Trusted Agent profile

Fraser & Co estate agents in Barnet, Westminster and Hounslow

4.4

★★★★★ Great

504 reviews across 4 offices and 2 platforms

Fraser & Co has four offices, in Barnet, Westminster (two offices) and Hounslow. Together they have 504 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

443

Reviews on Google

All 4 offices

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

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Our offices

Fraser & Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Fraser & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Always great quick thoughtful service and they have always found and looked after good tenants. Very pleased with their service - from purchasing to letting and maintaining. Definitely a five star company.

Maiko · 25 April 2024 · Fraser & Co Colindale Estate Agents

Agent replied · 22 October 2024

Dear Maiko, Thank you so much for taking the time and giving our Colindale branch a 5-star review. We are so pleased to hear that you are happy with our services. Thank you for your recommendation and your kind words. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

1/5

Google

Rating only, no written review.

Nick · 24 April 2024 · Fraser & Co Kew Bridge & Brentford

Agent replied · 22 October 2024

Hi Nick, We are sorry to see that you have left us a 1 star review. However, our records show no history of yourself with our agency. Please contact us directly for us to investigate this issue further and for us to assist with this.

5/5

Google

It was my first experience with Fraser & Co and I'm really happy with them! From viewing to contract signing it took only a couple weeks. Special Thanks to Mr Nazim who was my contact during those weeks and always provided quick updates.

Gelson · 24 April 2024 · Fraser & Co Kew Bridge & Brentford

Agent replied · 22 October 2024

Dear Gelson, Thank you so much for taking the time to send this! We’re so happy that you had a great experience with our Kew Bridge & Brentford office. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We will pass on your kind word to Nazim. If there are any issue at all, please feel free to contact us. Best Wishes, Fraser & Co Team

5/5

Google

Exceptional Service and Expertise from Letting Agent Nazim I recently had the pleasure of dealing with Nazim during my search for a rental property, and I am compelled to share my excellent experience. From the outset, Nazim exhibited a remarkable blend of professionalism and warmth, turning what is often a daunting experience into a seamless and enjoyable process. As someone with a background in the property industry, I was immediately struck by Nazim's extensive knowledge and expertise. It was evident that he possesses a deep understanding of the property market, which he utilises to the benefit of his clients. His guidance was invaluable, ensuring that everything was in order and that I was fully prepared for each step of the letting process. Moreover, Nazim's engaging personality and genuine care for his clients played a significant role in my decision to rent my current home. It's rare to encounter a letting agent who not only meets but exceeds expectations, making sure that his clients are comfortable and well-informed. For those in search of a rental property, I can wholeheartedly recommend Nazim as a trusted advisor who will go above and beyond to find the perfect fit for your needs. His dedication to his clients is apparent, and his affable nature makes every interaction a pleasure. Selecting a property is a significant decision, and having Nazim as your agent ensures that this critical choice is made with the utmost confidence. His exceptional service is a benchmark in the industry, and I am delighted to have had the opportunity to benefit from his expertise. In summary, Nazim is a standout letting agent whose proficiency and approachable demeanor affirm his reputation as a top-tier professional in the property sector. For a smooth and personable property letting experience, look no further than Nazim.

SFH · 24 April 2024 · Fraser & Co Kew Bridge & Brentford

Agent replied · 22 October 2024

Dear SFH, Thank you so much for taking the time and giving our Kew Bridge and Brentford branch a 5-star review in particular our Nazim. We are so pleased to hear that you had such a positive experience with Nazim and he ensured everything went as smoothly as possible for you and made the whole process enjoyable. Thank you for your kind words, we will ensure these are passed onto Nazim. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

5/5

Google

Having had the pleasure of renting from Fraser and Co. for a fair few years now, I’m consistently impressed regarding the team’s ability and willingness to help. This is particularly true of Nazim, who has proven time and time again to go above-and-beyond: proactive, effective, and courteous, finding prompt and practical solutions to any queries, ensuring a happy and comfortable tenancy. A genuine pleasure to deal with, I gladly recommend to anyone moving forward.

