Trusted Agent profile

Fenn Wright reviews in Colchester, Sudbury, Ipswich and 4 more

4.6

★★★★★ Excellent

1,348 reviews across 7 offices and 3 platforms

Fenn Wright has seven offices, in Colchester, Sudbury, Ipswich, Witham, Chelmsford, Manningtree and Lawford. Together they have 1,348 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

823

Reviews on Google

All 7 offices

Yell logo

4.9 / 5

317

Reviews on Yell

All 7 offices

Trustpilot logo

208

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Fenn Wright's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Fenn Wright office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Excellent Customer Service

We recently sold our apartment in Ipswich through Fenn Wright, and the service was absolutely outstanding from start to finish. Selling a property can be incredibly stressful, but the Ipswich team made the entire process seamless and transparent. Their local market knowledge is unmatched, and they provided realistic, expert advice that helped us secure a fantastic result. Communication was excellent throughout; we were kept informed at every single stage and always felt fully supported by the team. They were proactive, professional, and always willing to go the extra mile to progress the sale (especially Josh and Debbie). We cannot recommend Fenn Wright Ipswich highly enough to anyone looking to sell their property.

Natasha · 6 August 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Would really recommend Fenn Wright

Would really recommend Fenn Wright, they have been really communicative and helpful throughout the whole selling process of my house. Excellent service, thank you

Mrs · 3 August 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

We appointed local Fenn Wright office …

We appointed local Fenn Wright office for the sale of my late Mothers house and from valuation through to final sale they were very professional and provided frequent updates on proceedings. All team members were helpful and polite and they always called back with information when required. I would definitely recommend their services for the sale / purchase of a property.

Neil · 2 August 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Selling our home through Fenn Wright…Thank you again, Charley!

Selling our home through Fenn Wright Felixstowe was a far more complex process than we ever anticipated, with a challenging property chain and several issues that had to be worked through before we could exchange. Throughout it all, Charley was absolutely outstanding. Her communication was second to none she kept us informed every step of the way, was always proactive in providing updates, and was incredibly responsive whenever we had questions or needed reassurance. At what was often a very stressful time, knowing Charley was keeping everything moving and ensuring everyone was communicating made a huge difference. Nothing ever seemed too much trouble. She worked tirelessly with all parties in the chain, remained professional throughout, and genuinely cared about achieving the best outcome for everyone involved. Thanks to Charley's dedication, persistence and excellent communication, we successfully exchanged on our sale and purchase. We couldn't have asked for better support and wouldn't hesitate to recommend Charley and the Fenn Wright Felixstowe team to anyone buying or selling a property. Thank you again, Charley!

Lucy · 28 July 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Purchase through Fenn Wright, Felixstowe

We bought our new home in Felixstowe through Fenn Wright. It wasn't a straightforward process as various legal matters regarding probate had to be worked through. Charley and her team at Felixstowe were absolutely superb and nothing was too much trouble. Numerous viewings were accommodated and access for surveys / inspections was never an issue. The level of communication that was facilitated made sure that all parties involved were well informed and led to a very successful outcome. Thanks once again Charley.

Tim · 24 July 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Fenn Wright

We were very pleased from the start Jamie helped us get the property on the market was more than helpful when I had questions and called into office she was always helpful. Jamie kept us informed and we only had the property on the market a month and she called to say we had an offer we accepted and have now sold so thank you to everyone at Fenn Wright Woodbridge

Valued · 18 July 2026 · Fenn Wright Chelmsford

5/5

Google

I sold my first house through Fenn Wright. I genuinely thought that this would end up being an exhausting process of many viewings etc etc but I actually had very few viewings before my house had sold. That's not to say that it was listed too low though because another estate agent wanted to list mine for less than it sold for! It was pleasant dealing with the various members of the team that I dealt with all the way from valuing my property right up to the completion of sale. Every member of staff was incredibly pleasant to deal with at each stage and I must also hand a thanks to Josh for recommending Hayward Moon solicitors to me as that made the entire process smooth for us. I believe throughout this whole process I must also thank Sean, Kyle and Debbie for their work with my property. Thanks again

