Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Frank Harris and Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had a viewing scheduled with Adeel for an apartment near London Eye. He was very courteous and arrived on time for the appointment. During the viewing, he answered all questions patiently and did not rush through the viewing. The viewing experience was excellent.

Kuljeet Β· 14 February 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Kuljeet, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.

5/5

Trustpilot

Excellent experience with Danielle!

Our experience with Danielle as our property manager has been excellent. She goes above and beyond to resolve any issues we have, always keeping us informed along the way. Her dedication to ensuring we feel supported as tenants truly sets her apart. She's the best!

Sarah Β· 8 February 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 13 June 2024

Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Charlotte was very attentive and…

Charlotte was very attentive and helpful along my rental journey. Would definitely recommend!

Jake Β· 7 February 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 13 June 2024

Dear Jake, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Too many issues to possibly contain in…

Too many issues to possibly contain in a comment. Flat was dirty and uncleaned, despite promises. The ceiling is cracking and leaking despite 2 months of notice to the agency to repair. The flat was covered in broken glass, mould, and dust. The agency never replies to emails, changes agents every 3 days, and lead us on for months promising to fulfil their end of the contract. Avoid at all costs. A bunch of lying snakes with zero interest in doing their job. Considering forwarding complaints directly to the landlord. Frank Harris has truly given us the most nightmarish experience.

Saxpunch Β· 28 January 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 13 June 2024

Dear Saxpunch, I am sorry to read your 1* review. I am unable to locate you on our database from your trustpilot username. If you could provide us with more information at customerrelations@frankharris.co.uk. I can look into this further for you. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Terry Β· 27 January 2024 Β· Frank Harris and Co London (81 Marchmont Street)

Agent replied Β· 24 August 2024

Dear Terry, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Bujar Ferizi really went the extra mile to get me the apartment and deal that I needed. He deserves not only 5 stars but 6+ for his effort, patience and good humour.

Julia Β· 27 January 2024 Β· Frank Harris and Co London (81 Marchmont Street)

Agent replied Β· 24 August 2024

Dear Julia, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Bloomsbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Bujar at Frank Harris found a perfect property for me when I was relocating to London. Highly responsive and really went the extra mile to find a property matching my needs.

Erik Β· 27 January 2024 Β· Frank Harris and Co London (81 Marchmont Street)

Agent replied Β· 24 August 2024

Dear Erik, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Bloomsbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

I would like to share my experience with Frank Harris & Co Bloomsbury branch. It was amazing dealing with them especially George letting consultant went out of the way to help me with my matter. Highly recommended and well professional property agents. They will never let anyone down to get things done. πŸ‘ …

Muhammad Β· 27 January 2024 Β· Frank Harris and Co London (81 Marchmont Street)

Agent replied Β· 24 August 2024

Dear Muhammad, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.

5/5

Google

I had the pleasure to ask assistance to Frank Harris & Co. Bloomsbury to find a property to let and I have been very grateful for their assistance. George was great in listening to my needs and trying finding the perfect fit for me. Totally recommended!

Alessandro Β· 27 January 2024 Β· Frank Harris and Co London (81 Marchmont Street)

Agent replied Β· 24 August 2024

Dear Alessandro, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George and the team. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.

5/5

Google

We have used Frank Harris Bloomsbury letting agent twice and have had excellent service. The manager Alex, consultant Bujar, and George Thornton are brilliant. They are professional and accommodating. Most importantly, they have managed to find good tenants on both occasions within a very short period. I would strongly recommend their service.

Geetanjali Β· 27 January 2024 Β· Frank Harris and Co London (81 Marchmont Street)

Agent replied Β· 24 August 2024

Dear Geetanjali, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Raluca is great. We saw some lovely apartments in the Barbican Centre and I was also suggested a few others in the area. Highly recommend.

