Featherstone Leigh estate agents in Richmond upon Thames, Kingston Upon Thames, Richmond and 1 more

★★★★★ 5/5

Google

Max was extremely helpful and managed to help me find, view and move into my flat in 5 working days. I would really recommend him and Featherstone Leigh.

Henry · 24 October 2023 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

I had a wonderful renting experience with Max Mallalieu-Black who is the most kind, responsive, trustable and professional estate agent I've ever met in London. He helped me smoothly went through the overall process of my renting, especially in the competitive renting market! The system and the platform that this company applys are also help alot with the smooth process of renting. Definitely recommend Max and this estate agency!

W · 24 October 2023 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

Featherstone Leigh have been absolutely incredible in helping my partner and I move into our dream flat, to rent in Richmond. Melanie has looked after us from the get-go with such thorough professionalism & ease, we couldn't have asked for more! Thank you for everything Melanie, now the countdown to move begins :)

Luisa · 24 October 2023 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

Featherstone Leigh have been excellent at finding long term tenants for my property in Richmond over the last 10 years. I have always dealt with Melanie who is extremely professional, proactive and an excellent communicator. She offers helpful guidance when needed and is an experienced and successful negotiator. Highly recommended.

Jane · 24 October 2023 · Featherstone Leigh Richmond Sales

★★★★★ 1/5

Google

Rating only, no written review.

Amgoth · 24 October 2023 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

We sold our house through Featherstone Leigh Twickenham (due to recommendation) Erika and Daniela were great to work with, very friendly and approachable. Daniela did a great job of communicating between us and the buyers and she was always quick to respond. The whole experience was very positive and took a lot of stress out of the process. Would recommend.

Pete · 23 October 2023 · Featherstone Leigh Twickenham

★★★★★ 5/5

Google

I found all of the Featherstone Leigh team, to be professional, consistent and warm. Knowledgeable of my area and style of property to be sold, their specific understanding of the client base that would attract the most viewings was invaluable. FL brilliantly screened time-wasters out and I always received prompt feedback on viewings. They listened to my needs and were always mindful of 'life-within-the-house' to ensure viewings were as convenient as possible to me. I sold very quickly and their expertise and collaborative style meant that my sale went through within a staggeringly quick five weeks!

Karin · 23 October 2023 · Featherstone Leigh Twickenham

★★★★★ 5/5

Google

We have a contract with Featherstone Leigh in Kew to manage an apartment we own and let out. We recommend them as managing agents and we are very satisfied with the help and advice we have received from Hayley Marner in their contracts department. We find Hayley easy to talk to, she listens to any issues we have, and we know we can rely on her to deal with any matters to hand in an effective and efficient manner. Mr D Ashton

Karina · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

We had a great experience with Featherstone Leigh- Kew lookibg for a rental flat. Prue Semba has been super helpful and very responsive to messages during the search and after finding the place. Highly recommended.

Hamed · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

We had an extraordinary experience renting with Featherstone Leigh - Kew Branch. All the renting process (From the initial contact stage to the moment we received the keys from the office) was filled with respect, fairness, and good communications - from the tens of agents we contacted to enquire about properties across the years, Featherstone Leigh is the only firm that NEVER forwarded our call to an automated responder nor a receptionist that promises a call-back but never do! We are forever grateful to Ms. Prue Semba, Ms. Hayley Marner and Ms. Jo O'Sullivan for helping us getting the place we are starting our family in. Their passion about what they do is always felt; best agents ever!

Hasan · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

We rented our flat with FL Kew and lived in for 2.5 years. We were very happy with the service we received, many thanks to Hailey who helped us during our tenancy patiently. Also, the branch manager Jo O'Sullivan is very helpful, personable, and indulgent lady. I highly recommend Featherstone Leigh, Kew. Thank you Hailey and Jo.

Jk · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

We had great service from Featherstone Leigh in Kew, Prue Semba was very helpful in our search for our rental property and Hayley Marner has been brilliant at helping with other aspects during our tenancy.

Olivia · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

Outstanding property management service, Featherstone Leigh team are amazing. Kudos to Hailey, Jo, Shamara for their prompt, professional and kind support at all times.

