★★★★★ 5/5
GoogleI recently purchased a flat through this agency, and I couldn't be happier with the experience. From start to finish, Daniela and Erika demonstrated an exceptional level of professionalism, dedication, and friendliness that made the entire process smooth and enjoyable.
If you're looking for a real estate agency that not only delivers results but also makes you feel like a part of the family, I highly recommend working with Daniela, Erika, and the entire team. Their professionalism, expertise, and warmth made this experience unforgettable.
Ozcan · 24 April 2024 · Featherstone Leigh Twickenham
★★★★★ 5/5
GoogleWe had a great experience with Daniela, Erika and the team at Featherstone Leigh Twickenham. They were very friendly, helpful, and extremely quick to support us going the extra mile as we went through the buying process, which was extra appreciated as first time buyers. Would highly recommend!
Stuart · 24 April 2024 · Featherstone Leigh Twickenham
★★★★★ 5/5
GoogleDaniela and her team has been very helpful and responsive from the start to the completion of my property purchase! Throughout the process, she has been very patient with my queries and provides lots of useful advice and information around the neighbourhood. Much appreciated for her support throughout this journey!
Shalott · 24 April 2024 · Featherstone Leigh Twickenham
★★★★★ 5/5
GoogleI recently completed the sale of my house through Featherstone Leigh, and they were flawless. From a competent and honest sales pitch, realistic but still ambitious, they’ve been winners. Viewings handled carefully, interest in the property reported and driven; offers dealt with professionally: they achieved a great and unexpected sale price, good for me but also right for the buyer too.
Most importantly, they handled both my position and that of the buyer with care and kindness, genuine kindness.
Specifically and particularly, Daniela and Erika were excellent and typified all those qualities. They made a potentially difficult time, a breeze, and I will be forever grateful to them for their conduct of the sale, that which was achieved, and the fact they were just great people.
Thank you so much.
Lewis · 24 April 2024 · Featherstone Leigh Twickenham
★★★★★ 5/5
GoogleSatisfy with the service they provide overall. Prue helped me finding the right property a lot.
Jae · 16 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 4/5
GooglePrue was great. Some issues re the landlord's furniture but generally all good.
Benno · 16 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GoogleWe just recently moved to Kew and where looking property to rent Prue and Jo helped us a trough the process and we moved in without issues. Highly recommended.
Kristaps · 16 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GooglePrue was perfect! Attentive, polite and always available! We were looking for a place for a long time and with different real state offices and the experience we had with her and Featherstone was the best! Thank you Prue e Jo!
Sandra · 16 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GoogleFantastic service from Prue Semba! We got into our preferred rental home from a large list of options within our budget. She negotiated everything for us and made it a simple process.
Mattie3975 · 16 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GooglePrue was fast in getting things done and communicates efficiently. She helped us get the rental unit we liked pretty quickly. I would definitely deal with her and FL again.
Stone · 16 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GoogleI cannot rate FL Kew too highly - a huge thank you. They have a great team offering excellent service. Overcame huge obstacles in a very positive manner, especially Pru Semba, to complete my sale in a very difficult market. Highly recommended.
Keith · 16 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GoogleVery happy with the professionalism and friendliness of Featherstone Leigh.
Constantly kept updated for a very smooth, stress free sale
Tony · 16 April 2024 · Featherstone Leigh Kingston Upon Thames
★★★★★ 5/5
GoogleNo nonsense approach to selling my house. All the staff were professional and knowledgeable with many years experience. Can’t fault them. Got the price I agreed with them.
John · 16 April 2024 · Featherstone Leigh Kingston Upon Thames
★★★★★ 1/5
GoogleDefinitely would not recommend. The girl called Steph who works at the red lion street branch is very unprofessional and does not know how to do her job correctly. I am surprised how she got a job there in the first place. Never follows up on anything and tells lies.
