5/5
GoogleAnne is one of the best estate agents we have come across, she was thoughtful, professional and caring. And we had a very positive buying experience. Donna and Andrew Ball
Trusted Agent profile
Frank Harris and Co estate agents in London
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Our offices
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
- Frank Harris and Co London (205 Tooley Street)205 Tooley Street, SE1 2JX826 reviews · 614 on Google (4.8)4 in the last 90 days
- Frank Harris and Co London (123 Stamford Street)123 Stamford Street, SE1 9NN794 reviews · 582 on Google (4.8)21 in the last 90 days
- Frank Harris and Co London (87 Long Lane)87 Long Lane, EC1A 9ET625 reviews · 416 on Google (4.9)4 in the last 90 days
- Frank Harris and Co London (81 Marchmont Street)81 Marchmont Street, WC1N 1AL590 reviews · 379 on Google (4.8)12 in the last 90 days
Latest reviews from every Frank Harris and Co office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat service from all at Frank Harris at the Barbican. Having worked with many agents over the years, Annie McAllister is super to work with offering a refreshing, engaging approach and thoroughly professional. A pleasure to do business with.
Agent replied · 23 August 2024
Dear Alison, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFantastic friendly service! We called in on the off-chance of seeing some flats to rent, and ended up seeing two. Chris was wonderful, and even showed us some of the sights inside the Barbican. Would strongly recommend Frank Harris if you’re looking in the area!
Agent replied · 23 August 2024
Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Barbican & City office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleCharlotte was very helpful, they seem to be experts in properties around the Barbican. I can't speak to the actual experience of purchase/letting with them, as we ended up going with another location, but I found them to be very collegial and experts in their patch.
Agent replied · 23 August 2024
Dear Charlotte, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJamie couldn't have been more helpful while we were looking to buy a flat in or around the Barbican. Nothing was too much trouble, despite our indecision. He was informed and knowledgeable about the area and gave us confidence in our search. We fully trusted his professional and helpful advice. Thank you Jamie.
Agent replied · 23 August 2024
Dear Pippa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Jamie will be thrilled to read your great review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleKevin has been a fantastic agent. He helped me with the rental of a new property during a really stressful time and he was very an absolute pleasure to work with. Top marks for this agent
Agent replied · 23 August 2024
Dear Amelia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAJ (Anuj Jariwala) has proved himself to be the epitome of excellent customer service. He was open, honest and most definitely had my best interests at heart. He has been fantastic in helping me settle in and resolved some issues for me within days of reporting them. My move to London was really made simple and should I find myself moving again, I will undoubtedly use Frank Harris!PositiveProfessionalism
5/5
GoogleMany thanks to Ian, Mitchell. Charlotte and everyone at Frank Harris for all the legwork it took to get our two flats rented within days - and both above the original asking price. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 August 2024
Dear Mike. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally happy with my experience renting a new place with Frank Harris. Charlotte was extremely helpful and on the ball throughout the whole process, especially when my employer proved to be quite difficult during referencing!
Agent replied · 23 August 2024
Dear Iskander, Thank you for sharing your kind words about Charlotte. Your comments are much appreciated by the team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe are glad to work Frank Harris and providing maintenance support for them. The team at Frank Harris is very friendly and helpful. A big thank you to Charlotte Rule for being very responsive and quick on the phone when you really need them!PositiveResponsiveness, Professionalism
Agent replied · 23 August 2024
Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI rented a property with Frank Harris & Co for about a year, and it was a pleasant experience. Mitchell Max made our transition easy and helped us make the paperwork very easy. I always found prompt answers to all my enquires. Thank you
Agent replied · 23 August 2024
Dear Ivan, Thank you for sharing your kind words about Mitchell. Your comments are much appreciated by the Ealing team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had been in the market for a couple of months and dealing with multiple agents. We found Mitchell to be extremely responsive and informative throughout the whole process. Everything was laid out clearly, negotiations were honest and we were able to move in very quickly after viewing the property.
Agent replied · 23 August 2024
Dear Karim, Thank you for leaving a 5 star review. Mitchell will be thrilled to read you feedback. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAnnie was excellent throughout my sale of my flat. Great service, always keeping me updated, I'm so pleased that we have now exchanged the contracts. I would recommend Frank Harris!
