5/5
GoogleThanks Freeman Forman for a great service, and Millie for helping us get over the line!
Agent replied · 15 June 2024
Many thanks Jordan for your amazing 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more
★★★★★
1,090 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,090 reviews on three platforms, rated 4.7 out of 5 overall.
1,051
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
Our offices
Freeman Forman's nine offices, most reviewed first. Each has its own page.
- Freeman Forman Eastbourne44 Terminus Road, Eastbourne, BN21 3LP204 reviews · 204 on Google (4.6)11 in the last 90 days
- Freeman Forman Tonbridge146 High Street, TN9 1BB204 reviews · 166 on Google (4.9)2 in the last 90 days
- Freeman Forman Uckfield (94D)94D, High Street, TN22 1PU177 reviews · 139 on Google (4.8)8 in the last 90 days
- Freeman Forman HeathfieldThe Mews, Station Road, Heathfield, TN21 8LD175 reviews · 137 on Google (4.6)5 in the last 90 days
- Freeman Forman Uckfield Sales94D High Street, Uckfield, TN22 1PU, TN22 1PU174 reviews · 135 on Google (4.8)8 in the last 90 days
- Freeman Forman Robertsbridge55 High Street, Robertsbridge, TN32 5AN163 reviews · 125 on Google (4.9)5 in the last 90 days
- Freeman Forman Tunbridge Wells22-24, High Street, TN1 1UX152 reviews · 114 on Google (4.5)5 in the last 90 days
- Freeman Forman LewesThe Green, Road, Ringmer, Lewes, BN8 5QE71 reviews · 33 on Google (4.8)1 in the last 90 days
- Freeman Forman CranbrookField End, High Street, Hawkhurst, TN18 4AB38 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 1,050 reviews on Google only. Show every review
Google5/5
GoogleJess & Arnaud were exemplary throughout our sale process.
Agent replied · 15 June 2024
Thank you Jason Lello for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMillie has been amazing through out our search for a property. She made us feel at ease through out the whole process and gave us some fantastic options regarding our finances and recommended solicitors and could not ask for a better agent. Thank you Millie
Agent replied · 15 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Fred. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have just completed on a property, and Jess and everyone at Freeman Foreman have been fantastic from start to finish. Jess called us regularly to keep us informed throughout the process and we would 100% recommend to anyone looking to buy or sell a property.
Agent replied · 15 June 2024
Thank you for taking the time to leave us your 5* review and recommendation Ben Cosentino! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleFinalised my sale recently through these guys and from start to finish all members of the team at Freeman Forman were fantastic. Megan, Jess, Arnaud, Millie and everyone else were always very easy to get hold of, patient, understanding and reassuring and worked tirelessly in getting my sale over the line. If you want a proactive, approachable estate agent look no further, these guys are brilliant.
Agent replied · 15 June 2024
Thank you for the glowing review, Joe! We are thrilled to hear that Megan, Jess, Arnaud, Millie, and the rest of our team provided you with excellent service throughout your sale. We appreciate your kind words and are delighted that we could make the process smooth and reassuring for you. Thank you for choosing Freeman Forman Estate Agent Tonbridge!
4/5
GoogleJess, Arnaud and the team at Freeman, Forman have just handled the sale of our house in Tonbridge and have been brilliant. They have excellent systems of communication which meant we were kept in the loop throughout the process leading to our exchange. Jess was a driving force in getting things finalised and her calm, positive and professional approach was very much appreciated. We cannot thank you enough.
