★★★★★ 5/5
GoogleFeatherstone Leigh acted for us for the sale of a property in Kingston in 2013. 6 local agents were approached who between them valued the house between £550k and £750k -so much for experts! Matt from Featherstone Leigh pitched the price at what we felt was a realistic value at the time, we felt confident that he knew the market and he was astute enough to negotiate on the fee for the sale (otherwise they would not have been engaged). The selling process proved more complex than we envisaged because of buyers making offers which they subsequently could not fund. Each time things stalled Matt gave us good advice and each time we returned to the market we did so at a higher price .The house was finally sold at £60k more than the original asking price with much of the credit going to Matt for his skill negotiating with prospective buyers and weeding out time wasters.
Communication between us and Matt were excellent, to the extent that he replied to an e-mail from me while he was on holiday abroad and on another occasion at 11.00pm on a Saturday night. I don't usually writer reviews but credit where it is due, anything to do with buying/selling a house is stressful and Matt at Featherstone Leigh certainly lightened our load.
John · 16 June 2014 · Featherstone Leigh Kingston Upon Thames
★★★★★ 5/5
GoogleSarah & Lloyd are absolutely brilliant. I have been a landlord for a number of years and Featherstone Leigh in general have been extremely understanding, efficient & professional. They price correctly and let my flats quickly. The best lettings team in Kingston.
Oscar · 16 June 2014 · Featherstone Leigh Kingston Upon Thames
★★★★★ 5/5
GoogleWe have had a very good experience selling our house through Featherstone Leigh. Matt and Selina helped us out at every step of the way, particularly after our first buyer fell through. They have been proactive and responsive throughout the whole experience and I wouldn't hesitate to recommend them or to use their services again in future.
Rob · 16 June 2014 · Featherstone Leigh Kingston Upon Thames
★★★★★ 5/5
GoogleWe were super happy with the courteous, efficient and calm service provided by Matt and his team. Featherstone Leigh Kingston-Upon-Thames were on top of the entire process, found us a genuine buyer within three days of marketing our property and were extremely proactive chasing the other agents within the chain. We confidently recommend them.
Christopher · 16 June 2014 · Featherstone Leigh Kingston Upon Thames
★★★★★ 5/5
GoogleExcellent and efficient service. Especially from Tom.
Escape · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 5/5
GoogleI have been with F/L for several years and have always found them most helpful in finding the right tenants for me.
Hazel · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 5/5
Googlefound our perfect home very quickly, the representative was nice, knowledgeable and assisting. wold definitely recommend! :)
Hagar · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 4/5
GoogleThanks to Tom and Emily for picking out good tenants and for their help with managing the hand-over. Nice people to do business with...
Steve · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 5/5
GoogleVery professional, understood our needs and worked hard to get us the right kind of tenant.
Will review after 6 months to see if the team are still at the top of their game.
Andy · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 5/5
GoogleEmily Hill has been very thorough and helpful in my search for a property to rent in East Sheen. I was looking for a very specific property and she made sure I was not bombarded with everything on the market, and constant harassment like other agents I have dealt with. I would recommend her as a brilliant agent to deal with.
Ziannamc · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 4/5
GoogleI have dealt with Featherstone Leigh as my letting agent for around 4 years and have generally found them to be helpful, efficient and friendly. There was a brief blip with one member of staff who really didn't measure up to the high standard but that seems to have been dealt with quickly and they no longer work there.
Angela · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 5/5
GoogleMy boyfriend and I recently bought our first property through Featherstone Leigh and all we can say is that they were an absolute pleasure to deal with!
After having a bad experience with an estate agent earlier in the year (lies, lies and more lies) dealing with Featherstone really restored our confidence in the process of buying our first property - particularly dealing with Richard Hicks who was friendly, supportive and could not do enough to ensure we were happy with everything along the way.
We have only just moved in but we know who we will be going to should we ever come to sell in the future!
Faye · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 5/5
GoogleWe've had a great experience with Featherstone Leigh renting out our property in East Sheen. We found them to be really good at keeping in touch with us, and they offered us sound advice throughout the process. We would highly recommend them.
Bridget · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 5/5
GoogleMy fiancee and I were looking to rent a new flat and had been in touch with umpteen Estate Agents. Featherstone Leigh East Sheen were a cut above the rest, especially one negotiator in particular, Emily Hill. Emily went beyond the call of duty on several occasions and was able to secure us a lovely flat that met all our requirements. Her colleagues in the office are also friendly and helpful; I can heartily recommend their services.