Joel Β· 26 January 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 23 August 2024

Dear Joel, Thank you for your kind comments regarding Raluca and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have to give a huge shoutout to Mitchell. He was beyond helpful in finding properties, sorting viewings (around our hectic schedule), and proposing advantageous offer terms. Brownie points for being a genuine, personable and friendly guy.

Ben Β· 26 January 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 23 August 2024

Dear Ben, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was really happy with the service I recieved from Frank Harris. It was a seemless process to find the perfect flat with the help of Mitchell! He was very friendly, super responsive and knew excatly where to find the kind of property I was loking for!

Nicholas Β· 26 January 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 23 August 2024

Dear Nicholas, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mitchell. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel was very friendly and helpful! Great experience

Anna Β· 15 January 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Anna, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

Adeel did a great job showing me around the property.

Saima Β· 15 January 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Saima, Thank you for taking the time to leave a 5 star review for Adeel. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Adeel is greatly helpful and has been informing me a lot of tips regards to renting in London! Highly suggest it.

Cici Β· 15 January 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Cici, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Mitchell was helpful and attentive to my needs and preferences and even though I didn’t rent one of his properties, he still showed genuine excitement for me when I mentioned finding a new home!

Christina Β· 10 January 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 9 January 2025

Dear Christina, Thank you for your kind comments regarding Mitchell and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Kevin has been an exceptional property agent and helped us secure our lovely new flat. It's a pleasure to work with him throughout our rental process. He is very responsive and friendly. He answered to my question in a timely manner. Thank you Kevin for all your hard work and assistance!

Maggie Β· 10 January 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 9 January 2025

Dear Qui, We really appreciate you taking the time to leave such lovely comments about Kevin. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Trustpilot

NIGHTMARE

I encountered a nightmare afternoon with Frank and Harris Barbican branch. The gentleman who I dont know the name appears to be extremely impolite. They have a weird policy that ask tenants to provide card details and CVV before they can call landlords to discuss offers. I understand this. but at that time I only knew for first time and I wanted to ask for explanations, the only thing I got is "up to you to do this, we have plenty of candidates who can rent this property" and their bull-s**t "we serve only the landlords not you". It can be true but how idiot to say this out :) Really wish I can have that guy's name.

RZ Β· 5 January 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 13 June 2024

Dear RZ, I am sorry to read your 1* review. Thank you for supplying further information for us to locate you on our database. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was served by somebody named Bujar I believe? Top lad, really helpful and was consistent in keeping his promise. Please send praise to him, hopefully I had his name right!

Endrit Β· 28 December 2023 Β· Frank Harris and Co London (81 Marchmont Street)

Agent replied Β· 24 August 2024

Dear Endrit, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

After being let down by another terrible London agency, Bujar at Frank Harris resorted my faith in real estate agents. He was very professional, attentive and guided us swiftly through the process.

Dion Β· 28 December 2023 Β· Frank Harris and Co London (81 Marchmont Street)

Agent replied Β· 24 August 2024

Dear Dion, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had the loveliest experience with Francesca who was more than willing to help us with our search in the area. She was more than nice & welcoming with us and answered every one of our questions with such patience. Would highly recommend her for anyone who is new in the area and is looking for a personal and genuine real estate agent. Thank you again Fran!!

PRINCESS Β· 28 December 2023 Β· Frank Harris and Co London (81 Marchmont Street)

Agent replied Β· 24 August 2024

Dear Princess AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I approached Frank Harris of Bloomsbury regarding a property and since then have built a friendly and professional relationship with Romario and the team at FH. Romario and he's colleagues are regularly in touch keeping me updated with new properties and the market as well as sharing their professional knowledge and expertise - a valuable supporting people and firm.

JJ Β· 28 December 2023 Β· Frank Harris and Co London (81 Marchmont Street)

Agent replied Β· 27 December 2024

Dear KD, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Bloomsbury office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Duncan Β· 27 December 2023 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 23 August 2024

Dear Duncan, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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