Folio estate agents in London

★★★★★ 5/5

Trustpilot

Raidah was super helpful

Raidah handled our move in process with efficiency and care. She was super helpful from viewing the property through to signing the contract.

Anna · 27 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

Big up for Raidah

I had the pleasure of having Raidah assist me in finding my new home, and I couldn't be more pleased with the experience. She was not only extremely kind and professional but also readily available whenever I needed her. Her dedication in helping me find the perfect place was evident from the start, and she made the entire process smooth and hassle-free. I’ve already recommended her to some colleagues who are also looking for a place, and I will definitely continue to do so. I highly recommend Raidah to anyone in search of a great agent!

Matteo · 27 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

The best ever

I had the best experience with Raidah, she is very friendly and polite, always answering my queries clearly. Thank you Raidah for everything.

Ester · 27 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

Great customer service from Francis

Have been renting with Folio for about 2 years. Lovely agency customer service and support is great! Will soon be moving to another flat as we needed a bigger space and Francis has been lovely with everything as always very informative and helpful. Thank you Francis and Regan

Beatriz · 25 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

I can’t thank Francis enough for all…

I can’t thank Francis enough for all his help with my move to a new flat. He made the entire process so smooth and stress-free. His professionalism, attention to detail, and willingness to go the extra mile really stood out. It’s rare to find someone so reliable and genuinely committed to helping. I’m truly grateful for his support and would highly recommend him to anyone in need of a dependable and efficient person to guide them through a move!Thanks Francis

Jose · 25 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

Charlie was fantastic!

I can’t recommend Charlie enough! From the very first viewing, he was absolutely brilliant, super friendly, approachable, and genuinely interested in making the whole process as smooth as possible. Charlie gave us plenty of time to look around and answered all of our (many) questions.Charlie made everything so easy and stress-free. He kept us updated every step of the way and was always quick to respond whenever we needed clarification on anything.Thanks so much for helping us get such a fantastic flat!

Theo · 23 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

Wonderful service from amy

Andrzej · 15 November 2024 · Folio London (Dawes Street)

★★★★★ 2/5

Trustpilot

Don't expect to see your deposit back

Excellent process when viewing and signing up for properties but after money is taken they become very quiet.Housing managers don't usually respond unless they need something from you and when moving out don't expect to have a easy route when getting back deposits and handover and process.Be very careful dealing with them when leaving property

Ore · 14 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Google

Had a great experience with Jekabs, he seemed knowledgeable about the property and did genuinely go out of the way to answer all my questions

Patrycja · 9 November 2024 · Folio London (2)

★★★★★ 5/5

Trustpilot

Folio is extremely organised

Jekabs was amazing with the whole process, helped all along the way and made the whole experience very enjoyable.In general Folio are extremely organised and I would recommend them to just about anyone

Algirdas · 8 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

Good experience

From the day I viewed the apartment, Francis Hargreaves was incredibly welcoming. He kept to time and calmly took me around. He was understanding and assuring. He communicated promptly after the viewing and made it easy to make inquiries as well as contract clarifications.Free spirited and unassuming.Good man.

Mayowa · 7 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

Raidah was amazing!!!

Raidah was amazing. From the viewing, all the way to receiving the contract. She made the experience very easy. There were some issues with my onboarding, but she was kind and patient with me helping me throughout.

Abdurahman · 6 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

Jekabs Leitans has been very helpful in…

Jekabs Leitans has been very helpful in finding a flat for us through to the referencing process and eventually to signing the contract.

Prudence · 1 November 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Google

Kornelia is one of the best estate agents at Folio. She went above and beyond her job even recommending things to do in the local area and checking to see if move-in went smoothly. Well done Kornelia

Anna · 28 October 2024 · Folio London (2)

★★★★★ 5/5

Trustpilot

Charlie Morton has been extremely…

Charlie Morton has been extremely helpful with our move. Thanks so much, Charlie!

Meyer · 27 October 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

Charlie Morton

Our contact at Folio, Charlie Morton has made the whole process a pleasure. Charlie responded to questions quickly and insightfully. If there was a question that couldn’t be answered straight away then the answer was sought quickly.

Alexis · 24 October 2024 · Folio London (Dawes Street)

★★★★★ 5/5

Trustpilot

Charlie Morton is the best agent!

My partner and I had a great experience moving in our new home with Folio.

Anna · 20 October 2024 · Folio London (2)

★★★★★ 5/5

Trustpilot

Francis went above and beyond to help…

Francis went above and beyond to help me through the process. He communicated often and clearly and made sure I was updated regularly on the status of my refereeing.Couldn't have hoped for a better service!

Sara · 18 October 2024 · Folio London (2)

★★★★★ 5/5

Google

I had an outstanding experience with Amy and the Folio team. From the very first conversation to moving into my new home, the entire process was smooth, professional, and stress-free. She was always prompt in responding to my queries, provided clear and detailed information, and went above and beyond to ensure everything was in place. Her friendly and helpful approach made the whole experience enjoyable, and I felt well-supported throughout. I would highly recommend to anyone looking for a reliable, efficient, and personable letting agent. Thank you Amy again for making the process so easy!

Louise · 18 October 2024 · Folio London (2)

★★★★★ 5/5

Trustpilot

We had a great experience with Folio…

We had a great experience with Folio since the beginning. Agata, our Property Manager, always addressed our concerns quickly and helped us with any issues we had at the property. Very well maintained flats and great staff.

Andreia · 17 October 2024 · Folio London (2)

★★★★★ 5/5

Trustpilot

I’ve had a fantastic experience working…

I’ve had a fantastic experience working with Raidah Jooma as my lettings manager. She has been consistently professional, responsive, and incredibly helpful in resolving any queries or concerns I’ve had. No matter the issue, Raidah always took the time to address it promptly and with great care, ensuring everything was handled smoothly. Her attention to detail and dedication to her clients is truly commendable. I highly recommend Raidah for anyone looking for a reliable and efficient property manager.

Rohan · 16 October 2024 · Folio London (2)

★★★★★ 5/5

Google

I’ve had the pleasure of renting my apartment through Folio London and I can honestly say it has been an outstanding experience from start to finish. The entire process of renting was seamless, and the management of the property has been nothing short of exceptional. A special shout-out to Ben, our property manager, who truly went above and beyond in every possible way. Ben’s responsiveness, professionalism, and commitment to ensuring our comfort were remarkable. Any time we had a request or a question, he was incredibly prompt, action-oriented, and always resolved matters quickly. His dedication to providing top-notch service is unparalleled, making him by far the best property manager we’ve ever dealt with. We wish our personal circumstances hadn’t changed because we would’ve continued living here for many more years. Folio London, and especially Ben, have set the bar incredibly high for what property management should be. We cannot recommend them enough!

A · 13 October 2024 · Folio London (2)

★★★★★ 5/5

Google

I’ve had the pleasure of renting my apartment through Folio London and I can honestly say it has been an outstanding experience from start to finish. The entire process of renting was seamless, and the management of the property has been nothing short of exceptional. A special shout-out to Ben, our property manager, who truly went above and beyond in every possible way. Ben’s responsiveness, professionalism, and commitment to ensuring our comfort were remarkable. Any time we had a request or a question, he was incredibly prompt, action-oriented, and always resolved matters quickly. His dedication to providing top-notch service is unparalleled, making him by far the best property manager we’ve ever dealt with. We wish our personal circumstances hadn’t changed because we would’ve continued living here for many more years. Folio London, and especially Ben, have set the bar incredibly high for what property management should be. We cannot recommend them enough!

AJ · 4 October 2024 · Folio London (2)

★★★★★ 5/5

Trustpilot

Amazing Experience

Charlie Morton was honestly amazing. If I could rate him 10/5 stars I would! I recently moved to London from Canada, and spent a month dealing with other estate agents and companies, being let down and ending up frustrated every time. As soon as I first met him for a viewing, I finally felt like I was dealing with a real person who truly wanted to help. The whole process has been so easy, he has answered all questions I had and I couldn’t be happier with my experience. To anyone looking to let in London, I strongly recommend dealing with Charlie at Folio. You will not regret it!

Rhys · 3 October 2024 · Folio London (2)