5/5
GoogleHighly recommend Mr. Gary Atkins from Franklyn James. He is very helpful and kind every time. Thank you for the professional service.PositiveResponsiveness, Quality, Professionalism, Value
Trusted Agent profile
Franklyn James estate agents in London
★★★★★
539 reviews across 2 offices and 3 platforms
Franklyn James has two offices, all in London. Together they have 539 reviews on three platforms, rated 4.4 out of 5 overall.
454
Reviews on Google
All 2 offices
3
Reviews on Facebook
Business-wide
82
Reviews on Trustpilot
Business-wide
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Our offices
Franklyn James's two offices, most reviewed first. Each has its own page.
Latest reviews from every Franklyn James office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleTanzila - Gary - James and all the staff are up to date with Market Trends - and extremely friendly in there responses to email and telephone calls.
5/5
GoogleTanzila is an amazing property manager. So happy to have her as our main contact!
5/5
GoogleTanzila has been very responsive and attentive to all our needs when moving into our new property - a very smooth process with Franklyn James!PositiveResponsiveness, Professionalism
5/5
GoogleGreat service especially from Tanzila Arefin who helps managed my property. Always prompt and going extra mile to help with any issues. Totally recommend Franklyn James
5/5
GoogleTanzila was amazing from start to finish. I would definitely recommend Franklyn James, but more importantly tanzila who made the tenancy getting things fixed in a timely organised mannerPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOne great agency altogether, everybody is friendly and always ready to help. Tallulah and Bethany have been most helpful in my dealings with them. Would always recommend. Cheers
5/5
GoogleExcellent letting agents who are professional in their care of both landlord and tenants. Quick to respond to emails and act upon instruction and offer fair advice to ensure properties are let quickly. Well done !
5/5
GoogleThe service from Gary Atkins at Franklyn James is always exceptional! He is always available to help with any issues and very quick in responding. It’s a pleasure to work with him.
5/5
GoogleGary and his colleagues have been managing my property for 2.5 years now. They are very professional, respond quickly and resolve any issues in no time. Overall very good service!
5/5
GoogleFranklyn James are second to none when it comes to property management, they have great team in place and would recommend any landlords to manage their properties. Tanzila, Denisa and Gary are experts are their trade.
5/5
GoogleGary is the property manager looking after the flat I am currently renting. Since day one he has been extremely responsive and helpful. I can only say positive things about him.PositiveProfessionalism
5/5
GoogleHad a very positive experience finding a place to rent. Both Gary and Antony were prompt and efficient and made the moving process extremely quick and easy. Couldn't recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy agent Antony Cope was very helpful and responsive! It took us very fast to process all the procedures when renting the apartment. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGary has been most helpful to us during last 6 years that we are in the premises. Always competent advise abs speedy reply, as well as negotiation on our behalf with our Landlord. Always seamless and on time. Thank you
5/5
GoogleHave been renting our flat thru Franklyn James for last 2 years. Very responsive staff to any issues with the flat specially Tanzila who has been helping us over last couple of months. Highly recommended
5/5
GoogleAntony and Denisa at Franklyn James have both been great in responding and resolving any questions or issues I have had in a prompt, professional and courteous manner. They say their clients are important to them and have demonstrated this to be true through their actions, most refreshing! Highly recommended!PositiveResponsiveness, Professionalism
5/5
GoogleGary has always been super quick to respond on any issues. Be it a washing machine leak or changing of the boiler, any issues we've had have been quickly and properly resolved. I'm super happy with Franklyn James :)
5/5
GoogleTanzila at the limehouse office has been attentive, friendly and professional with all our queries regarding our rental property. I’ve rented with a lot of London estate agents and Franklyn James are hands down the easiest to deal with.PositiveResponsiveness, Professionalism
5/5
GoogleFJ was very helpful when i was looking for a new flat to rent, Danny did a great job in taking my requirements, selecting a list of properties and then negotiating my special requests with the owner. Gary then put the finishing touch to the deal and everything got sorted out. An A+ performance through and through.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe've been clients of FJ for the last 4 years and a half and I only have positive things to say. From day 1 when we rented a flat with them to last day, they've been very punctual and treated everything with high professionalism. I would highly recommend on this market to reach out to them! And I would also like to thank Denisa P. for always being on top of things and for completing our end of tenancy process so quickly!PositiveResponsiveness, Professionalism
5/5
GoogleFranklyn James have always offered prompt and professional service to us as Landlords. They have given us sound advice whilst also getting good feedback from our tenants on the service they receive. Denisa and Gary and the rest of the team have out gratitude.PositiveResponsiveness, Professionalism
5/5
GoogleI’ve been renting in London for 6 years and half of that period has been through Franklyn James. They are one of the better rental agencies and their service has been responsive and prompt. Tanzila Arefin has been professional at all times and easy to communicate with. I’d recommend her and Franklyn James.PositiveResponsiveness
5/5
GoogleIn my opinion Franklyn James tops all Estate Agents I have had dealings with. All team members are professional, polite and are always there to help. Recently Tanzila joined the team as Property Manager and although new to her role she has proved to be professional, efficient and communicates well with clients with the right attitude.PositiveResponsiveness, Quality, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Franklyn James
Which Franklyn James office has the most reviews?
London (29 Narrow Street) has the most, with 367 reviews rated 4.3 out of 5, followed by London (60 Westferry Road) with 257.
Where are the Franklyn James offices?
The two Franklyn James offices, by town:
- London (29 Narrow Street): 29 Narrow Street, London, E14 8DP
- London (60 Westferry Road): 60 Westferry Road, London, E14 8JE
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