5/5
Rating only, no written review.
Agent replied · 24 August 2024
Dear Edward, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Dear Edward, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
Highly recommended, 5-star experience, especially Adeel, the staff in Frank Harris, was quick to reply and gave a lot of help and support to finally succeed in renting the apartment. Helped us sign the apartment in two days, very efficient! Don't miss him if you need to rent an apartment near Waterloo! I highly recommend Adeel, anyone who needs their house can ask.
Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
5/5
Agent Adeel has been great help, with his friendly and professional support, me and my roommate were able to rent a house just as we expected.
Dear Sally, We really appreciate you taking the time to leave such lovely comments about Adeel. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
Adam and Fran were very helpful and professional with the way they treated me and were very informative when it came to what would be best for my circumstances. I’d recommend any buyers to ask for them by name!
Dear Terry, Thank you for your kind comments regarding Adam and Fran and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
5/5
Had a great viewing and consultation experience with agent Jasmine. I arrived a bit earlier than scheduled slot and she welcomed me warmly then took me to the apartment to not waste my waiting even though originally I didn’t book with her. After a casual chat, she immediately noticed my preference and recommended me another available property which surprised me as it was even better than what I was looking for. Many thanks!
Dear Erin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
Huge thanks to the whole team at Frank Harris for an amazingly stress free experience - enormous patience, efficiency and professionalism and I'm extremely grateful!
Dear Sarah, Thank you for taking the time to rate your service with our Bloomsbury office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
I have had a wonderful experience with this agency and mostly George Thornton. He has help my research and been so nice and patient, I a 100% recommend !
Dear Lucie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team
5/5
Bujar Ferizi is extremely professional. He efficiently arranged six potential properties that met my requirements in just one day. His knowledge of the area is impressive, and his professionalism left a strong impression on me. Although I have not yet signed a lease, Bujar is the best agent I have encountered so far.
Dear Hugh, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
I had an amazing experience with the estate agency, specifically with Bujar. He helped us find our dream home, which perfectly matched our requirements. Bujar's patience and dedication throughout the process were commendable. He guided us with expertise, securing the property for us seamlessly. The entire experience was exceptional, and I highly recommend both the estate agency and Bujar. Five stars all the way!
Dear Skye, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
I extremely appreciate the kindness the agent (Bujar Ferizi) brought me. He cares about the landlord and tenant at the same time and is a very nice person. I’ve luckily find a satisfying property with his help and I’d love to recommend him to my friends who have needs to rent a property.
Dear Astrid, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
Working with Holly was a pleasure. She was so responsive and helpful and followed up with a viewing promptly. I will definitely reach out to her again on my next move. If you’re looking for a home in Bloomsbury, would be worth checking them out!
Dear Mandy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
My important ID was accidentally sent to my old address but thankfully, the team went above and beyond to help me retrieve it. Fran was incredibly helpful and efficient in contacting the current tenants and facilitating the return of my document. I am truly grateful for their assistance and I would highly recommend their services!
Dear K, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
I had an excellent experience with George Thornton. He was incredibly helpful and truly understood our needs, ensuring that we found the perfect property. He was always available to us and ready to assist us with any questions or concerns, making the entire process seamless and stress-free. His professionalism was evident throughout, and I highly recommend him to anyone looking for top-notch service in real estate.
Dear Demetra, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
5/5
Adeel managed our tenancy well during the contract signing process
Dear Ewan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
Adeel was great and helped my find a suitable alternative to meet our needs. Thanks!
Dear Kate, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team
5/5
Adeel was super supportive and understanding throughout the entire process even though I was out of the country throughout. 100% recommend if you’re looking to find your new home.
Dear Serena, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
4/5
This agency helped me find my first London apartment, in relatively short time since the first contact. My agent, Adeel, was an excellent communicator who constantly kept me up to date on the progress of the application as well as promptly delivering any extra requests I made. He managed to book me in for two separate viewings on very short notice, outside of his working hours, which was greatly appreciated. On the other hand, the contract itself took longer to complete than estimated by the agency, as well as missing several key points from the initially agreed offer, however I believe this was out of Adeel’s hands. Overall, they helped me find an apartment I am happy with in a relatively short time period.
Dear Tudor, Thank you for the Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
5/5
Mitchell Max is amazing, he showed us several flats in Barbican and nearby and explained everything, was very helpful thanks so much!
Dear Daria, Thank you for your kind comments regarding Mitchell and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
5/5
These guys are the best in town, they have a great personal touch and professionalism. Jasmine, in particular, went above and beyond to help us find the right property.
Dear Abraham, It’s great to hear that you have had a brilliant experience with our team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah, Customer Relations Team
5/5
One of the go-tos for renting in the City and the Barbican. Mitchell Max is great to work with tenant-side, although we connected over just one property, once we expressed interest in the area, he has proactively liaised with us and continued to offer options. Thanks!
Dear Semyon, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
I would highly recommend Frank Harris mainly due to Raluca who has been a pleasure to work with. Raluca gave us a full tour of the Barbican as well as many amazing advices. She showed us many flats to help us refine our choice and finally found the one for us!
Dear Victor, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
I didn't rent any of FH properties in the end but nevertheless they left a great impression: One of the few professional real estate agencies in London. Very efficient and friendly in terms of their communication - my point of contacts were Regan and Bujar.
Dear Marc, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards,Sarah, Customer Relations Team
5/5
Rating only, no written review.
Dear Rachel, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
George was very helpful and dedicated in helping us find a flat in bloomsbury
Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.