on any issue. She's a credit to the company.
Edward · 21 March 2025 · Freeman Forman Heathfield
Agent replied · 26 April 2025
Thank you for leaving us your superb 5* review Edward. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFreeman Forman were incredibly helpful throughout our entire purchasing process. Hector and Ebony were always happy to answer any questions we had or resolve any concerns efficiently. Thanks to them, our whole process from offer to exchange was miraculously fast, and we both highly appreciated their support and guidance throughout the period.
Alex · 20 March 2025 · Freeman Forman Tunbridge Wells
Agent replied · 26 April 2025
Thank you for your terrific 5* review and for your complimentary comments Alex. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly, efficient & easy to deal with. Thanks very much!
Jo · 15 March 2025 · Freeman Forman Tunbridge Wells
Agent replied · 16 April 2026
Thank you for your glowing 5* review Jo. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic company. Great communication throughout the whole process. Couldn’t have asked for a better experience. Felicity & Daisy are a credit to the company you should be very proud.
Thank you ⭐️
Jason · 14 March 2025 · Freeman Forman Eastbourne
Agent replied · 25 April 2025
Thank you for your terrific 5* review and for your complimentary comments Jason. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFreeman Foreman have been amazing start to finish. The marketing was brilliant and they sold our home very quickly.
Hector did a lot of our viewings, he was highly professional, gave us really helpful feedback and updates throughout.
Ebony managed a lot of the final stages to get the sale over the line. She was extremely helpful and personable. Ebony took away a lot of the stress and kept the sale moving well ahead of the stamp duty changes which was much appreciated. I would highly recommended Freeman Foreman and would not hesitate to use them in our next sale.
Kate · 13 March 2025 · Freeman Forman Tunbridge Wells
Agent replied · 9 September 2025
Thank you Kate for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEbony & Hector have been extremely helpful with great communication in assisting us in finding our new home as a FTB, it’s nice to find an estate agency with a personal touch
Liv · 13 March 2025 · Freeman Forman Tunbridge Wells
Agent replied · 9 September 2025
Thank you for your wonderful 5* review Liv! We're thrilled to hear that Ebony and Hector provided you with excellent service and communication during your home search. It's great to know that you felt the personal touch we strive to offer. Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI cannot praise Freeman Forman enough. Charlene in particular has been absolutely amazing throughout this whole process dealing with both my sale and purchase. Jamil was equally helpful and friendly throughout! Every time I have been into the office the team are friendly and fun and a pleasure to be around. I would not chose another agent to deal with the sale of my property and hopefully future purchases going forward. I have moved many times and I can honestly say that Charlene and the team are absolute superstars. They don’t walk away when the deal is done, they work as a team with you to get the sale and purchase through as quickly and seamlessly and stress free as possible. Love them!
Claire · 12 March 2025 · Freeman Forman Eastbourne
Agent replied · 13 April 2025
Hello Claire,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Charlene, Jamil, and the rest of our team made your experience with Freeman Forman so positive and enjoyable. Your kind words mean a lot to us, and we look forward to assisting you with any future property needs.
Best wishes,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI’ve been into a few estate agents in town and Freeman Forman were by far the most friendly and welcoming. Offering me a tea as they took me through the properties they potentially had for me. Would highly recommend!
Linda · 1 March 2025 · Freeman Forman Uckfield (94D)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