Invokehazza · 12 July 2026 · Fenn Wright Ipswich

Agent replied · 12 October 2026

Hi Invokehazza, Thank you for your fantastic feedback which has been passed on to Josh, Sean, Kyle, Debbie and the wider Ipswich team. We appreciate you taking the time to write a review. Thanks, Ann-Marie

5/5

Google

Would recommend Fenn Wright to anyone. Ive just completed a very stressful exchange , but Jo at Fenn Wright was incredible. Went above and beyond to help and went out her way to do more then she should. A real credit to Fenn Wright and they are lucky to have her. Thanks for everything

Daryl · 11 July 2026 · Fenn Wright Chelmsford

Agent replied · 11 October 2026

Hi Daryl, thank you for your fantastic review which has been passed on to Jo and the team. We appreciate you taking the time to write a review. Thanks, Ann-Marie

5/5

Google

Happy with service received. I found Kaleigh and Ben very helpful and always spoke with interest in client and property. Luckily it didn't take too long to sell, so no real difficulties, fairly straightforward sale. Very grateful for help received.

Carole · 11 July 2026 · Fenn Wright Manningtree

Agent replied · 11 October 2026

Hi Carole, thank you for your great review which has been passed on to Kaleigh, Ben and the team. We appreciate you taking the time to write a review. Thank you. Ann-Marie

5/5

Google

The whole team at Fenn Wright in Manningtree have been excellent from start to finish in helping us buy our new house. Kaleigh in particular was very quick to give us updates, call to check-in and didn't leave us waiting at the end of the phone in what can be a quite stressful process. She spoke to the solicitors and translated a lot of the complex legal terms into plain English for us which was greatly appreciated. I have nothing but good things to say about the team and would like to thank them for all of their hard work!

Liv · 11 July 2026 · Fenn Wright Manningtree

Agent replied · 11 October 2026

Hi Liv, thank you for your fantastic feedback which has been passed on to Kaleigh and the team. We appreciate you taking the time to write a review. We hope you will be very happy in your new home. Thanks, Ann-Marie

5/5

Trustpilot

Kyle and the team were great

Kyle and the team were great! They were attentive, responsive and Kyle especially did everything he could to get us to the finish line. Alfie did a fab job with photography as well. Would recommend 5*

Bex · 10 July 2026 · Fenn Wright Lawford

5/5

Trustpilot

A very good experience

A very good experience. Thorough and accurate appraisal of our house by Paul. Excellently marketed. Friendly and helpful staff during the selling process. Excellent support from Kirsty up to completion. Priced to sell and sold within 2 weeks for £25000 more than the most prevalent estate agent in Co3's estimated price. Recommended.

Sussexman · 7 July 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Jamie was fantastic

Jamie was fantastic, so helpful and thorough, keeping me informed all the way. My house was only on the market for 5 days, which was incredible in a more challenging time for sales. The fees were very reasonable and I would highly recommend them.

Richard · 3 July 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Great communication

The team were really responsive and helpful in helping us buy our first home.

Emmanuel · 3 July 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

We bought our house through Fenn…

We bought our house through Fenn Wright. We would like to thank the team at the Felixstowe office for their patience with our viewing appointments. In particular, Debbie Oliver the Sale Progressor, was excellent with her perseverance and positivity and commitment with her time, patience and sheer dedication to getting our purchase achieved. Given the importance of exchange and completion, Debbie projected calmness and positivity throughout. We really felt Fenn Wright cared because of her wonderful professionalism. Very good work all round.

Laura · 26 June 2026 · Fenn Wright Lawford

5/5

Trustpilot

The people from Fenn Wright were…

The people from Fenn Wright were professional but friendly and very supportive with good advice throughout the process of selling my house. I can without reservation recommend them.

