5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Gaia, thank you for leaving us a 5* review. Kind Regards Sarah Tranter Customer Relations Team
Trusted Agent profile
Fletchers estate agents in London
★★★★★
1,637 reviews across 3 offices and 2 platforms
Fletchers has three offices, all in London. Together they have 1,637 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
Fletchers's three offices, most reviewed first. Each has its own page.
- Fletchers London (86 Chiswick High Road)86 Chiswick High Road, W4 1SY642 reviews · 583 on Google (4.8)32 in the last 90 days
- Fletchers London (58 Turnham Green Terrace)58 Turnham Green Terrace, W4 1QP575 reviews · 575 on Google (4.9)31 in the last 90 days
- Fletchers London (144 Shepherds Bush Road)144 Shepherds Bush Road, W6 7PB508 reviews · 453 on Google (4.9)34 in the last 90 days
Latest reviews from every Fletchers office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Dina, thank you for taking the time to leave us a 5* review. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Naz, thank you for your 5* review. Kind regards Sarah Tranter Customer Relations Team
1/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Philip, We are disappointed to read your 1 star review. We understand that the Director of this office has been in contact with you. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Rinku, Thank you for leaving a 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Ilya, Thank you for leaving a 5 star google review. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Pablo, Thank you for leaving a review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Peme, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Solange, Thank you for your 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Charlie, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear Blaithin, Thank you for your 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Dear David, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
1/5
GoogleNot professional staff at all Not recommendedNegativeProfessionalism
Agent replied · 13 June 2024
Dear Jojobar, We are really sorry that you have experienced a service with us which was less than a 5*. We take feedback such as yours seriously, so please do send an email to sarahtranter@customerrelationsteam.co.uk so we can look into this further. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSuperb client services, attentive to specific requirements required would highly recommendPositiveProfessionalism
Agent replied · 13 June 2024
Dear Jennifer, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMichael is an incredibly good agent, thorough and honest
Agent replied · 13 June 2024
Dear Lucy, thank you for your 5* review. We are pleased to see that you have had a brilliant experience with Michael in our Chiswick office. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleOlivia was absolutely fabulous to work with! Definitely recommend!
5/5
GoogleOur lettings agent, Tina, has been so helpful and proactive.
Agent replied · 13 June 2024
Dear Maryam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleYasmin was very proactive in trying to find us a property and professional throughout. Thank you!PositiveProfessionalism
Agent replied · 13 June 2024
Dear Oliver, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReally good team who were proactive and positive. Good communication and consistent follow ups, especially Han!
Agent replied · 13 June 2024
Dear Jon, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
1/5
GoogleThe worst agents in London so far! They never are fixing anything in the properties managed by fletchers. They are Keeping your deposit and stealing your money!
5/5
GoogleYasmin helped us during the whole process from A to Z since when we starting looking for a house to rent until our tenancy agreement was signed.
Agent replied · 13 June 2024
Dear Tiago. Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Chiswick office. Comments such as yours will offer such encouragement to the team to keep providing a great service.
5/5
GoogleMy agent Jasmin is highly professional person, she supported me during the whole process and was very cooperative.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Dear Oxana, thank you for taking the time to leave us such a great 5* review. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleYasmin Bopp helped me find a long let. I had very little time to look but she was persistent and proactive and provided great swift support with closing the deal. Thank you Yasmin!
Agent replied · 13 June 2024
Dear Sarah. Thank you for sharing your kind words about Yasmin. Your comments are much appreciated by the Chiswick team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Fletchers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Fletchers
Which Fletchers office has the most reviews?
London (86 Chiswick High Road) has the most, with 642 reviews rated 4.8 out of 5, followed by London (58 Turnham Green Terrace) with 575.
Where are the Fletchers offices?
The three Fletchers offices, by town:
- London (144 Shepherds Bush Road): 144 Shepherds Bush Road, London, W6 7PB
- London (58 Turnham Green Terrace): 58 Turnham Green Terrace, London, W4 1QP
- London (86 Chiswick High Road): 86 Chiswick High Road, London, W4 1SY
Has Fletchers won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum and London won Platinum.
