Trusted Agent profile

Featherstone Leigh estate agents in Richmond upon Thames, Kingston Upon Thames, Richmond and 1 more

4.6

★★★★★ Excellent

798 reviews across 10 offices and 3 platforms

Featherstone Leigh has 10 offices, in Richmond upon Thames (three offices), Kingston Upon Thames, Richmond (two offices) and London (four offices). Together they have 798 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

784

Reviews on Google

All 10 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 10 offices

Trustpilot logo

13

Reviews on Trustpilot

Business-wide

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Our offices

Featherstone Leigh's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 778 reviews on Google only. Show every review

5/5

Google

I have had the pleasure of working with the Featherstone Leigh team in Teddington over the past few months during our house purchase. Natasha, Dan and Emily made the whole process as stress-free as it's possible to be during a house move, they were always extremely helpful, responsive, accommodating and friendly. The welcome pack when we picked up the keys was a lovely touch! I would thoroughly recommend them to anyone looking to move in the area, thank you guys for a great experience.

Duncan · 24 December 2024 · Featherstone Leigh Teddington

5/5

Google

Beth is a top-notch estate agent who was immensely helpful throughout the process!

Tima · 14 December 2024 · Featherstone Leigh Richmond Sales

5/5

Google

A really great experience with Featherstone Leigh. Beth was amazing from start to finish. Excellent service, knowledgeable, very prompt replies, efficient and friendly. She made the whole buying process a breeze. I would definitely recommend.

Lydia · 14 December 2024 · Featherstone Leigh Richmond Sales

5/5

Google

Tom helped us find a rental property in South London. Can’t recommend his services enough - he was always available and found us a great property that suits all of our needs in no time at all.

Will · 27 November 2024 · Featherstone Leigh London (62 New Kings Road)

Agent replied · 23 December 2024

Hi Will, thank you for the great review and sharing your experience with Tom. We appreciate the support and wish you all the best.

5/5

Google

Beth from Richmond branch is helpful and always replied us promptly. Our purchase went through smoothly with her assistance.

Emily · 15 October 2024 · Featherstone Leigh Richmond Sales

2/5

Google

When you manage to speak to them they are nice but it is very rare you get hold of them.....after for one week been told that I would be contacted and I have to chase them all the time I can only say that this would not be my preferred Estate Agents to do business with.

Orjan · 15 October 2024 · Featherstone Leigh Richmond Sales

5/5

Google

The service was excellent - they were really helpful and Harry was always available and a brilliant negotiator. I would definitely recommend them.

Henry · 11 October 2024 · Featherstone Leigh London (62 New Kings Road)

1/5

Google

Called up to view a property, everything was as you would expect with friendly staff and quick to respond. However, upon attending the property for the viewing after rushing from work to be there on the other side of London, there was no sign of the agent. After multiple attempts to call and email the agent…nothing. Waited 30 minutes and left with no word still, without having viewed the property. Very unprofessional - would not recommend.

Beau · 11 October 2024 · Featherstone Leigh London (62 New Kings Road)

5/5

Google

We recently exchanged contracts on our future house through Harry Shaw, and we couldn't be more thrilled with the exceptional service we received. From start to finish, Harry was an absolute pleasure to work with, especially considering the complexities involved in this sale. Throughout the entire process, Harry was incredibly accommodating, allowing us multiple visits to the property and granting access for various surveys. His patience and friendly demeanor made what could have been a stressful experience much more manageable. There were moments when we felt overwhelmed and ready to give up, but Harry's professionalism and unwavering support kept us going. Harry's outstanding service truly set him apart. He was always available to answer our questions and provide updates. His dedication and commitment to ensuring our satisfaction were evident in every interaction. Even when things seemed uncertain, Harry remained a steadfast advocate for us, making our sale possible through his hard work and determination. We are immensely grateful to Harry Shaw for his role in making our home purchase a reality. If you're looking for an estate agent who goes above and beyond, look no further than Harry. His expertise, kindness, and outstanding service are second to none. Thank you, Harry, for everything!