J · 22 June 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Sold my Mums house through Fenn Wright…

Sold my Mums house through Fenn Wright and found them to be extremely understanding and helpful. Josh was great with communications throughout and very responsive. Thanks to Josh and also to David, who kept us updated in Josh's absence, and for chasing up solicitors on the final day. Would definitely recommend 😊

Customer · 19 June 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Great service from Kyle

We had a great viewing with Kyle last night, really friendly, knowledgeable about the property and super helpful. The best viewing we’ve had hands down. Regardless of the outcome when we come to sell or move we’ll make sure Kyle is on the case!

Adam · 19 June 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Kirsty King-Queen of Agents

Cannot recommend fenn wright as an estate agent. Kirsty is an absolute super star and should be praised for the work she does!

Abby · 18 June 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Kirsty and the team were unbelievable…

Kirsty and the team were unbelievable with our house purchase. We had so many hurdles to overcome and we were made to feel at ease throughout the entire process. We cannot thank Kirsty and Fenn Wright enough for everything they did to support us with an incredibly complex house purchase

Robert · 17 June 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

We had an excellent experience

We had an excellent experience buying our house through Fenn Wright. Kirsty was incredibly helpful from start to finish, always keeping us informed and making the whole process smooth and less stress-full . We had no problems at all throughout the purchase, and everything was handled professionally and efficiently. Thank you, Kirsty, for all your support, we would highly recommend Fenn Wright. Stef

Steph · 16 June 2026 · Fenn Wright Chelmsford

5/5

Trustpilot

Really happy with the sale of my house

Really happy with the sale of my house. Very friendly and helpful pleased with my experience

Mr · 16 June 2026 · Fenn Wright Chelmsford

1/5

Google

Unfortunately our first purchase experience was made very stressful by Fenn Wright. On completion date, they didn’t have all of the keys. Somebody else, known to the former owner, had them and were on holiday - breach of the contract which states all keys due by completion. When calling Kris to raise my concern and stress at 3.30pm on the completion date, he laughed over the phone and attempted to belittle me. I am glad I have this recorded as I will be taking this further. At the start of the process, we viewed the house and were told that the garage next door was ours. We negotiated based on that being the case. Turns out, our garage was around the corner. When asking to view, they didn’t have the keys. In all fairness, we did view again and see the garage. The property had been vacant for a year, and there was a food waste bin with mouldy food in the cupboard under the sink. The estate agent said that will be sorted, along with rubbish in the back garden. It took our solicitors some time to get this sorted, and the rubbish remained. It had just been chucked in the shed. I just felt like a huge inconvenience whenever having a query. I’m sorry, but buying a house is the biggest purchase you’ll ever make and all questions are important. Also, it was our first purchase, and we did nothing to deserve such poor treatment on completion day. As soon as you complete, it’s just expected you get on with it! The keys we had on a key ring as well - they didn’t even know which one was which, there were 2 keys and we needed 3 (front door, back doors and garage). Again, it was for me to sort myself. So more money being spent on locksmiths. I am truly disgusted by Fenn Wright Colchester. Would never use them again if I had the choice.

Hannah · 12 June 2026 · Fenn Wright Colchester

Agent replied · 12 October 2026

Hi Hannah, I am sorry to read your comments and we will look into this matter and respond to your email correspondence. Thank you, Caroline

1/5

Google

We were prefect applicants but again getting discriminated against

Ben · 12 June 2026 · Fenn Wright Ipswich

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Fenn Wright

Which Fenn Wright office has the most reviews?

Colchester has the most, with 504 reviews rated 4.5 out of 5, followed by Sudbury with 448.

Where are the Fenn Wright offices?

The seven Fenn Wright offices, by town:

  • Chelmsford: 20, Duke Street, Chelmsford, CM1 1HL
  • Colchester: 146 High Street, Colchester, CO1 1PW
  • Ipswich: 1 Butter Market, Ipswich, IP1 1BA
  • Lawford: 2 Station Rd Manningtree, Lawford, CO11 1AA
  • Manningtree: 2 Station Road, Manningtree, CO11 1AA
  • Sudbury: 26 Market Hill, Sudbury, CO10 2EN
  • Witham: 64, Newland Street, Witham, CM8 1AH
The Trusted Agent

Is this your office? Claim your page.