Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Frank Harris and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I’m so so appreciate @Romario! I can’t believe I’m so foolish just forgot my keys in home and lock myself outside at 5pm Saturday! I ran to Frank Harris, thanks god @Romario was here! He helped me to reach out others to get the key even my apartment is not under him. He is so responsible and kind! Frank Harris is a really good agency! I did this silly things twice! Frank Harris helped me twice! I swear I will be more careful 😂 to make sure Frank Harris ‘s manager can able to have a lovely weekend and get off earlier! Thanks so much for @Romario’s help again!

Livia · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Livia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.

5/5

Google

Eleanor was super helpful, even through a short conversation on the phone, I could tell these agents have an amazing attitude and are always willing to help. Francesca was also great help on the phone and was able to answer my questions before getting to the sales team

L · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear L B, hank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Bloomsbury office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I approached Frank Harris of Bloomsbury regarding a property and since then have built a friendly and professional relationship with Romario and the team at FH. Romario and he's colleagues are regularly in touch keeping me updated with new properties and the market as well as sharing their professional knowledge and expertise - a valuable supporting people and firm.

KD · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear KD, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Bloomsbury office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I'd like to put on record that Lucy Murdoch was a first class agent during our protracted and sometimes nerve-wracking sale. Estate agents have a poor reputation, often deservedly so. But Lucy was the epitome of courtesy, precision and honesty throughout - which is exactly what you need. Highly recommended.

Cjmbooth · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was looking for a flat in London and came across this agency while I was walking near King’s Cross Station so I decided to go in and ask for advice even though I didn’t have an appointment. I was welcomed by Mr. Kellan Sherratt who not only gave me information but also guided me to other areas that were more suited to my requirements even though that meant that I would not be a client. He was very patient and kind and I would recommend this agency as well as Mr. Sherratt to anyone who is looking for accommodation in this area.

Kiran · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Kiran, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Frank Harris was excellent with providing their services, when I wished to look for housing to buy. Special thanks to George Butt who has helped me through this. Great job!

Tai · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Tai, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Kellan has been truly magnificent and patient in assisting to look for accommodations and helpful. The agency is definitely the one I would recommend to use to find a place in the Bloomsbury areas. Very smart and reputable.

Lamai · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Lamai, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Phoevos was very helpful in my search to find a new home. I’m very grateful for the way he conducted his business, as he made me feel quite welcome with his friendly demeanour.

Matthew · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Matthew, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had the pleasure of buying a flat through Frank Harris, and if you are as lucky as I am to deal with Romario, you will be dealing with a charming, effective broker who is happy to spend the time that it takes to guide you through the process of buying a flat.

Anita · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Anita, Thank you for taking the time to leave a lovely review regarding Romario. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Very helpful! The staff are very friendly. Romario offers lots of help to me and showed me all the properties that really catch my eyes. I compared three agents in Bloomsbury and this one is definitely the best!! Highly recommend!

Sheren · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Sheren,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Frank Harris were great. I had complicated sale due to works going on in the block where my flat was located. George, Eleanor, Lucy and everyone else at the firm worked really hard to find me a suitable buyer. George helped keep the sale on-track when it was in danger of falling apart due to some minor procedural issue. If I was selling a property in Central London again, I would go with Frank Harris.

Ralph · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Ralph, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My partner and I weren’t sure whether we would want to buy or rent in the current housing market, despite this Francesca gave us some great advice and hopefully we will find somewhere soon! She is a true credit to her team and especially loved her attitude towards helping us!

Lorena · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Lorena, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My boyfriend and I were recently viewing a flat with Frank Harris and I couldn't be happier with the service. Romario was incredibly knowledgeable and friendly. He answered all our questions and felt like the perfect person to help us find a home. I will continue to use Frank Harris to find a home and would request Romario everytime!

Grace · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Grace, We really appreciate you taking the time to leave such lovely comments about Romario. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Bloomsbury team in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Best estate agent in london!!! The lettings team had great advice, knowledge and service. 10 10 would recommend. Kellan came round to value my home home, he was insightful and delightful. Alex the manger was amazing help through out with great market advise. Afzal let my property out quickly and made lightwork of the process. And Francesca was very knowledgeable with any questions I had, and always with a friendly smile.

G-H · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Bloomsbury office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

George Thornton has gone above and beyond helping me find my dream home and was just superb throughout the letting negotiation process. I definitely recommend Frank Harris to everyone. Thank you George!

Olivia · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Olivia, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Although I ended going with another property, Kellan Sherratt was extremely attentive to what I was looking for, understood my needs, and made the most meaningful recommendations. Truly one of the better experiences I've had in this miserable search for a flat. As an agent, there's nothing I would have for him but praises for his respect and how well informed he was on the market.

Bri · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have been dealing with Afzal over the past few weeks in order to finally find a place in London. He has been amazing, patient and truly helpful putting up with me! Have been living and dealing with agents in the UK for the past 7 years, and I cannot recommend him and frank harris enough!

Theo · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Theo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I bought a flat from Frank Harris in the mid-90s, when negative equity was rife, and received excellent help from their Agent, as I did renting it out after I retired. When the time came to sell the flat I naturally turned to Frank Harris, once it was "put on the Market" I had an offer within days, there were a few hiccups along the way from the purchasers side but George Butt sorted things out without causing me problems. So glad I went to Frank Harris, and George, they are certainly the People to go to for property in the area.

John · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear John,Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

My experience with Frank Harris was very positive. George T was very friendly and effective as he scheduled a viewing for me very quickly and took into account all of my requirements, especially in terms of budget and location.

Anna · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Anna, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Unlike other estate agents who constantly tried to persuade me to look at flats in areas I wasn’t remotely interested in, Frank Harris in Bloomsbury had an excellent instinct of what I was looking for and found me a lovely flat in an ideal area. Excellent staff, very helpful. Highly recommend.

Helen · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Helen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Kellan was very helpful and nice. He was very adamant on finding me a flat and he would always answer any questions I had coherently and made me feel comfortable. I would recommend working with him and with Frank Harris!

SRHH · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear SRHH, It’s great to hear that you have had a brilliant experience with our Bloomsbury & Kings Cross office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

George T. especially, and his team were fantastic, efficient and professional arranging every aspect of a rental property for my son, Leo, to a successful completion. Time was a big factor in this transaction and George was brilliant !!! in dealing with my case efficiently and professionally every step of the way. We have a lot to thank him for. Frank Harris & Co have a great and valuable team member which we hope will have a very successful future. Me and my son would recommend George T as he has a warm friendly personality. Thankyou George T

E · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Even though we ended up not renting from Frank Harris, I would recommend them given the excellent customer service I got from George, who actually listened to my requirements and made sure he showed me only what felt right for me. He quite literally ran from one property to another to show me around during my lunch break and followed up politely and conscientiously via phone and email, great service through and through.

Juliana · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Juliana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

George T was so helpful when I was looking for a flat to rent! No question was to much hassle and he was very attentive when replying to my messages. Most importantly he was so friendly and made me feel relaxed about the process. I would 100% recommend him to a friend.

Freyja · 25 August 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Freyja, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

Reviews may appear on more than one platform.

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