Simon · 24 April 2024 · Fraser & Co Kew Bridge & Brentford

Agent replied · 22 October 2024

Dear Simon, Thank you so much for taking the time and giving our Kew Bridge and Brentford branch a 5-star review in particular our Nazim. We are so pleased to hear that you had such a positive experience with Nazim and his team. Thank you for your kind words, we will ensure these are passed onto Nazim. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

5/5

Trustpilot

Recommended

Recommended shortlink service, easy and simple. There was only some small issue with payment processor getaway, all resolved or in process of resolving with customer support, continuing to use cuttly. Thanks

Miro · 22 April 2024 · Fraser & Co Kew Bridge & Brentford

1/5

Trustpilot

Terrible

Terrible, to be avoided, it is no longer possible to use it without registration, once registered the Links are private, you cannot give it to anyone else as before. They destroyed a service that worked very well.

Daniele · 19 April 2024 · Fraser & Co Kew Bridge & Brentford

Agent replied · 25 July 2025

Thank you for sharing your concerns. We understand the changes may seem inconvenient. The requirement to register ensures that you can fully manage and utilize additional options for your links. While the links are private to protect your data, you absolutely can share your link statistics publicly. This feature is available for registered users and allows you to choose which charts to display publicly, set passwords for accessing statistics, and even download them as PDFs. We aim to provide both enhanced functionality and security.

5/5

Google

Amazing service great team Especially Mr. Edward is a very good and helpful person Thank you

Omar · 17 April 2024 · Fraser & Co Colindale Estate Agents

Agent replied · 12 January 2025

Dear Omar, Thank you so much for taking the time and giving our Colindale branch a 5-star review. We are so pleased to hear that you are happy with our services. Thank you for your recommendation and your kind words about Edward. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

4/5

Trustpilot

You are so helpful all homles and …

You are so helpful all homles and other thank you well done

Ali · 31 March 2024 · Fraser & Co Kew Bridge & Brentford

5/5

Google

Andrew at Fraser's was the consummate professional in handling the sale of my flat, with the right amount of communication at the right time. Great attention to detail, and ability to get the deal done.

Chris · 28 March 2024 · Fraser & Co London West End

Agent replied · 24 October 2024

Dear Chris, Thank you so much for taking the time and giving our London West End branch a 5-star review in particular Andrew. We are so pleased to hear that Andrew was so professional and handled your property sale with great attention to detail and got the deal done. Thank you for your recommendation. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

3/5

Google

Rating only, no written review.

Promise · 26 March 2024 · Fraser & Co Colindale Estate Agents

Agent replied · 22 October 2024

Hi there, Thank you for giving us this 5 star review!

4/5

Google

Rating only, no written review.

Ali · 26 March 2024 · Fraser & Co Colindale Estate Agents

Agent replied · 22 October 2024

Hi Ali,, Thank you for taking the time to give us this 5 star review!

5/5

Google

Rating only, no written review.

Ayman · 27 February 2024 · Fraser & Co London West End

Agent replied · 24 October 2024

Dear Ayman, Thank you for taking the time to leave us 5-stars! Best wishes, Fraser & Co Team

3/5

Google

Rating only, no written review.

W42PZ · 27 February 2024 · Fraser & Co London West End

Agent replied · 24 October 2024

Hi there, We do not have you on record as a client, please let us know how we can help you.

5/5

Google

George helped me find a home very quickly! :]

A · 27 February 2024 · Fraser & Co London West End

Agent replied · 24 October 2024

Dear A S, Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George helped you find your place :) If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

5/5

Google

George was very efficient in the flat finding process. He was also very attentive of any problems that we had and ensured that they were solved quickly and easily during the period of our lease.

Zahra · 27 February 2024 · Fraser & Co London West End

Agent replied · 24 October 2024

Dear Zahra, Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George was attentive and efficient in your apartment search and any issues were resolved promptly. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

5/5

Google

The agent I was dealing with by Fraser was George. I was very happy with his excellent services and how he took care of everything. 100 % recommended. Thanks for the quick and reliable process.

Rauf · 27 February 2024 · Fraser & Co London West End

Agent replied · 24 October 2024

Dear Rauf, Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George provided you with a such excellent service. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

5/5

Google

I has a fantastic experience with George Radcliff from Fraser & co. He presented two excellent properties that met my criteria perfectly. Their professionalism and transparency throughout the process were commendable. I highly recommend Fraser & co.

Adonai · 27 February 2024 · Fraser & Co London West End

Agent replied · 24 October 2024

Dear Adonai, Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George presented you with two great property options for your search and handled this with professionalism. Thank you for your recommendation. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

1/5

Google

Unique in false promises🙂 …

Fatemeh · 25 February 2024 · Fraser & Co Colindale Estate Agents

Agent replied · 22 October 2024

Hi Fatemah, Upon reviewing our records, our property management team along with the operations director have all reached out to you and resolved your issue, promptly. You were please with the resolution and even ensure us that you would remove this review.

1/5

Google

When you want to move out of the rental house, you will be sure to be surprised with a unique collection of uncertainty about the words said by this team. Never trust this team without proof

Kourosh · 25 February 2024 · Fraser & Co Colindale Estate Agents

Agent replied · 22 October 2024

Hi Kourosh we are sorry you had a less than ideal experience. Please email us at info@fraser.uk.com for us to best resolve your issue.

5/5

Google

I has a fantastic experience with George Radcliff from Fraser & co. He presented two excellent properties that met my criteria perfectly. Their professionalism and transparency throughout the process were commendable. I highly recommend Fraser & co.

A · 15 February 2024 · Fraser & Co London New Homes

Agent replied · 10 January 2025

Dear Adonai, Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George presented you with two great property options for your search and handled this with professionalism. Thank you for your recommendation. If you require any further assistance, please don't hesitate to contact us. Best Wishes Fraser & Co Team

5/5

Trustpilot

Overcomes issues of Free services

The Cuttly service overcomes the problems of free services that are usually automatically blocked. There is a greater opportunity to apply chosen domain names rather than restricted url domains. It is worth having the confidence.

Bruce · 17 January 2024 · Fraser & Co Kew Bridge & Brentford

1/5

Google

Fairly unprofessional, always late and need to be solicited on check out procedures. Poor communication across departments result in the tenant wasting time in making sure things get done and important pieces of information do not get missed. If you can work with anyone else I'd recommend you do so unless you have time to waste

Cecilia · 29 December 2023 · Fraser & Co London West End

Agent replied · 24 October 2024

Hi Cecilia, We are sorry to hear that you had a les than ideal experience with Fraser & Co. We would like to investigate this issue further and would like your assistance in understanding how we can assist you further. Please email us at info@fraser.uk.com

5/5

Google

Rating only, no written review.

Constantin · 27 December 2023 · Fraser & Co Colindale Estate Agents

Agent replied · 22 October 2024

Thanks so much for giving our Colindale Branch 5 Stars : )

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Fraser & Co

Which Fraser & Co office has the most reviews?

Barnet has the most, with 237 reviews rated 4.5 out of 5, followed by London New Homes with 221.

Where are the Fraser & Co offices?

The four Fraser & Co offices, by town:

  • Barnet: 5 Charcot Road, Colindale Avenue, London, NW9 5HG, Barnet, NW9 5HG
  • Hounslow: 571 Chiswick High Road, London, W4 3AY, Hounslow, W4 3AY
  • London New Homes: Unit 12 West End Quay, 1 South Wharf Road, Paddington, London, W2 1JB, Westminster, W2 1JB
  • London West End: Unit 12 West End Quay, 1 South Wharf Road, Paddington, W2 1JB, Westminster, W2 1JB

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