Agent replied · 15 June 2024
Many thanks Beverley for the great review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJess, Arnaud, Megan and the team at Freeman Foreman Tonbridge have just helped us buy our forever home, as well as managing the sale of our current one. Throughout the whole process they have been professional, polite, helpful, and very diligent - not to mention extremely patient in putting up with our never-ending phonecalls and emails requesting updates! We can't recommend them highly enough! Tom & Sarah
Agent replied · 15 June 2024
Many thanks for the fantastic recommendation and 5* review Tom. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe could not be any happier with the service all at freeman foreman provided. From start to finish Arnaud, megan, Millie and jess have been outstanding. Communication is excellent and they make you feel that finding a buyer for you is their top priority. Weekly catch up is very reassuring and informative. Towards the end of the sales process Megan was fantastic at keeping things on track for an important deadline and we couldn't be more grateful. Thank you so much!
5/5
GoogleWe just sold our 3 bed semi-detached home with Freeman Forman and have been very happy. Arnaud and his team worked hard to list the property quickly and with great photos and virtual tour. The Freeman Forman team managed what turned out to be a bit of a complex chain flawlessly too, Jess was exceptionally helpful! They spent a lot of time answering questions and were always friendly and professional, a real joy to deal with which made a stressful process much more bearable! I would highly recommend them to anyone hoping to sell their home.
Agent replied · 15 June 2024
Thank you Lauren Dadswell for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFirst class. Professional, efficient, supportive, experienced. Highly recommend. Provide a top class service.
Agent replied · 16 April 2026
Thank you Emma for your terrific 5* review and for your complimentary comments. Many thanks for your kind recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team at the Freeman Forman office in Tonbridge, Kent sold my flat. A massive thank you in particular to Megan for being brilliant throughout this process. It was really tricky with the property management company, but throughout all this Megan was unwaveringly professional, patient, positive and reassuring and she kept the buyer engaged and on-side, preventing the chain from collapsing. Thank you!
Agent replied · 16 April 2026
Thank you for taking the time to leave us this tremendous 5* review Adam. Kind regards, Lucy, Customer Relations.
5/5
GoogleHaving had an unsuccessful experience with our first estate agent in Tonbridge, Arnaud was recommended to us. He was very proactive and reassured us that his team would give us the service we were looking for and that they would work with us to sell our house. Millie and Jess were a pleasure to deal with. Unflappable and friendly yet professional. Plenty of viewings and regular updates. There was mad rush at the end to beat the stamp duty changes but Millie helped us get it over the line. Hope I never have to do this again, but if I did I would not hesitate to call Freeman Forman
Agent replied · 16 April 2026
Thank you for your kind review! We're so happy that Arnaud and our team were able to provide you with a successful and stress-free experience while selling your house. We appreciate your trust and hope to work with you again in the future. Best regards from the Freeman Forman team! Kind regards, Lucy, Customer Relations.
5/5
GoogleBest service, cannot thank you enough for our gorgeous new home.
Agent replied · 16 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe’ve had the absolute pleasure of working with Janine at UCKFIELD Freeman Foreman, who looks after our rental properties. Janine is simply outstanding, her organisation, professionalism, and genuine care for her clients are second to none. She’s always incredibly friendly and approachable, making every interaction a positive one. What truly sets Janine apart is her thoughtfulness and dedication. She consistently goes above and beyond to ensure everything runs smoothly, and her attention to detail is impeccable. Over the years, we’ve come to rely on her expertise and unwavering commitment, and we can’t thank her enough for all she has done for us. Janine is an absolute credit to Freeman Foreman and a shining example of how property management should be handled. We couldn’t recommend her highly enough!
Agent replied · 23 January 2025
Thanks Harriet for the excellent 5* review and recommendation! Thanks for your thoughtful comments about Janine and our Uckfield team. Best wishes, Lucy, Customer Relations.
5/5
GoogleSuch a swift process with Freeman and Foreman in Uckfield. I dealt with Lyla, and she went above and beyond, so accommodating. Thank you so much!
Agent replied · 9 December 2024
Many thanks for the great 5* review and your kind words Rachel. Best wishes, Lucy, Customer Relations.
5/5
GoogleService was excellent and free flowing throughout our house purchase at Freeman and Forman. Lyla went above and beyond to meet all our expectations, would highly recommend.