Angela · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

We would like to thank Prue Semba at Kew office for helping us find our loving home. She was polite and friendly and very helpful throughout. Prue is always willing to help and provide solution in a quick and efficient way. We couldn’t be happier with the service we received, she helped us find our family home. Thank you Prue. :) Crisitna & Alex

Cristina · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

I worked with Prue Semba to secure a flat in London during what was a wild time in the rental market, and it was a pleasure to work with her! It was the 13th flat I'd seen and I had an offer in with her help within an hour of viewing it, and was moved in within a week. Prue is very professional and has been helpful with getting me answers to my many questions despite what I'm sure is a very busy time! Would definitely recommend working with this agency! Thanks Prue

Alison · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

I have been a client of Featherstone Leigh since 2004. Jo Sullivan, Prue Semba & Hayley Marner are a great team- professional, courteous & efficient. I highly recommend Featherstone Leigh Kew branch for rentals & sales marketing!

Marsha · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

I would highly recommend using Featherstone Leigh in Kew as your agent when you come to sell your property! From start to finish, Prue, Jo and Hayley have been absolutely wonderful - and I don’t think we’d have got it across the line without them. From the initial introduction with Jo, we were immediately put at ease with her personal approach to listing - we were able to pop the team a WhatsApp whenever necessary, and were always kept up-to-date with when viewings were going to take place and then feedback followed shortly afterwards. Once we had an offer, Prue was an absolute star in making sure things kept moving along. This was not an easy sale due to the involvement of various management companies, but Prue was relentless in chasing in order to make sure the deadlines we needed to hit were met. The constant communication and badgering of third parties meant we were able to hit a much needed deadline! Overall, working with the team has been a delight, and a breath of fresh air from what we’d previously experienced elsewhere. I would happily both use them again and recommend them to anyone looking to sell in the local area!

Josh · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

We had a great experience wirh Featherstone Leigh Kew office when we bought a house through them last year. We worked with Prue who was very helpful, extremely professional and helped the process move along smoothly. We found the whole team especially Prue and Jo to be very efficient with a good knowledge of the loca area and community and would highly recommend their services.

G · 11 October 2023 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

We highly recommend Featherstone Leigh. During the sale of our house they have been super-efficient and professional and right from the start we felt we had every confidence in them. They have excellent knowledge of the local area and the current situation in the property market, our house sold the day after an open house event! They worked hard to help us achieve the best possible price using their expert negotiating skills and gave us great advice along the way. The whole team were lovely to deal with - their communication was impeccable, and it was nice to deal with people and not be made to feel as if we were just another client.

Vicki · 11 October 2023 · Featherstone Leigh Kingston Upon Thames

★★★★★ 1/5

Google

First time I leave a bad review at a business but we are shocked at the level of service. We had made an offer for a family home of 5bedrooms and it was accepted by the landlord among other offers as he liked our profile (Respected professionals). 30 min later at 8pm we thanked the agent Milan for the news and we asked two questions by email. Literally the next day at 9am Milan called us to tell us that it is red flag that we have not yet registered at the website (without having responded to our email with our questions)then him and his manager Eleonora Pole rushed us to wire the money immediately. We only had requested to view the property a second time as we only viewed it for 10 minutes and potentially to speak to previous tenants which was in our initial offer. We have rented properties for many years and we have excellent references, we were never treated with such disrespect. Even after we communicated our concerns, they did not apologise, tried to turn this around and say that they didn't respond to our email because it was late at night, and still had the audacity to call us at 9am to claim we are the red flag. We ended up pulling our offer as we wouldn't want the property to be managed by them. Really a shame as we loved the house! Be aware as a tenant but also a landlord!

Io · 11 October 2023 · Featherstone Leigh London (62 New Kings Road)

★★★★★ 5/5

Google

Rating only, no written review.

Peter · 10 October 2023 · Featherstone Leigh Teddington

★★★★★ 1/5

Google

Rating only, no written review.

Daniel · 10 October 2023 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

I had a very good experience, when I was flat-hunting, with Danielle at Featherstone Leigh, she was always helpful, courteous, knowledgeable, patient and generous with her expertise. I learnt a lot from her and appreciate her kindness, it was always a pleasure to work with her.

Victoria · 10 October 2023 · Featherstone Leigh Teddington

★★★★★ 5/5

Google

From start to finish, Danielle and Emily have been incredibly professional, polite, knowledgeable and sympathetic to our needs. Their communication is excellent - We have been able to speak to Danielle and Emily throughout the transaction and they have done all they can to ensure everything went smoothly. All in all, a very professional, caring team that go the extra mile.

Siobhan · 10 October 2023 · Featherstone Leigh Teddington