Finders Keepers reviews in Oxford

★★★★★ 5/5

Google

Super friendly staff and quick response to any issues that might occur with a rented apartment. The property manager of my building was Connie Cook and she was very friendly and always eager to help.

Sarah · 11 February 2020 · Finders Keepers Central Office

★★★★★ 5/5

Google

We have been with this company for years and the agents (Rachel and Connie in particular) have been extremely helpful to find properties suitable to our needs. Never a problem too big and always been at hand to offer support and advice. Outstanding.

A · 14 June 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

We have been so grateful for our experience so far with Finders. Their listing of places was extensive. They helped us find the perfect place for us and have been responsive at every turn with the details of adjusting to a new place. When we don't understand how things work, we call them. We have locked ourselves out of our apartment twice and they are very gracious about getting us a key to get back in. The office people are always very friendly.

A · 14 June 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

As a landlord, this isn't the cheapest agent in town but I've never regretted using them. They're very professional and efficient, right from their reports on viewings through to comprehensive reports on the condition of the property during a tenancy and excellent check-out reports. I also find them to be approachable and fair to tenants, promptly and competently addressing any issues that may arise.

A · 14 June 2019 · Finders Keepers Central Office

★★★★★ 1/5

Google

They are modern day pirates. They charge Goddamn A LOT. If you are an intl student ignorant of rent market rules, they'll eat every drop of your blood like a vampire. They'll give you a false impression that the property is in high demand when it is not popular among locals. They'll put pressure on you to pay the whole rent up front. They'll charge a lot for admin fee. They'll point their fingers here and there and charge you a lot for not keeping the room tidy when you move out. Getting all deposit back is an illusion. Just remember they'll deduct a lot. And also, the rent they charge is always higher than the rent of the same quality properties managed by other agents. If you're patient, wait and see, sometimes they reduce the rent when they cannot find an innocent tenant. AVOID THEM BY ALL MEANS.

Al · 23 March 2019 · Finders Keepers Central Office

★★★★★ 4/5

Google

My partner and I rented a property through Finders Keepers for about two and a half years. During this time we were very happy with the service we received, in particular that from our property manager Adrian who was friendly and reliable. Any issues in the flat were dealt with quickly and we also felt we were able to report things that were broken and they would be fixed or replaced with little fuss. We had a couple of mix ups just before we left with our final rent payment and return of our deposit, but these were dealt with and resolved efficiently. Would definitely recommend, one of the best letting agents I have dealt with in the Oxford area. Properties seem to be of a really high standard and the rent prices are competitive.

Eleanor · 20 March 2019 · Finders Keepers Shared Letting

★★★★★ 5/5

Google

Very quick, helpful, and friendly. The people I worked with, specifically Ms. Lynch, were extraordinarily patient and kind when working with me. Couldn't have asked for better service. Highly recommended.

A · 20 March 2019 · Finders Keepers Shared Letting

★★★★★ 5/5

Google

Very impressed from the landlord’s side - from initial introduction through to tenant visits and letting, and then dealing with issues in property to get things ready for tenants moving in. Responsive and professional and with a very good understanding of the Oxford market. Understood that letting out your family home is a stressful business and they guided us through. Recommend the team very highly. Tom and Rachel

Tom · 14 March 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

I rented a property through Finders Keepers with 3 other guys for my 2nd year. For me this was the first time ever renting a property and was a little overwhelmed. Finders Keepers were amazing at explaining everything that needed to be …

Samuel · 11 February 2019 · Finders Keepers Shared Letting

★★★★★ 2/5

Google

Rating only, no written review.

Patrick · 11 February 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

Rating only, no written review.

Arghya · 11 February 2019 · Finders Keepers Central Office

★★★★★ 4/5

Google

Rating only, no written review.

Cassidy · 11 February 2019 · Finders Keepers Central Office

★★★★★ 4/5

Google

Rating only, no written review.

Lorenzo · 11 February 2019 · Finders Keepers Central Office

★★★★★ 4/5

Google

Have rented through FK for all of our rental properties in Oxford. All properties have been in an excellent condition and all the agents we have dealt with have been friendly and professional throughout. My most recent property manager Rachel at Park End St FK was the epitome of what I would exepect from my experience of FK.

Sarah · 11 February 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

We have rented two properties through Finders Keepers. We have had the same Property Manager (Rachel Thraves) for both houses and we have always found her very helpful, friendly, efficient and reliable. We were lucky to have her as our Property Manager!