Nadia · 13 April 2024 · Featherstone Leigh Richmond (24)
★★★★★ 1/5
GoogleRating only, no written review.
Thewhitehawksym · 13 April 2024 · Featherstone Leigh Richmond (24)
★★★★★ 1/5
GoogleRating only, no written review.
Christian · 13 April 2024 · Featherstone Leigh Richmond (24)
★★★★★ 5/5
GoogleI've done a couple of moves now in Richmond with Steph and Melanie. They've been instrumental in helping me find exceptional places and also so supportive in the documentation and move-in phases. A real pleasure to work with!
Ingrid · 13 April 2024 · Featherstone Leigh Richmond (24)
★★★★★ 5/5
GoogleMy experience with Steph and Fraser from Featherstone Leigh Richmond was truly exceptional. They guided us through the process of finding our dream flat in a gem of a location, and everything went incredibly smoothly from start to finish.
Steph and Fraser were not only professional and knowledgeable estate agents but also incredibly responsive, kind, and understanding throughout the entire journey. We were ahead of the London renting rush because they sent us the property match well ahead of time. Their attention to detail and deep understanding of the market made us feel confident that we were making the right decision.
From the initial property viewings to the final signing of the rental agreement, Steph and Fraser were with us every step of the way, answering our questions promptly and providing valuable insights. Their dedication to making the process as stress-free as possible was truly remarkable.
I can't thank Steph and Fraser enough for their outstanding service. They turned what could have been a daunting process into a pleasant and exciting one. If you're looking for estate agents who genuinely care about their clients and go above and beyond to make the experience seamless, then Steph and Fraser at Featherstone Leigh Richmond are the ones to choose. I highly recommend their services and would work with them again in a heartbeat.
Sruthi · 13 April 2024 · Featherstone Leigh Richmond (24)
★★★★★ 1/5
GoogleVery poor communication and followup from someone called Prue at Featherstone Leigh Kew.
Alexander · 13 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GoogleVery happy with Featherstone Leigh and the service they provide to us as landlords. Jo, Prue and the rest of the team are super to deal with.
Peter · 13 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GoogleMy recent experience of selling my house was excellent. The Team in the Kew office are amazing. Thoroughly professional and determined to work with you to get the best price possible; not just a quick sale. They are all excellent communicators and will go out their way to help with any problems related to the sale of your house. Thanks very much to you all.
PS the only problem is they all sound the same on the phone 😀
David · 13 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GoogleHuge thanks to Prue and the team for the incredible service when we rented our property this month. Prue was so kind and patient with all our questions and really went above and beyond to make us feel settled. We’re incredible grateful for her time and efficiency, would absolutely be recommending Featherstone Leigh to friends and family thanks to Prue! 😊
Victoria · 13 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GoogleWe had a really good experience with everyone from this branch but specially Prue: We saw one flat that was really nice but not quite the size we were hoping and not only were they lovely at the viewing, but they called us after to follow up and immediately suggested another flat that was not even advertised yet but would fit our requirements a bit better. They booked as for a viewing right away and good thing they did because that is now our new flat!! Prue was very patient and friendly all throughout the process and went out of her way to get everything done in a record time as the landlord was going away and we needed to get everything sorted in a few days too.
We had seen about 20 flats with different estate agencies and this one was the only one were absolutely everyone we spoke to was always beyond lovely and helpful, which was one of the reasons we chose this property: 10/10 would recommend!
Carolina · 13 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
★★★★★ 5/5
GoogleWe recently bought a flat through featherstone Leigh and were so impressed with Prue and Jo. We had viewed 15+ properties with other estate agents who were very pushy and didnt show us appropriate properties. So glad we found featherstone Leigh! They kept us informed at all times and helped us move things along with the sale. Prue and Jo took lots of time to support us through the process and answer all of our (many) questions. Would highly recommend.
Issy · 13 April 2024 · Featherstone Leigh Richmond (1 Royal Parade)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
