Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Frank Harris and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Tina and the team at Frank Harris were great to work with when selling our flat. First class communication and pro active in getting us the best buyer. Would highly recommend them especially for their knowledge of the city of london market.

Andrew · 28 October 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 23 August 2024

Dear Andrew, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I would like to say how fantastic it was to deal with Frank Harris when selling my flat in the Barbican. The whole team is super-professional, friendly and efficient, and they made the whole process run seamlessly from start to finish. Communication was always quick and clear, something which I really value. I cannot recommend them enough. Thank you Guys!

Francesca · 28 October 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 23 August 2024

Dear Francesca, It’s great to hear that you have had a brilliant experience with our Barbican, City and Clerkenwell office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

As a potential purchaser looking to buy in the Barbican I found Mark to be very knowledgeable and reliable. Throughout the whole transaction he was very responsive and helpful and he really did a lot to drive the transaction forward especially as the vendor’s solicitor was very slow. He was also very helpful in following up a few points once we had completed the transaction. I’m very grateful for his pragmatic and helpful approach.

Linda · 28 October 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 23 August 2024

Dear Linda, Thank you for taking the time to leave a wonderful 5 star Google review. Mark will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have bought and sold a number of properties through Frank Harris over many years. They are a first rate outfit with excellent local knowledge and contacts, which is essential in this market and, in particular, for properties within the Barbican Estate. The team is led by Tina Evans, who is brings many years of experience and great professionalism together with real enthusiasm and drive to achieve the best for her clients. Tina and the team are also respectful of others involved in the process and are responsive and pragmatic.

Daniel · 28 October 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 23 August 2024

Dear Daniel, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Barbican office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had a great experience with Frank Harris. Kevin was extremely friendly and responsive. He was very easy to work with and made the process seamless from start to finish. He promptly answered every question I had (of which there were plenty, as it was my first time renting in the UK)-- I thoroughly recommend working with Kevin and the Frank Harris team.

Carson · 28 October 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 23 August 2024

Dear Carson, We appreciate you taking the time to leave a great review regarding your experience with Kevin, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Absolutely fantastic experience with Kevin and Mitchell. My partner and I were looking for an apartment to move into a few months ago. Kevin spent a few hours with us showing properties, his knowledge of the local area and the individual properties is the best I've ever seen. Mitchell worked with us throughout our application process. He's genuinely supportive and caring. Both these gentlemen are true professionals and set a high standard.

Klee · 28 October 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 23 August 2024

Dear Klee, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kevin and Mitchell. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Freddie at Frank Harris was amazing! Super helpful, explained everything to us very clearly and kept us informed throughout the process. He helped us get our first flat in London.

Jeorgie · 24 October 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 October 2024

Dear Jeorgie, Thank you for taking the time to leave a wonderful 5 star Google review. Freddie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had a fantastic experience with George Thornton throughout my rental search. He demonstrated exceptional professionalism, patience, and was incredibly helpful during property viewings and the search process. George offered valuable suggestions for me as a tenant to facilitate an agreement, making me have a sense of confidence in their services and procedures. Among the many estate agents I've encountered, George stands out as one of the best. I strongly recommend him and this estate agent! PS: This company appears to have some exclusive properties in the city center. I suggest visiting their company website or reaching out directly for more property information, beyond relying solely on Zoopla or Rightmove.

Yang · 23 October 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Yang Zheng, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Google

We reached out to Frank Harris after going through a terrible experience with another letting agency. Looking at their amazing reviews, we expected that our needs and requests would be heard. We views a flat that seemed very solid. No big issues. But when we moved in we found out a bunch of minor issues we could not have predicted during the viewing like a broken boiler, closet door, radiators, windows. Additionally, the bathroom window was broken when we moved it - which was not the case when we viewed the property. Not only can someone enter the property from the window, people can peep in and see me showering. We have sent multiple complaints and reached out to Amanda our property manager several times. She has been unresponsive and even after reaching out multiple times, refused to to give us any answers. Little did we know that they are all just the same. I would recommend not working this agency unless you’re moving into a fully newly furnished place. They cannot be trusted.