Agent replied · 23 August 2024
Dear Max, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAlthough we did not end up renting the apartment in the Barbican through Frank Harris (through no fault of their own), we would not hesitate to recommend their services if you are looking to rent in the area. Right from the beginning they were a pleasure to deal with and their local knowledge is unrivalled. The agent we dealt with - Mitchell Max, was beyond outstanding - he is real asset to Frank Harris and was head and shoulders the best of a multitude of agents from the very many agencies we have dealt with in our long search for the perfect London apartment. Mitchell has a genuine passion and enthusiasm for his craft generally and the Barbican specifically. We learned more about the Barbican and surrounding area in our viewings with him than we ever could researching on the web. He worked really hard on our behalf, and we're so sorry it didn't work out! Mitchell, we hope you get a chance to read this. We would like to thank you for the extraordinary effort you put in on our behalf. Your enthusiasm and dedication really shone through and it was an absolute pleasure to meet and deal with you over the past few months. We are both so very sorry it didn't work out in the end but know that your positive personal impact on us will last far longer than the disappointment we feel at not having secured such a splendid Barbican apartment. We wish you well, both personally and in your career and we have no doubt your future is going to be very bright indeed. Best S&L
Agent replied · 23 August 2024
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our XXXX office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAbsolutely loved working with Charlotte. Amazing agent, very friendly, honest, knowledgeable and fights for her clients. Can highly recommend Charlotte to anyone looking for a property in The City / Barbican!
Agent replied · 23 August 2024
Dear Sergey, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with Charlotte. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleCharlotte from Frank Harris is FANTASTIC! She is patient, responsive, generous with her time and was very understanding of our situation. She is the most personable agent we have interacted with in London so far. I would highly recommend working with her.
Agent replied · 23 August 2024
Dear Pavithra. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHighly recommend Chris & the team at Frank Harris. The service we received was way above and beyond what we've experienced from other estate agents. If you're looking to buy or rent in the Barbican, this should be your first call!
Agent replied · 23 August 2024
Dear Julian, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe've had a fantastic experience so far, especially with our agent Charlotte Rule. She is very professional, always responds to us very quickly and does her best to find us our perfect home.
1/5
GoogleBefore we rented the property, we specifically checked with the agency if early termination would be allowed, because we knew that we might have to relocate to another country for work. The agent, Mitchell Max told us that we would be able to, subject to paying relevant fees, eg the cost of doing reference checks on a new tenant. We were reassured and signed the tenancy agreement. However, when our relocation was confirmed and we tried to terminate early, the agent now claims that we have to pay the entire rent for the full duration, which is almost 5000 pounds! We thought that this was a good agency and everything was going well with the rental, but now we feel extremely cheated. Beware!
Agent replied · 23 August 2024
Dear May, I am sorry your experience with us was not as we would of expected. I am aware the office have been in contact with you reagrding this matter. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMy experience with the Team at Frank Harris has been excellent. Very courteous, knowledgeable and quick to offer relevant advice. Lorenzo and his colleagues have been tremendously proactive and efficient in all aspects of the engagement. A very professional service.
Agent replied · 23 August 2024
Dear Martin, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our City & Clerkenwell office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat team, great service. If only 10 star available, these guys deserve it for sure. Mitchell been really helpful during the whole process. Also Charlotte and Kevin. Won't be dealing with any other company after meeting these guys for sure. Keep up the good work 👏
Agent replied · 23 August 2024
Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Barbican, City and Clerkenwell office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleCharlotte was extremely helpful supporting me in the process of renting a studio in the Barbican. She was ready with all the details and gave me a thorough remote tour to introduce me to the building and the neighbourhood. Very grateful to Frank Harris Barbican for their knowledge and experience in this area, and for being so quick to respond to my questions.PositiveResponsiveness, Professionalism
5/5
GoogleCharlotte Rule was incredibly helpful and went above and beyond her role - I was panicking I had left the oven on and went on holiday so couldn’t check myself, and she very kindly went to the flat to check and put my mind at ease. Thank you Charlotte! *** Jay Smith has been very helpful at handling any issues we have with our rented flat, leading to a quick resolution.
Agent replied · 23 August 2024
Dear L Cork, We appreciate you taking the time to leave a five star review about Jay in our Barbican office. The team always work extremely hard to ensure we deliver a fantastic service. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleThe service I’ve received, from Chris arranging to let my property, to Charlotte and Ben managing the letting has been first class. Everything has been communicated clearly and efficiently and I’d certainly recommend Frank Harris and Co. to other prospective Landlords.
Agent replied · 23 August 2024
Dear David, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
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Awards
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Frank Harris and Co
Which Frank Harris and Co office has the most reviews?
London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.
Where are the Frank Harris and Co offices?
The four Frank Harris and Co offices, by town:
- London (123 Stamford Street): 123 Stamford Street, London, SE1 9NN
- London (205 Tooley Street): 205 Tooley Street, London, SE1 2JX
- London (81 Marchmont Street): 81 Marchmont Street, London, WC1N 1AL
- London (87 Long Lane): 87 Long Lane, London, EC1A 9ET
Has Frank Harris and Co won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
