Trusted Agent profile
★★★★★
798 reviews across 10 offices and 3 platforms
Featherstone Leigh has 10 offices, in Richmond upon Thames (three offices), Kingston Upon Thames, Richmond (two offices) and London (four offices). Together they have 798 reviews on three platforms, rated 4.6 out of 5 overall.
784
Reviews on Google
All 10 offices
1
Reviews on Yell
All 10 offices
13
Reviews on Trustpilot
Business-wide
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Featherstone Leigh's 10 offices, most reviewed first. Each has its own page.
Showing 778 reviews on Google only. Show every review
5/5
GoogleWe recently bought a flat through featherstone Leigh and were so impressed with Prue and Jo. We had viewed 15+ properties with other estate agents who were very pushy and didnt show us appropriate properties. So glad we found featherstone Leigh! They kept us informed at all times and helped us move things along with the sale. Prue and Jo took lots of time to support us through the process and answer all of our (many) questions. Would highly recommend.
5/5
GooglePru, Jo and Risida have looked after my sister really well. In a difficult property market they've staid positive and gotten us over the line. We'll done team! And best of luck to all of them for the future. Thanks again
5/5
GoogleA huge thank you to Jo and Prue in helping my brother and sell the family home. They were both so kind, patient and proactive. Having unsuccessfully tried to sell the house with other "local" agencies for many months, Prue and Jo jumped into action and thanks to their thorough knowledge of the Kew Village market and their personal contacts within the community. They, very quickly , not only connected us with the perfect buyer, but also found me the perfect flat, off market, to move to, thus allowing me to stay in this wonderful area which is Kew Village. I cannot recommend the Featherstone Leigh, Kew office highly enough - all thanks to Jo and Prue's knowledgeable, efficient and friendly service.
5/5
GoogleI highly recommend Featherstone Leigh’s Kew team. Jo O’Sullivan has a brilliant knowledge of the area and market and is great at building long term relationship with her clients and I’ve been so impressed with the expertise and hard work Prue Semba has demonstrated as she skilfully guided me through the letting process. This team have gone above and beyond and are friendly and fun to deal with. I wouldn’t hesitate to recommend them.
1/5
GoogleRating only, no written review.
1/5
GoogleCalled in on Wednesday to ask if they could print/copy me one piece of paper and I offered to pay for it...the young lady who came to my assistance was very nice and helpful but when she turned around for approval of this from her colleague,her revolting colleague turned round with a nasty face and said there a printers up the road and carried on working! What a disgusting revolting nasty women!
5/5
GoogleBeth Kneebone is a very friendly, polite and efficient agent from Featherstone Leigh, the best I had ever worked with!!!
5/5
GoogleVery good experience working with Beth at Featherstone Leigh through a somewhat lengthy transaction. Beth was always responsive and available, following up at every turn to enable communications with a seller based abroad, navigating language barriers and the team of solicitors and accountants to eventually guide the transaction to completion.
5/5
GoogleI couldn’t recommend ‘Team FL’ more highly! Both Beth and Mani provided a truly excellent and professional service. My house purchase took less than 2 months to complete, helped by those guys always being on the ball . A class act indeed and thank you both so much! Antony
5/5
GoogleMani and Beth at Featherstone Leigh we're a delight to work with. After a year of searching in a competitive market, and a number of failed attempts at securing our onwards purchase with other agencies. Mani guided us with patience and honest approach to securing the perfect family home. A class act, I would highly recommend. Thank you both ever so much. George.
5/5
GoogleBeth Kneebone was very helpful and made the usually difficult process of buying a house, much less stressful and ensured it all went smoothly.
5/5
GoogleBeth was amazing throughout the whole process. She really helped with communication and managed to keep all parties up to date during the whole process. She was really helpful with arranging viewings for measurements and always very responsive. Thanks for all your help Beth, it's been a pleasure to have you helping things along.
