Trusted Agent profile
★★★★★
1,090 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,090 reviews on three platforms, rated 4.7 out of 5 overall.
1,051
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
Freeman Forman's nine offices, most reviewed first. Each has its own page.
Showing 1,050 reviews on Google only. Show every review
5/5
GoogleFriendly, helpful and all round lovely experience. Millie, couldn’t have been more helpful, kept us up to date with what’s going on (when our solicitor did not) and generally went above and beyond. The rest of the team were also very helpful and polite. Freeman and Foreman weren’t even acting as our estate agent but, whenever we decide to move home again they will definitely be first on the list represent us. Last thing to say is BIG thank you!
5/5
GoogleWe bought a house in Tonbridge at the end of 2024 - Millie at Freeman Forman helped us with the move and did a fantastic job. She was very knowledgeable about the process and was happy to help with any knowledge gaps we had as first time buyers. When dealing with renegotiations / with difficult conversations with conveyancers, Millie was always very happy to help produce a good outcome and keep the transaction moving forward. Would recommend using Freeman Forman if moving around the Tonbridge area.
Many thanks for your marvellous 5* review and recommendation Ben. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe whole team were excellent throughout the whole marketing, selling and sales progression process. Fast, efficiency and great communication. Millie was a delight to work with, as my main point of contact, and Jess was equally great when it came to managing the exchange of contracts throughout the whole chain. Everyone in the office had a positive can do attitude. Thank you.
Thank you for taking the time to leave us this tremendous 5* review Matthew. Kind regards, Lucy, Customer Relations.
5/5
GoogleI really dislike the whole selling process for property, so using Freeman Foreman in Tonbridge was an absolute breath of fresh air! Just to give a bit of context to this statement, from the moment my property was valued until the day of completion, communication from the team, but in particular Millie, was first class. I got a catch up call every Monday giving me all the stats regarding viewings etc. Everytime someone viewed the property the team got proper feedback which enabled me to ensure I was doing all I needed to sell the property and get the best price. An absolutely fantastic team and a breath of fresh air in estate agencies, they are brilliant and I can't say enough to recommend them!
Thank you Karen for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleFreeman Foreman have been great, very professional and always keep us involved with regular update calls and check ins. Definitely recommend, you get one key contact so not having to be passed around the team. Megan was assigned to our move and she was brilliant.
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely brilliant service from all at freeman foreman. Millie did exceptional getting our property sold thanks so much. Would definitely recommend.
Thank you so much for your wonderful 5* review Claire! We're thrilled to hear that Millie and the team provided you with exceptional service and successfully sold your property. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleReal pleasure to deal with Millie for our house purchase. It was quite a drawn out transaction but Millie and the team at FF kept us up to date regularly and were always super helpful and responsive. Thank you Millie!
Many thanks Cindy for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleFreeman Forman, and particularly Megan, provided outstanding support throughout the process of buying our first property! Their expertise and dedication made the experience seamless. We highly recommend their services and will undoubtedly turn to them again in the future!
Many thanks Ollie for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJess and the team at Freeman Foreman Tonbridge have been fantastic. They have been competent, professional and nothing was too much trouble. They have been a pleasure to work with.
Thank you for your glowing 5* review Elizabeth. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleOutstanding service from Jess and the entire team, from start to finish. There were some unexpected obstacles along the way but they did their utmost to keep us sane as we navigated our way through. Very, very impressive.
5/5
GoogleVery impressed, a great team and always on hand to help. Made it all possible for us. Big thank you to you all, once again.
Many thanks Jason for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic team at Tonbridge. Jess and her team has been really helpful and patience with our purchase. we highly recommend them and hope to work with them again in future. Well done and thank you.
Thank you for taking the time to leave us this great 5* review and recommendation Zalanoz. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Freeman team was excellent - they handled the sale really well. Special Megan kept me informed & updated all the time . Highly recommend anyone looking to sell property to talk to Freemans.
Hi Xin, Thank you so much for your wonderful 5* review! We're thrilled to hear that Megan and the team provided excellent service and kept you well-informed throughout the sale process. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleThroughout the whole process, from property valuation to completion, the Freeman Forman Tonbridge team have been very professional and helpful. Despite the sale taking longer than we'd all wanted, they consistently kept me up to date with information, and chased the other parties when updates were needed. Special mention to Jess who consistently chased and kept the transaction moving. Thank you again to the entire team.
Philip thank you for your wonderful 5* review! We're delighted to hear that you found our team professional and helpful throughout the process. Jess and the entire team appreciate your kind words. Best regards, Lucy, Customer Relations Team
5/5
GoogleVery helpful and professional team, and the whole buy sell process was done smoothly!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful. A big thanks to Jessica and the team. Made the move down here much easier. Jessica keep me in the picture all through out Helping me by answer questions on how it's done.
5/5
GoogleWe experienced excellent & seamless service. Specially great follow up & coordination by Jessica to ensure smooth flow of process. Kudos to the entire team of Freeman Forman. Thank you so much.
Hi Jayaprasad Nair, thank you for sharing your positive experience with us. We are delighted to hear that Jessica provided you with excellent service and made the process smooth for you. We appreciate your kind words and will pass on your feedback to the entire team. Kind regards, Lucy, Customer Relations.
5/5
GoogleMille and the team in Tonbridge have been absolutely amazing. Millie has helped us to buy our house, she has worked very hard and kept pushing the sale when things were moving slowly. She kept us informed at every step of the way and chased relevant people when needed. If we ever go to sell our property I wouldn't hesitate to use Millie and the team. 5* customer service! Thank you for all your hard work, it means the world to us.
5/5
GoogleFrom the very start Jess went above and beyond for us. Our journey ended up being a lot longer than expected but Jess kept us up to date at all times and did her very best to solve any problems that popped up. Wouldn’t hesitate to recommend Freeman Forman Tonbridge.
Thank you for your terrific 5* review and thank you for your recommendation Annmarie. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have been incredibly impressed with Freeman Forman in Tonbridge! The house buying process can feel really daunting for first time buyers but the whole team at Freeman Forman have made us feel comfortable, explained the entire process to us, kept us updated every step of the way and been happy to answer any questions. Their communication is fantastic and we can’t thank them enough for their help!
Thank you for taking the time to leave us this amazing 5* review and your kind words Chris. Kind regards Lucy, Customer Relations.
5/5
GoogleFreeman Forman have been excellent to work with from the moment of our first encounter with them. Arnaud was great in putting our offer forward in the best possible light. From there we dealt with Megan who was excellent in responding to queries and so proactive in keeping us up to speed with the goings on along the chain which can be so unclear. She was very quick to respond to any queries, and was cheerful and friendly at every encounter. We would very definitely use them. Thank you Megan, Arnaud and the team.
Thank you Sally for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe changed agents to Freeman Forman after 10 months of very little activity. Freeman Forman were like a breath of fresh air and much more proactive in marketing our property and keeping us up to date. It was post offer though that they really earned their commission. Jess was outstanding at keeping things moving, particularly in keeping the solicitors on their toes, including navigating a last minute panic, and ultimately making our sale happen. Would highly recommend.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Peter! Kind regards, Lucy, Customer Relations.
5/5
GoogleSeamless Experience with Freeman Forman at Tonbridge Megan and the team at Freeman Forman in Tonbridge provided an exceptional service throughout my home buying journey. Megan always offered valuable insights, ensuring a smooth and efficient process and her personalized approach and attention to detail made the experience truly enjoyable. Highly recommend Freeman Forman for anyone in the area seeking top-notch real estate assistance.
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad such an amazing experience with Freeman Forman, couldn't recommend them more! Feel so grateful to have had the support of Millie, Jess and Megan. They supported us from start to end, explaining everything and providing regular updates. Their service is just five star! Going above and beyond at every opportunity!
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
ESTAS awards by year, 20212021 1 Bronze and 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
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Eastbourne has the most, with 204 reviews rated 4.6 out of 5, followed by Tonbridge with 204.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.