Agent replied · 9 December 2024
Thank you Adam for taking the time to leave us your stunning recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been speaking to Lyla in the lettings department recently whilst looking for a house to rent in Uckfield. I have found the whole team to be professional and Lyla has been especially friendly and helpful going out of her way to try to find the perfect house for us.
Agent replied · 9 December 2024
Many thanks for your outstanding 5* review and your generous comments Suzanne. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing customer service with Freeman and Foreman Uckfield. Thank you for being so patient and understanding, I would highly recommend. Special thanks to Lyla for such great communication, keeping us updated with everything so quickly.
Agent replied · 9 December 2024
Thank you Lee for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe wonderful team at freeman forman’s provided us with an exceptional level of customer service- we would highly recommend them to everyone. Toby went above and beyond to seamlessly get us through the process to find our beautiful new home and has kindly checked in with us several times since. Nothing was ever too much of an ask from him, even when we had a few of our own obstacles during the process. Thank you Toby!
Agent replied · 9 December 2024
Thank you for your glowing 5* review and recommendation Sophie. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleDealt with the Uckfield Freeman Foreman lettings team on the phone. They were very informative and helpful. Making the whole process easy. Toby was very informative on the next steps to take as a potential tenant. Very pleased with the customer service. Highly recommend!
Agent replied · 23 November 2024
Hello Bradley, thank you so much for your 5* review! We're delighted to hear that Toby and the Uckfield lettings team made the process easy and informative for you. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleI worked with the Lettings Team earlier this month with a Family Member moving - I found all of the Team very helpful and informative throughout the whole process. Thanks Freeman Foreman!
Agent replied · 23 November 2024
Many thanks for your fantastic 5* review Aimee. I will of course pass on your kind hearted words to our Uckfield branch. Best wishes, Lucy, Customer Relations.
1/5
GoogleNo chance of getting your valuation unless you tell them you want a quick sale? I can't say for sure but after 2 weeks and 4 calls it's still not here...
5/5
GoogleSophie and her team were so helpful and informative when I went into their branch to begin my property search. Such a great experience with her and the team !
Agent replied · 22 October 2024
Thank you for taking the time to leave us this amazing 5* review Jack. Kind regards Lucy, Customer Relations.
5/5
GoogleToby and the team at Uckfield were fabulous organising a collection of signs for the Children's Respite Trust for our charity Golf Day. They were professional, generous and all round brilliant - thank you!
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review Abigail! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Freeman Forman and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 2021
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
- BronzeESTAS 2021: Sales, South East (Sussex)Uckfield Sales
- Best in County (1)ESTAS 2021
- East Sussex: Sales, Uckfield Sales
2020 1 Silver ESTAS 2020 winners
- SilverESTAS 2020: Sales, South East (Kent)
Source: ESTAS winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Freeman Forman
Which Freeman Forman office has the most reviews?
Eastbourne has the most, with 204 reviews rated 4.6 out of 5, followed by Tonbridge with 204.
Where are the Freeman Forman offices?
The nine Freeman Forman offices, by town:
- Cranbrook: Field End, High Street, Hawkhurst, Cranbrook, TN18 4AB
- Eastbourne: 44 Terminus Road, Eastbourne, BN21 3LP
- Heathfield: The Mews, Station Road, Heathfield, TN21 8LD
- Lewes: The Green, Road, Ringmer, Lewes, BN8 5QE
- Robertsbridge: 55 High Street, Robertsbridge, TN32 5AN
- Tonbridge: 146 High Street, Tonbridge, TN9 1BB
- Tunbridge Wells: 22-24, High Street, Tunbridge Wells, TN1 1UX
- Uckfield (94D): 94D, High Street, Uckfield, TN22 1PU
- Uckfield Sales: 94D High Street, Uckfield, TN22 1PU, TN22 1PU
Has Freeman Forman won any awards?
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award. The group and its branches have also won 1 other industry award since 2020.
