5/5
GoogleVery professional and helpful staff! These guys really take the time out to show you what's available in the market for your money.
Trusted Agent profile
Franklyn James reviews in London
★★★★★
540 reviews across 2 offices and 3 platforms
Franklyn James has two offices, all in London. Together they have 540 reviews on three platforms, rated 4.4 out of 5 overall.
454
Reviews on Google
All 2 offices
3
Reviews on Facebook
Business-wide
83
Reviews on Trustpilot
Business-wide
Our offices
Franklyn James's two offices, most reviewed first. Each has its own page.
Latest reviews from every Franklyn James office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleNicholas has been very passionate and professional all the time and I can't thank him enough for everything he's done for me. With friendly manner, he rang me first a couple of times wanting to show me properties which isn't even on the market yet that I'd be interested which I really appreciated. He knows exactly what he's doing and I can tell he thoroughly enjoys his job. Don't hesitate to contact him if you're looking for a property to rent in E14, you'll get everything you deserve.
3/5
GoogleRating only, no written review.
1/5
GoogleEXTREMELY UNPROFESSIONAL! Once you've signed the contract and made a deposit, they treat you like disgracefully! I have made a few requests for the landlord through them, they refused to pass the requests onto the landlord. As an intermediary, that made a very inefficient communication the 2 parties!
5/5
GoogleVery impressed. We called them to value our property for both rental and for sale and were incredibly impressed with the level of knowledge and speed with which they operate. They certainly stand out from the rest in terms of customer care and professionalism.
5/5
GoogleExcellent service, listing my property with them was easy and I've had many enquiries already.
5/5
FacebookRating only, no written review.
5/5
GoogleMy boyfriend and I contacted Franklyn James when we were looking for a flat near Canary Wharf where we both work. We were very impressed by the service provided by Antaeus Schulz who was selective and thorough in presenting us flats that met our specific criteria. He provided sound advice and had a very friend and professional demeanour. Would not hesitant to recommend Antaeus to anyone looking for a flat in the area.
5/5
GoogleA* These Guys are amazing, I had a property to sell. i walked into a number of agents in Canary Wharf on the same day and Franklyn James was the only agent where the staff got up of their seat to greet me, and offered me a drink. the energy in their office is very positive, Jason explained what the company had to offer and how it could benefit me in comparison with there competitors and their process in terms of finding the right buyer was impressive and to make sure things are secure. we have completed now on our sale which was done in perfect timing of what we wanted to achieve. Thanks to Jamie And Jason for there help along the way. Recommended!
1/5
GoogleTerrible customer service. As many other estate agents they stopped working once they secured my deposit. Terrible communications, I had to chase up almost everything, no repairs were made, I didn't get my contract until the very last day and now have to reorganize the entire flat as the painters have to paint the flat 2 weeks after I moved in instead of before. Avoid.... TL DR: TERRIBLE CUSTOMER SERVICE, LACK PROFESSIONALISM
3/5
GoogleA reasonably competent showing of flats in Isle of Dogs, although the guy did seem a bit impatient.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Franklyn James
Which Franklyn James office has the most reviews?
London (29 Narrow Street) has the most, with 367 reviews rated 4.3 out of 5, followed by London (60 Westferry Road) with 257.
Where are the Franklyn James offices?
The two Franklyn James offices, by town:
- London (29 Narrow Street): 29 Narrow Street, London, E14 8DP
- London (60 Westferry Road): 60 Westferry Road, London, E14 8JE
