5/5
GoogleRating only, no written review.
Trusted Agent profile
Fraser & Co estate agents in Barnet, Westminster and Hounslow
★★★★★
504 reviews across 4 offices and 2 platforms
Fraser & Co has four offices, in Barnet, Westminster (two offices) and Hounslow. Together they have 504 reviews on two platforms, rated 4.4 out of 5 overall.
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Our offices
Fraser & Co's four offices, most reviewed first. Each has its own page.
- Fraser & Co Colindale Estate Agents5 Charcot Road, Colindale Avenue, London, NW9 5HG, NW9 5HG237 reviews · 196 on Google (4.6)6 in the last 90 days
- Fraser & Co London New HomesUnit 12 West End Quay, 1 South Wharf Road, Paddington, London, W2 1JB, W2 1JB221 reviews · 162 on Google (4.3)13 in the last 90 days
- Fraser & Co London West EndUnit 12 West End Quay, 1 South Wharf Road, Paddington, W2 1JB, W2 1JB216 reviews · 158 on Google (4.3)13 in the last 90 days
- Fraser & Co Kew Bridge & Brentford571 Chiswick High Road, London, W4 3AY, W4 3AY87 reviews · 29 on Google (4.2)4 in the last 90 days
Latest reviews from every Fraser & Co office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleA great experience and an excellent service. They care about their customers.
5/5
GoogleMost recently we used Lock8 to find our tenants. The aftercare customer from the team was brilliant.
5/5
GoogleGreat team working over there. They are quick, responsive and very helpful. The process was so easy to rent through them. Thanks to all of you, Shivam and Sami.
5/5
GoogleWe stayed in property managed by Lock 8 Estates for one year. They were always very kind, helpful and responsive. I would recommend this estate agency to anyone.PositiveResponsiveness, Professionalism
5/5
GoogleAmazing service, great team! They had let out our property above our commercial unit in Southgate within 2 weeks! Good job guys! Definitely recommend!
5/5
GoogleWe’ve purchased a apartment nearby- Amazing team and good service. The staff here are very responsive, helpful and patient. Definitely will work with this company in the future and highly recommend it to everyone!
5/5
GoogleWe came across a few very different experiences when I was looking for a property in London in August 2021. Lock 8 Estates is one of the most can make us believe that they are truly professional, authentic and understanding what we are looking for. A memorable and responsive service before and after I rented my property, 'no doubt' is the only comment of their genuine high quality service. My wife and I, especially, thank you for the help of Lock 8 Estate colleague Mr. M Mustapha, Rami and Sami. If anyone comes to me for a property agent referral. Definitely Lock 8 Estates is my first choice. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would say They’re one of the best. I request Saturday night for one of the property for viewing and Sunday morning they quickly responded back and told us we can do viewing on Sunday even. They’re open on Sunday’s as well. That’s good thing for the professional people. We viewed property Sunday and within 5 days everything worked out and less then seven days I got the keys. They are very helpful for paper work and they gives you guidelines for other things. They also helps you to find property in your budget at good location. I would give them 5 ⭐️.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOne year ago, I rented a flat from Lock8. A professional team made me the first impression. Today, the moving out day, the boss found me and my daughter hard to carry lots of luggages by tube, and was nice to take us to London Euston Train Station. What an impressive and kind person. I have to write my appreciation here. Boss, you are doing good deeds every day as you say. Thank you, sir! Thank you, Lock 8.
4/5
GoogleLock8 generally provides a good service to landlords but there are several areas where improvements could be made; such as more frequent updates on the status of credit checks and viewings conducted. Also had an issue with the dating of a contract but this issue was remedied relatively quickly upon notifying the agent of the mistake. The rates offered are relatively competitive compared to others in the area and Mustapha is always there to give a dedicated, personalised service! Thank you again for your hard work boys!