Meryem · 11 October 2024 · Featherstone Leigh London (62 New Kings Road)

5/5

Google

We had a great experience with Harry Shaw. He took the time to understand our requirements and showed us a number of properties that fit our criteria. Throughout the sale process, he was incredibly helpful, responding quickly to any queries and going out of his way to allow us multiple visits to the property. He also was extremely helpful assisting in expediting the solicitor process when we were experiencing delays. This made the process smooth and stress-free. Thank you!

Caitlin · 11 October 2024 · Featherstone Leigh London (62 New Kings Road)

Agent replied · 24 August 2024

Hi Caitlin, thank you for taking the time to write a great review and sharing your experience with Harry. We are so glad he was helpful and responded to queries quickly. We appreciate the support and should you require any further assistance, we will be happy to help.

5/5

Google

Harry Shaw showed great patience and enthusiasm, he worked hard to source properties we would be interested in and made the experience far less stressful than it could have been

Wendy · 11 October 2024 · Featherstone Leigh London (62 New Kings Road)

Agent replied · 24 August 2024

Hi Wendy, thank you for taking the time to write a great review. We are so glad Harry showed patience and enthusiasm and made the experience less stressful. We appreciate the support and should you need anything further, we will be happy to help.

5/5

Google

A big thank you to Harry for all his efforts on my recent property purchase. Harry was very accommodating, arranging two viewings on consecutive days then supported me throughout the process. It was a complex transaction with many moving parts and they were managed well. Thank you Harry for all your support and sorry to drag you out to give us the keys at the flat today instead of your offices. Thanks for going out of your way- really appreciate it!

Elda · 11 October 2024 · Featherstone Leigh London (62 New Kings Road)

5/5

Google

Great personal service from all the team at Featherstone Leigh - always keen to understand individual needs and bend over backwards to ensure a smooth process at all times, Highly recommended with their greay knowledge of the local market.

Bobby · 10 October 2024 · Featherstone Leigh Teddington

1/5

Google

No website on Google?

Emma · 10 October 2024 · Featherstone Leigh Teddington

Agent replied · 22 December 2024

Thank you for your feedback, please be advised that our website is www.featherstoneleigh.co.uk

5/5

Google

Natasha is so professional & helpful~ Keep me the updated market news & trend ~

Yumi · 10 October 2024 · Featherstone Leigh Teddington

5/5

Google

Our experience with Featherstone Leigh was excellent. Friendly, efficient and professional throughout.

Jackie · 10 October 2024 · Featherstone Leigh Teddington

5/5

Google

Very professional and efficient service! Emily and Natasha were great in helping us to buy our dream house! Highly recommended.

Carolina · 10 October 2024 · Featherstone Leigh Teddington

5/5

Google

Good experience with the team at Featherstone Leigh. Always responsive and good communication. Did a great job to manage the sales process to completion

Atlanta · 10 October 2024 · Featherstone Leigh Teddington

5/5

Google

We recently bought a property in Teddingon through Featherstone Leigh. At every step it was a positive experience, considerably better than with our own agents. If we moved again we'd use Featherstone.

Nic · 10 October 2024 · Featherstone Leigh Teddington

5/5

Google

Emily and Natasha have been great! Had a smooth completion due to their support. Without a doubt the best estate agents I’ve came across Highly recommend

Athanasios · 10 October 2024 · Featherstone Leigh Teddington

5/5

Google

Having just sold our home with Featherstone Leigh, I would not hesitate to recommend. Went above and beyond to ensure both buyer and seller had a speedy and smooth transaction. Special mentions to Natasha and Dan!

Kim · 10 October 2024 · Featherstone Leigh Teddington

5/5

Google

Natasha and Alan at Featherstone Leigh have been wonderful. Very responsive, helpful and considerate throughout my search for a place to rent.

Glico · 10 October 2024 · Featherstone Leigh Twickenham

5/5

Google

Great personal service from all the team at Featherstone Leigh - always keen to understand individual needs and bend over backwards to ensure a smooth process at all times, Highly recommended with their greay knowledge of the local market.

Colin · 2 October 2024 · Featherstone Leigh Teddington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Featherstone Leigh

Which Featherstone Leigh office has the most reviews?

Teddington has the most, with 155 reviews rated 4.6 out of 5, followed by Kingston Upon Thames with 147.

Where are the Featherstone Leigh offices?

The 10 Featherstone Leigh offices, by town:

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