Floyd · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 5/5
GoogleThanks to the Featherstone Leigh team in East Sheen, we finally moved into a lovely flat. Emma, Emily and Tom were really friendly, helpful and professional. It was a pleasure to deal with them. The process from viewing to check-in was handled well and they were really good in corresponding with us all the way, which is really key to a smooth and successful transaction. The fees are reasonable compared to the other agencies we came across with, while we were still looking for a property. Sadly, the property we're renting isn't managed by them, it would've been perfect.
Izza · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 5/5
GoogleMy partner and I have had an excellent experience dealing with Richard from Featherstone Leigh. We recently completed the purchase of our first home and Richard has been a constant source of help and guidance throughout the process. We had a number of complications with the seller's solicitors, meaning the sale took over 6 months from start to finish, but Richard really helped drive them on. Being first time buyers, we had a number of questions that Richard was on hand to help with whenever we needed and he always acted professionally, with integrity and complete honesty. We will definitely use Featherstone Leigh again and have already been recommending to others.
Mo · 16 June 2014 · Featherstone Leigh London (361 Upper Richmond Road West)
★★★★★ 5/5
GoogleGreat experience. So far, Featherstone Leigh´s agents have met all my requirements when renting my flat and they have resolved diligently the little problems I have found in the property. I would recommend anyone.
Sergio · 16 April 2014 · Featherstone Leigh London (Chardin House)
★★★★★ 5/5
GoogleAlthough not based in St Margarets (where my house is) FL have always rented out my house within a few weeks of coming to market. I also purchased the house through FL and found them helpful and professional on the sales side too.
Gerry · 28 October 2013 · Featherstone Leigh Twickenham
★★★★★ 4/5
GoogleThe Twickenham team is very professional, hands-on and reliable. They did a great job managing the property we rented for 2 years and been extremely helpful in the selling process as well. Would definitely recommend them.
Sabrina · 28 October 2013 · Featherstone Leigh Twickenham
★★★★★ 5/5
GoogleWe used Featherstone Leigh to rent our house out and to manage the rental. They have been very efficient from the start - in finding suitable tenants, to arranging any repairs etc., carrying out inspections, keeping us updated with any relevant issues and liasing between the tenants and ourselves. We are very happy with the service they have been providing us.
Natalie · 28 October 2013 · Featherstone Leigh Twickenham
★★★★★ 5/5
GoogleFeatherstone Leigh have let and managed my property in Twickenham since 2009. They have always let the property quickly to good tenants and then managed it professionally. They have been trustworthy and provide accurate monthly reporting which is very helpful. As I don't live locally I rely on Featherstone Leigh exclusively to look after the property and would happily recommend them to any prospective landlord.
Cullen · 28 October 2013 · Featherstone Leigh Twickenham
★★★★★ 5/5
GoogleReally professional and helpful team down at Featherstone Leigh Richmond made the purchase of our new house as easy and painless as possible. Agents listened to our requirements and provided advice and guidance showing us only properties that met our spec and when there were no obvious options on the market we were kept informed of potentials coming on. Proactive and practical during the offer keeping us informed and a country mile better than the disappointing experience we had with other firms in the area. Very pleased to have been able to buy our house through them, they specialise in the 'Alberts' area and we'd be happy to use them if/when we come to sell...
Cameron · 26 October 2013 · Featherstone Leigh Richmond Sales
★★★★★ 5/5
GoogleMelanie was so friendly and informative and stayed in touch throughout the letting process. The office staff were friendly as well. The vetting process although lengthy was thorough and the move in was simple. For people unfamiliar with the renting process in the UK Featherstone Leigh, especially Melanie makes it a pleasant experience. Thanks for your help.
Andrew · 26 October 2013 · Featherstone Leigh Richmond Sales
★★★★★ 4/5
GoogleWe found the staff at Featherstone Leigh very helpful and responsive. Viewings were professionally handled and contracts and photographs were well presented. The staff were also very friendly and managed the transition from our home being a home, to being a rental property, excellently.
I would recommend Featherstone Leigh to others, with respect to Lettings.
Alex · 26 October 2013 · Featherstone Leigh Richmond Sales
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