5/5
GoogleThey’ve been very efficient and helpful, they work on weekends too, helped us get tenants in within a week. They charged us commission of one year’s rent up front tho even we just got 6 months rent from overseas tenants, not sure if that’s how agents work? But overall, very helpful!
5/5
TrustpilotCuttly is a cut above the rest
I've been promoting my art and looking for a job at the same time so Cuttly was the perfect solution. From my research, the analytics are 100% accurate and they update faster than Google Analytics. The free service is excellent but if I had to track more than a couple of links I would sign up for the subscription service. As a former New Yorker who now lives in Australia, I'm having major US quality customer service withdrawal. Cuttly reminded me of the good old days:)
5/5
GoogleMoving house is stressful, no one will say any different. You’re trying to juggle the end of one tenancy and the beginning of another, there is paperwork, checks and of course packing everything to move. I’m happy that we were with Fraser for the latest move and property we had (February 2021). Nazim was a pleasure to deal with and always made time to handle all the calls and questions we had which helped alleviate so many worries and made that side of the process as painless and as smooth as possible. I would happily recommend them and hope to use them again in the future should we be renting or buying again in the future.
Agent replied · 22 October 2024
Hi Cero, We completely understand how stressful moving a house can be and we can’t thank you enough for the kind words about Nazim and our Team. Your review means a lot to us and lets us know we’re on the right track :) Best Wishes, Fraser & Co Team
5/5
GoogleAs an overseas buyer, Fraser & Co had provided excellent one-stop service and took care of the property handover on my behalf, including snagging, reaching out for tenants and managing the tenancy. Credits must go to to Nazim and Clare who had given me a big help in securing a tenancy within a very short period of time. They were professional, responsive and took care of all the issues with dedication all along the process. I would have no hesitation to recommend them to others.
Agent replied · 22 October 2024
Dear Christopher, Thank you so much for taking the time to send this! We’re so happy that you had a great experience with us and especially being abroad. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We will pass on your thank you to Nazim and Clare. If there are any issue at all, please fell free to contact us. Best Wishes, Fraser & Co Team
5/5
TrustpilotA fantastic team is working on this…
A fantastic team is working on this project. Support works very quickly and always responds to any queries. A few times we asked for tools they didn't have, and they immediately developed a solution specifically for our needs.
5/5
TrustpilotNo words can expresse the excellent…
No words can express the excellent customer service. I highly recommend Cuttly.ly. Prompt, professional and quality service and team. Thank you very much.
5/5
TrustpilotVery Responsive
What I love about the cuttly team is, they respond very very quickly and care about their customers.
5/5
TrustpilotAmazing service and great customer…
Amazing service and great customer support.
5/5
TrustpilotBig customer-service improvement
Gotta give it up to Patryk and team, they've really stepped up customer-service & the product from when I wrote my first review 18 months ago. It's now a viable alternative to the other .lys, and often more affordable. Congrats Cutt.ly! Warner
5/5
TrustpilotBig customer-service improvement
Gotta give it up to Patryk and team, they've really stepped up customer-service & the product from when I wrote my first review 18 months ago.
5/5
TrustpilotPhenomenal Customer Service
The customer support team provided prompt and helpful answer to all my questions. They made the entire process of signing up for a subscription easier. I would definitely recommend Cuttly
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Fraser & Co
Which Fraser & Co office has the most reviews?
Barnet has the most, with 237 reviews rated 4.5 out of 5, followed by London New Homes with 221.
Where are the Fraser & Co offices?
The four Fraser & Co offices, by town:
- Barnet: 5 Charcot Road, Colindale Avenue, London, NW9 5HG, Barnet, NW9 5HG
- Hounslow: 571 Chiswick High Road, London, W4 3AY, Hounslow, W4 3AY
- London New Homes: Unit 12 West End Quay, 1 South Wharf Road, Paddington, London, W2 1JB, Westminster, W2 1JB
- London West End: Unit 12 West End Quay, 1 South Wharf Road, Paddington, W2 1JB, Westminster, W2 1JB
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