5/5
GoogleWhat can I say ! Beth Kneebone is just a phenomenal agent and an even better person ! We had been looking for a new home since post covid times on and off and we weren’t getting what we wanted in terms of the layout, feel and price in the areas we were searching. Buying in Chiswick has always been our dream but thought it’s always going to be competitive and we will get priced out ! She managed to convince us to view a few properties and we loved one of them .. we almost didn’t even go to view it but she insisted that it’s something we’d like & she was so right ! It was the one ! She helped us through the whole process of buying and negotiating and we were finally able to secure our home in our dream location! The whole team is very helpful and Beth is a thorough professional with a whole lot of experience and focused on going above and beyond in terms of service to clients ! What more can you ask for ? All i would like to say is a huge thank you to the Beth and the entire Featherstone team who were always on our side and always ready to help!
5/5
GoogleI engaged Featherstone Leigh for many years for both selling and letting (after purchasing a property from them). I think they are all hired for their integrity and personable approach. They are not pushy (which has never encouraged anyone to buy a house before, it is a house after all, it costs a fortune!) and they are honest, which is so important. I was blown away by just how incredibly hardworking they are too; they always go above and beyond to keep all parties informed and happy, even under the most stressful circumstances. I know that so many people have lost faith in estate agents but this team is the real deal; completely professional and authentic. I cannot sing their praises enough and I will always be grateful for their kindness and support.
5/5
GoogleWe have used Featherstone Leigh for many, many years. We were landlords and use them to find tenants and also to sell our properties. Having used them earlier this year to sell our 3 bedroom house in Grove Park ( Chiswick) we were very impressed with the entire operation. Mani gave a pretty accurate valuation based on his years working in Chiswick . Very often, agents give an inflated valuation to get the business. Both he and Beth worked extremely hard in both finding buyers to view and in guiding our eventual buyers through the process. Beth was fantastic at keeping us updated on a daily basis with how things were going. Mani dealt very professionally with all the buyer and solicitor “queries”. In conclusion we would wholeheartedly recommend them if selling or buying property.
5/5
GoogleManager Gemryan Reyes is very prompt, reliable and responsible. very impressed by his effort and hard work of his management. Other staff of FL are very kind, too.
5/5
GoogleThe service was excellent - they were really helpful and Harry was always available and a brilliant negotiator. I would definitely recommend them.
1/5
GoogleNo website on Google?
Thank you for your feedback, please be advised that our website is www.featherstoneleigh.co.uk
5/5
GoogleGreat agency, we found the best accommodation for us in no time, signed the contract and moved in one week after viewing. The process was simple and the staff helped with all the queries. Special thanks to Natasha W.
5/5
GoogleWe worked with the team at Featherstone Leigh in Twickenham (Natasha, Alan and Rebecca) and they were awesome! They put my previous letting agents to shame. They were so helpful, kind and patient and being new to the rental market in the UK from the US, they spent the time to guide us through everything we needed to know as 'newbee' tenants to the rental market here in the UK. If you are looking for an agent that knows the lettings market and is willing to help you then look no further than the lettings team at Featherstone Leigh in Twickenham!
1/5
GoogleRating only, no written review.
Dear Amgoth Vanitha, we have been unable to find your details on our system, please could you contact us so that we can see if you are registered (perhaps under a different name?) and try resolve any issue you may have.
5/5
GoogleWe sold our house through Featherstone Leigh Twickenham (due to recommendation) Erika and Daniela were great to work with, very friendly and approachable. Daniela did a great job of communicating between us and the buyers and she was always quick to respond. The whole experience was very positive and took a lot of stress out of the process. Would recommend.
5/5
GoogleI found all of the Featherstone Leigh team, to be professional, consistent and warm. Knowledgeable of my area and style of property to be sold, their specific understanding of the client base that would attract the most viewings was invaluable. FL brilliantly screened time-wasters out and I always received prompt feedback on viewings. They listened to my needs and were always mindful of 'life-within-the-house' to ensure viewings were as convenient as possible to me. I sold very quickly and their expertise and collaborative style meant that my sale went through within a staggeringly quick five weeks!
5/5
GoogleProfessional, Easy to deal with, got the job done efficiently
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Teddington has the most, with 155 reviews rated 4.6 out of 5, followed by Kingston Upon Thames with 147.
The 10 Featherstone Leigh offices, by town:
