Trusted Agent profile

Fletchers estate agents in London

4.8

★★★★★ Excellent

1,637 reviews across 3 offices and 2 platforms

www.fletcherestates.com

Fletchers has three offices, all in London. Together they have 1,637 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

1,577

Reviews on Google

All 3 offices

Trustpilot logo

60

Reviews on Trustpilot

Business-wide

Our offices

Fletchers's three offices, most reviewed first. Each has its own page.

Latest reviews from every Fletchers office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Letting through Fletcher's has been a good experience all round. Paul and Christian were very professional throughout and were always available to settle any queries we had, of which there were many. As students, we didn't have much experience letting through agencies beforehand, but they made at as easy as possible for us by always being transparent and taking time to explain what they needed and why. Would highly recommend them to students or anyone really looking to rent in London.PositiveResponsiveness, Quality, Professionalism

Animesh · 20 June 2021 · Fletchers London (58 Turnham Green Terrace)

Agent replied · 19 June 2024

Dear Animesh, I was delighted to read the comments in relation to our Brook Green office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Erica is easy to deal with and really responsivePositiveResponsiveness, Professionalism

Margarete · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Margarete, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Excellent professional service from letting team at Fletchers lead by Erica

Roza · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Roza, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

4/5

Google

Good team, very attentive & responsive to landlords' needs. Recommended.

John · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear John, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Great support from Oliva throughout the entire letting and referencing process. Thank you!

Josef · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Josef, What a lovely review you have given regarding our Chiswick office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Fletchers feel very connected to the market place and are quick to respond professionally and courteouslyPositiveResponsiveness, Professionalism

Susan · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Susan, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

A superb team - professional, polite and respectful to their clients. Can't recommend them enough.

Christos · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Christos, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Yasmin was great, really helpful throughout our searching process and always friendly.

Robert · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Robert, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

A great and professional agency! We warmly thanks Yasmin Bopp for her precious help!PositiveQuality, Professionalism

Clara · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Clara, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Recent re-letting and new tenancy went smoothly and I was kept informed all the way. Very happy with the service provided.PositiveResponsiveness, Quality, Professionalism, Value

Heather · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Heather, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Chiswick office. Kind Regards,Sarah Tranter, Customer Relations Team

5/5

Google

Natalie was thorough and a pleasure to deal with. She always responded swiftly to any questions I hadPositiveProfessionalism

Lisa · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Lisa Make Up, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

Hi, First time with Fletchers. I have only positive experience, so far. Everything has been smooth, clear and secure. Thanks, Dom J.

Dominik · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Dominik, Thank you for taking the time to leave such great feedback regarding your experience with us. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Tia has been extremely helpful and incredibly responsive with the search for our new home and we definitely work with her again!PositiveResponsiveness, Quality, Professionalism

Celian · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Celian, What a lovely review you have given regarding our Chiswick office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Fletchers have always been efficient, responsive and helpful while they have been letting our flats. They are very easy to deal with.

Dave · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Dave, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Found us a decent place in quick time, also managed to shift the place we were in sooner than we were originally due to leave so we could move quicker, in a sea of dreadful estate agents everywhere, Fletcher's is actually alright 👍 …

Rose · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Rose, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Erica Whitehead has done a very good job letting our house in W4, taking a positive commercial and practical approach. I would recommend Fletchers letting team to others

Duncan · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Duncan, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

The whole process went smoothly. An asking price offer in the first weekend, and no problems. Highly recommended. Leigh, Erica, and Bridget, particularly helpful.PositiveProfessionalism

Ross · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Ross, Thank you so much for the fantastic feedback, the team are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Beth was very professional and responsive to all my emails. I’ve only moved a couple of times so I had lots of questions which she was eager to answer. Everyone at Fletchers has been amazingly helpful

Abi · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Abi, Thank you for taking the time to leave a review regarding your experience with Beth in our Chiswick office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Tia provided exceptional personalized service to help us find our dream property. Time was taken to really understand what we want and we never felt pressured into viewing properties we were not keen on. We would definitely recommend Tia and the team at Fletchers.

SkyzRusty77 · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear SkyzRusty77, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team

4/5

Google

This Fletchers office is in a class by itself in Chiswick. Highly professional and knowledgeable letting agents like Yasmin Bopp. My wife and I were particularly impressed with Natalie Manin, the manager, who epitomizes great customer service. She was prompt with a response to my many queries and always very accommodating. Natalie went above and beyond in sorting out a particularly frustrating experience we encountered with a third party agency. Great work, Natalie and Yasmin!PositiveResponsiveness, Professionalism

Edward · 17 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 16 June 2024

Dear Edward, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Anna · 14 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Anna, Thanks for the great five star review, I am pleased to hear you have received a great service from our Chiswick office and will feed this back to them. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Laura · 14 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Laura, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Alex · 14 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Alex, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Katya · 14 June 2021 · Fletchers London (86 Chiswick High Road)

Agent replied · 13 June 2024

Dear Katya, Thank you for taking the time to leave a five star review regarding your experience with us, the team will be delighted to hear this. Kind Regards Evie Fisher Customer Relations Team

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Awards

The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Fletchers

Which Fletchers office has the most reviews?

London (86 Chiswick High Road) has the most, with 642 reviews rated 4.8 out of 5, followed by London (58 Turnham Green Terrace) with 575.

Where are the Fletchers offices?

The three Fletchers offices, by town:

Has Fletchers won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Platinum.

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