Edwina · 11 February 2019 · Finders Keepers Central Office

★★★★★ 1/5

Google

They are modern day pirates. They charge Goddamn A LOT. If you are an intl student ignorant of rent market rules, they'll eat every drop of your blood like a vampire. They'll give you a false impression that the property is in high demand when it is not popular among locals. They'll put pressure on you to pay the whole rent up front. They'll charge a lot for admin fee. They'll point their fingers here and there and charge you a lot for not keeping the room tidy when you move out. Getting all deposit back is an illusion. Just remember they'll deduct a lot. And also, the rent they charge is always higher than the rent of the same quality properties managed by other agents. If you're patient, wait and see, sometimes they reduce the rent when they cannot find an innocent tenant. AVOID THEM BY ALL MEANS.

D · 11 February 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

One of the few extremely reliable and competent letting agencies in Oxford. Have never failed to show up to an appointment, or to take care of issues promptly and reliably. Have not had a problem with them in my 3 years of living here.

Max · 11 February 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

Excellent service from FK. I've been renting from them for nearly 7 years and have no complaints at all. All issues are dealt with promptly and the staff are really friendly. My property manager Rachel has been fantastic and that's not always been my experience with letting agents.

Ali · 11 February 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

Finders Keepers was an excellent Letting Agents during my last three years in Oxford: efficient, clear, prompt, attentive, no-nonsense. They facilitated arrangements between my landlord and me for maintenance issues, check-out, etc. I especially appreciate property manager Ashley's professionalism.

Tyler · 11 February 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

We have been so grateful for our experience so far with Finders. Their listing of places was extensive. They helped us find the perfect place for us and have been responsive at every turn with the details of adjusting to a new place. When we don't understand how things work, we call them. We have locked ourselves out of our apartment twice and they are very gracious about getting us a key to get back in. The office people are always very friendly.

Diane · 11 February 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

As a landlord, this isn't the cheapest agent in town but I've never regretted using them. They're very professional and efficient, right from their reports on viewings through to comprehensive reports on the condition of the property during a tenancy and excellent check-out reports. I also find them to be approachable and fair to tenants, promptly and competently addressing any issues that may arise.

Rachel · 11 February 2019 · Finders Keepers Central Office

★★★★★ 5/5

Google

One of the few extremely reliable and competent letting agencies in Oxford. Have never failed to show up to an appointment, or to take care of issues promptly and reliably. Have not had a problem with them in my 3 years of living here.

Max · 19 October 2018 · Finders Keepers Central Office

★★★★★ 5/5

Google

I rented a property through Finders Keepers with 3 other guys for my 2nd year. For me this was the first time ever renting a property and was a little overwhelmed. Finders Keepers were amazing at explaining everything that needed to be done, what needed to be signed and why as well as when it was all due. Upon arriving at the house for the first time, we had a ring binder filled with documents about the house (energy supplier, water supplier, emergency contact numbers, bin days etc.) This was a huge help as no one had thought about this until we had arrived. When ever something went wrong with the house (loss of hot water etc.) one phone call had someone sent out ASAP to sort it out. Throughout the tenancy we dealt with one individual from Finders Keepers, this was Alec, this made everything much easier as we only had to contact one person for everything. When it came to the end of the tenancy, I was the last one in the house cleaning ... all of my other flatmates had already vacated the property and left all of the final cleaning to me and me alone. When it came to the check out Alec came and gave a quick inspection and gave me a run down of the check out. When all was finished, I got the remainder of my things (quite a bit) and got ready to grab a bus to get into town so I could catch my train. Alec asked where I was going and offered me a lift into town so that I didn't have to grab a bus. This was something that was unneeded and most people would never have offered. It was little things like this, Finders Keepers going the extra mile, which really gave me a fantastic experience with using the agency. If you as a student are looking to rent a property and not sure who to go with, pick Finders Keepers. They will help you every step of the way.

Sam · 20 March 2018 · Finders Keepers Shared Letting

★★★★★ 4/5

Google

Over my time as a renter I used about a dozen letting agents, and Finders Keepers (who operate - or certainly used to operate - both student and non-student lettings out of this office, despite the name) were without a doubt the best I used in Oxford. They were honest, clear, and fair. They still had the problem that every letting agent in Oxford (and most of the South of England, for that matter) seem to have of having stacks of seemingly-arbritrary fees ("So I have to pay to apply to rent this place... even if you later reject me?") and excessive bureaucracy ("So even if I can show you that I have or even offer to GIVE you year's rent up-front, I still need a guarantor because you don't think my income is high enough?"). But at least they were transparent and generally good at responding to queries. In summary: the best letting agent I've used in Oxford, but bear in mind that comes with the caveat that they're still "like an Oxford letting agent".

Dan · 20 March 2018 · Finders Keepers Shared Letting