Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleService from Frank Harris (especially our rep Charlotte) has been excellent. Proactive, organised, honest and understanding - everything a prospective tenant could ask for. They are really there to help in any way they can.
Patrick · 26 March 2024 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Patrick, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Charlotte. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI used Frank Harris &co in Barbican last month to find a property in the area. Charlotte Rule was the estate agent who helped me find a beautiful studio that accommodate my current needs. Charlotte was very helpful, knowledgeable of the area and super fast in dealing with all my queries. She is also a very kind and nice person to deal with. I cannot recommend them more! Top service!
Katelenia · 26 March 2024 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Katelenia, Thank you for your kind comments regarding Charlotte and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 4/5
TrustpilotFrank Harris
Daniel was really helpful with getting our maintenance issue sorted and very responsive which was really appreciated!
Maria · 22 March 2024 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Maria, Thank you for your lovely words and for leaving a review. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
TrustpilotDon't care about the local community
They've an erected a Let By sign in my garden. We are not moving. All my neighbours and visitors keep asking if we are moving. It's upsetting my children. Rang politely and they promised to take it down four days ago. Nothing. Director was rude and mansplaining today. Really unimpressed by these cowboys who care nothing for the community they are operating in. If anyone needs some firewood let me know...
Claire · 19 March 2024 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Claire, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@frankharris.co.uk. I can look into this further for you. Kind regards, Sarah, Customer Relations Team
★★★★★ 4/5
TrustpilotFixing a leak…
Anja and the team did a great job dealing with the aftermath of a flood caused by a leak from a split central heating pipe. They communicated well with our tenants and despite being on holiday on the other side of the world got everything back under control. Great job!
Richard · 17 March 2024 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear Richard, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Just · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Thank you for your review although I am disappointed to hear your experience with our Southbank & Waterloo office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@frankharris.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleRating only, no written review.
Mercy · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Mercy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel. He was very helpful.
Amey · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Amey, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleHad a super smooth experience with the company thanks to Adeel. Highly recommend!
Anandita · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Anandita, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleEvie was very helpful and knowledgeable about the property. Highly recommend!
Kara · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Kara, Thank you for your kind comments regarding the Southbank & Waterloo team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was lovely! Extremely punctual, polite and helpful :)
Andrea · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Andrea, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGreat communication in our search and Evie was fantastic in accommodating our schedules for viewings!
Mariam · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Mariam, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Evie. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was very professional and friendly, answering all the questions that I had and was very thorough during the viewing process.
Ethan · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Ethan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was very helpful, organised and very accommodating. Had an amazing experience with their team.
Godwin · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Godwin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat service by Adeel zain of Frank Harris &co. Found my dream property with his help. Would 100% recommend.
Aashi · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Aashi, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was greatly helpful and very professional in organising viewings. He provided useful information throughout and was very prompt in communication and assistance.
Nick · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Nick, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and Adeel and the team will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI went through the paperwork with incredible professionalism and patience, I received clear and quick answers from Adeel, who helped the process. we managed to get a new home in a few days, thanks to the help of the Frank Harris & Co. office
Benjámin · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Benjámin, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleFully recommend Frank Harris. The viewings worked like clockwork, and the agents were very knowledgeable and pre-empted all the issues. Shout out to Adeel Zain, for taking the time out and answering all my questions (there were lots)!
Sai · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Sai, Thank you for your kind comments regarding the Southbank and Waterloo team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had a viewing with Adeel - he arrived punctually and was very pleasant ant helpful. He made sure that I took as much time as I needed and was able to answer all questions I had.
Josie · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Josie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThe Frank Harris team goes above and beyond in everything they do, particularly Nicole Pretorius, who just assisted me with a lease surrender/takeover. She gracefully navigated negotiations between myself and the landlord, with both parties' best interests in mind, being realistic with expectation management at all times. Her communications were always clear and efficient, leading to the best possible outcome for everyone involved. I'm grateful to have rented a flat with Frank Harris' management and support.
Ellyson · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Ellyson, Thank you for your lovely 5 star review regarding Adeel. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt was a pleasure working with Adeel, he was a great help in finding our place. He made the process extremely smooth for us and would love to work with him and Frank Harris again in the future.
Shreshtha · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Shreshtha, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMoving to the UK for my first job, I was nervous about the hassle of finding accommodation in London. Can't thank Nicole enough; she was exceptional and exceeded all my expectations. Her expertise, professionalism, and genuine care made our home renting journey seamless and stress-free
Yerim · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Yerim, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI cannot thank Nicole enough for their exceptional assistance in making the process smooth and stress-free. Her knowledge of the best practices, prompt communication, and negotiation skills were outstanding. I've now happily signed a suitable tenancy agreement thanks to her dedication. Highly recommend!
Rayane · 15 March 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Rayane, Thank you for your lovely words for Nicole and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent
Danielle and the team have been absolutely fantastic at managing the property. Even when I was selling the property they went above and beyond ensuring repairs needed were done despite actually not being my letting agent.
George · 14 March 2024 · Frank Harris and Co London (87 Long Lane)
Agent replied · 13 June 2024
Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
