Fletchers estate agents in London

★★★★★ 5/5

Google

I recently had the pleasure of working with Lara Rose Elsi, the agent who showed me the property. I was thoroughly impressed by Lara's professionalism and dedication during the viewing process. I truly appreciate the assistance and support I received from Lara. It was a pleasure working with her, and I have nothing but positive things to say about her understanding and professionalism. Thank you, Lara, for your help, and I wish you all the best in your future endeavors!

Sardor · 16 November 2023 · Fletchers London (86 Chiswick High Road)

★★★★★ 5/5

Google

We just had our new contract signed and we would not have made it without Lara's help. She was very professional and she took into consideration our requirements. Unlike other letting agents, she would only contact us when there was a property available that would match our standards. She was very friendly providing excellent consumer service. Thank you, Lara! :)

Achilleas · 16 November 2023 · Fletchers London (86 Chiswick High Road)

★★★★★ 5/5

Google

I found the whole process protracted and painful, but Ema and the team at Fletchers did their best to get us over the line! Phew!

Sophie · 16 November 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 1/5

Google

DO NOT TRUST THESE LETTING AGENTS. Editing my review from a 5 star to a 1 due to these sneaky agents. This estate agents seriously need to think about the kind of landlords they are representing. They let me a flat with black mould in it, knowing full well it was not properly fixed before we moved in and then after moving in and not giving us a break clause in the contract, said they can't help us because they don't actually manage the property the landlord does. After a few months actual leak's appeared including through the bathroom light fixture, and also through my bedroom light fixture. Also damp completely covering two sides of the wall in my bedroom and making the black mould much worse. Fletcher's and the landlord have practically ghosted me, won't give me my deposit back even though they were disgusting states to live in and have been incredibly unhelpful, obviously favouring making a buck over the safety and sanitation of their tenants. Roping and tricking people into unecesarily long contracts (3 years!!!) Under the guise of it will be more likely to be let if we agree to a longer lease..... I think they knew exactly what they were doing with that one. This was the first time renting without help and I have learned a lot from it. Mainly not to trust sneaky letting agents and double guess, and make sure to get things in the contract. Not that that matters as the contract was broken from the day we moved in and continued to be broken and the law broken the whol time we lived there. Do not trust these letting agents. I wish I could upload the pictures. *UPDATE* since their reply i have had no correspondence with anyone from this lettings agent, they have made no attempt to correct the previously stated, so a bit of a hollow reply is. **

Yasmin · 16 November 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Google

Thankful to the Fletchers team and delighted working with them in renting out our flat. The team was highly professional, well-coordinated, transparent and flexible, and took great initiative

Altay · 16 November 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Trustpilot

Property management

I really appreciated Narcisse's prompt help when a problem occured and her assistance during the settling in process.

Laura · 10 November 2023 · Fletchers London (86 Chiswick High Road)

★★★★★ 4/5

Trustpilot

End of Tenancy

Bridget was careful to ensure my tenant kept to all her obligations when the tenancy ended. She advised me and was very fair.

Lymington · 9 November 2023 · Fletchers London (86 Chiswick High Road)

★★★★★ 4/5

Trustpilot

Property Management

Shaikra has over a long time provided a professional and courteous service managing the property and in addition consistently followed up to resolve the tenancy issues upon/following the end of the lease.

Jeremy · 8 November 2023 · Fletchers London (86 Chiswick High Road)

★★★★★ 5/5

Google

Narmin was so delightful on the phone, would defo recommend this agent!

H · 26 October 2023 · Fletchers London (58 Turnham Green Terrace)

★★★★★ 5/5

Trustpilot

Property management.

As a property manager, Shakira gives her all to give the best service possible on behalf of both the tenant and landlord. What more could one ask for. M.S. landlord.

Mike · 26 October 2023 · Fletchers London (86 Chiswick High Road)

★★★★★ 5/5

Google

Relocating to London is a stressful experience but Joshua committed to support me and found me an amazing property. I had great interactions with the Agency overall. They are highly professional, understand the clients' needs and provide the support a tenant would expect.

Alvin · 25 October 2023 · Fletchers London (58 Turnham Green Terrace)

★★★★★ 5/5

Google

Relocating to London is a stressful experience but Joshua committed to support me and found me an amazing property. I had great interactions with the Agency overall. They are highly professional, understand the clients' needs and provide the support a tenant would expect.

Alvin · 25 October 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Google

Bailey Mansell was a great help in resolving tenancy contract issues - very efficient and helpful. Thanks Bailey!

Jeremy · 17 October 2023 · Fletchers London (86 Chiswick High Road)

★★★★★ 5/5

Google

We are very grateful to manager Han Orkoz for helping us get our dream flat!! He was helpful and supportive all the way through the process. Everything went smoothly. I would 100% recommend working with him and fletchers.

N · 17 October 2023 · Fletchers London (86 Chiswick High Road)

★★★★★ 4/5

Google

We used Fletchers to find tenants and manage our rental property for about 10 years. The standard of support was excellent most of the time. There was one lapse about 4 or 5 years ago when maintenance works and a change of tenant went awry, but Fletchers made it up to us financially afterwards. Since then we have had a 5 star service, with Bridget Kerin (head of property management) managing our property personally. She was efficient, pragmatic, straight-talking, and able to manage the tenancy effectively to the satisfaction of all, including our tenants - who eventually bought the property.

Hugo · 17 October 2023 · Fletchers London (86 Chiswick High Road)

★★★★★ 5/5

Google

Narmin was so delightful on the phone, would defo recommend this agent!

H · 17 October 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Google

“Narmin was able to guide me in the right direction in regards to my queries, lovely estate agent”

Mr · 17 October 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Google

Lettings consultant Asad was extremely helpful and professional, helping me rent a flat for a year easily.

Tony · 17 October 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Google

Found a satisfying flat with Joshua. He was always available for communication and made sure to accommodate our needs as tenants 😁 …

Nicolas · 17 October 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Google

Went easy and smooth, Would strongly recommend Fletchers brook green if u r looking in the neighbourhood of Hammersmith, Big thanks guys, Asad Naqvi who was always there for us, appreciate ur efforts Asad. RD

Rimon · 17 October 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Google

Asad Naqvi was a fabulous agent alongside the Fletchers team, he had great communication with us tenants and aided a smooth and easy run for securing our home!

Kiara · 17 October 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Google

I had Gaetano as my estate agent and was very pleased with the service. He was always very quick to respond to any queries I had and was very patient in making sure I, as well as the other tenants, had completed every action in order to secure housing. Very satisfied!

Keziah · 17 October 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Google

I had the pleasure to have Joshua Winton helping me with my flat. As a newcomer to the UK, I had a ton of weird questions and Josh always responded very quickly whether via email or phone calls. I found a great flat in the neighbourhood I wanted and it was a really easy process with the team. There was no gimmick or bidding war like others I had to deal with prior. Thank you for everything!

Sebastien · 17 October 2023 · Fletchers London (144 Shepherds Bush Road)

★★★★★ 5/5

Google

Fletchers, and in particular Ema Fiorini, were excellent in handling the sale of our flat. They were the third agent we’d tried to sell with and were quickly successful in getting us an offer, being very proactive in setting up viewings, but also in giving us feedback and trying to convert viewings to an offer. They were a pleasure to deal with throughout, with a positive, proactive and helpful approach to their clients.

Daniel · 17 October 2023 · Fletchers London (144 Shepherds Bush Road)