Shrushti · 23 October 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Shrushti, Thank you for your review although I am disappointed to hear your experience with us. The Director of the office is keen to discuss your concerns. They will be in contact. Kind regards, Sarah Tranter, Customer Relations

5/5

Trustpilot

Had a very positive experience working…

Had a very positive experience working with Frank Harris &Co., probably the best one I've had during my search. Charlotte Rule not only facilitated the viewing, she was very helpful post-viewing, sending pertinent information such as the calculation of council tax and expected bills. She also guided me toward coming up with an offer that could potentially be of interest to the Landlord. She also facilitated the negotiation with the Landlord. Other agents I've worked with do not proactively provide valuable guidance. Although the offer wasn't accepted ultimately due to non-negotiables on both sides, the process was handled very well. Overall great experience.

Maricris · 23 October 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 13 June 2024

Dear Maricris, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel was extremely helpful. Amazing experience.

Saleh · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Saleh, Thank you for your lovely words and for leaving a 5* review regarding Adeel. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel Nicole were amazing help for helping find a place and help last minute!

Henry · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Henry, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel and Evie was a great , very polite and helpful with the viewing

Konstantinos · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Konstantinos, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Went to see Adeel who was super wonderful and very helpful! Would definitely recommend!

Andi · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Andi, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel was great in our viewing, answered all our questions with full transparency. Thanks

Joseph · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Joseph, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranterf, Customer Relations Team

5/5

Google

Adeel helped us secure a flat. Really good communication. Hope everything goes well!

Tiffany · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Tiffany, Thank you for taking the time to leave a lovely review regarding Adeel. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We were shown around a property by Adeel, he was really helpful and professional without being pushy. Enjoyed seeing the flat…

Sam · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Sam, We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel was really friendly and useful in terms of showing the property and giving every single detail we need to keep with the process of getting a new house.

Mauricio · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Mauricio, We appreciate you taking the time to leave a great review regarding your experience with Adeel, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel was very instrumental in securing my flat. He was professional and always on top of communication, giving timely updates on what was going on with the offer. He was also patient and a good mediator to negotiations for both parties

Ama · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Ama, We really appreciate you taking the time to leave such lovely comments about Adeel. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Southbank team in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I would like to personally give a big shout out to our letting agent Nicole! She have organized an amazing house tour and was knowledgeable about the property the whole time. The communication is smooth, She always respond quickly and explain the procedure thoroughly.

武王 · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

It was a fantastic experience house hunting with Frank Harris and especially Adeel, who did a wonderful job getting me through the viewing and sorting out all the details. Very smooth and nice experience. Must recommend for all housing needs in London.

Siddhartha · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Siddhartha, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel was extremely helpful. He was so nice and polite. He explained well how to get to the apartment. He pointed out all the great things about the apartment. He never did a “hard sale” which I dislike. He listened carefully to my liking and disliking. In other words, he was a very good agent. I appreciate his help.

Lea · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Lea, It’s great to hear that you have had a brilliant experience with Adeel. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

As one of the parents of a group of students all facing the trials of renting for the first time, I highly recommend Frank Harris & Co (Southbank & Waterloo) to steer you through the uncertainties and the paperwork! Particular thanks should go to Alfie Green and his colleague Mark. Their guidance was often questioned by the students but at all times their patience, understanding and help was 100%. They also sorted out a potential security screen problem very quickly too and ensured work had been completed successfully. Alfie and Mark have always been patient, very professional and their understanding attitude has helped us all enormously. Thank you.

Home · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Eleanor and Fran were absolutely lovely. Gave me a lot of advice and really helped my search where other agents didn’t.

Samuel · 29 September 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Samuel, Thank you for your kind comments regarding Eleanor and Fran and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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